Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Vis mer
Cliff did an excellent job reversing his 6 wheeled tanker down my narrow 100 yard drive. He arrived on time and got the job complete.
Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.
Kontaktopplysninger
Ashwood Court, SK10 2XF, Macclesfield, Storbritannia
- 0800 66 88 00
- enquiries@metrorod.co.uk
- metrorod.co.uk
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Outstanding service
From the very first visit from Metrorod to the completion of the job all the staff were wonderful. The gentlemen who did the actual work on my drains were all polite,friendly, speedy, efficient, punctual. They explained what they were doing and left no mess at all.
The office staff were also wonderful.
Fantastic service
The guys from Metrorod went over and above as the survey proved more difficult than expected.
All of the Metrorod staff were professional and friendly and explained everything carefully.
Lynn
What a very helpful company done everything to maje it easier for the occupier so helpful and polite recommend this company 10/10 for service
Very happy with the service
Very happy with the service. Got the job done and was very professional.
Excellent and very prompt service…
Excellent and very prompt service following a request for a CCTV survey of drainage system and a report emailed within 7 days
Lovely young lad came to unblock the…
Lovely young lad came to unblock the drain , kept fully updated, resolved the problem quickly and efficiently, would highly recommend this company
Very efficient service
Very efficient service. Arrived within less than two hours of reporting issue. Highly recommend
Quick response time and excellent service
We're very pleased with the quick response time, professional and friendly service we've received. The problem was explained to us clearly and sorted out quickly, with everything cleared up spotlessly afterwards. Not cheap but definitely reliable and effective.
Amazing service
Amazing service, quick call out and sorted issue very quickly.
Once again my drain blocked
Once again my drain blocked. This company is first class in customer negotiation and performance in finding the culprit a piece of vynyl tile. Hugh explained to me with a fantastic attitude. Wow what a professional company xxxxx
Very proment on time to visit friendly…
Very proment on time to visit friendly and sorted very quick thank you.
The man that came to my property was…
The man that came to my property was polite clean and found a drain that’s outside that hasn’t been found before so hopefully my damp in my property will disappear.thank you Metro Rod good job done 👍
First experience empty of a cesspit
Booked an empty of a cesspit, waited over 2 weeks for availablity. First time using the company. We have a 10,000 Gallon tank so ordered a 4-5000 truck. Didn't show up, had to ring to find out what happened, driver couldn't find house, rang wrong number despite it being on order so gave up. Offered to send a tiny 1000 truck next day which I said is no use. Eventually sent a massive truck few days later but due to parked cars couldn't get in drive so had to ring for another truck the size originally ordered. Payment system is very slow and frustrating, driver rings, has to wait for someone to answer for me to pay over the phone. Need online handheld system that can process payments. Staff very friendly and helpful
Great service
They cleared my blockage that was further down the drain that another company failed to clear. They were very professional and punctual.
The man that came was very personal
The man that came was very personal and easy to talk to and made sure it was all good before he left
Had metro rod out twice now and each…
Had metro rod out twice now and each time the guy has been very efficient and got the job done quickly. . Friendly guy fab worker. . Very happy thank you
Emergency weekend call out.
Arranged an emergency call out through Tom.
Ben arrived just over an hour later to a flooded shop cellar.
Straight to work, no complaints and got the access hatch up in said flooded cellar.
A good jetting cleared the drains, water levels dropped, and thought that was job done....
No. Ben then got the wet vac out and did his best to clear all that was left..
Polite and smiling all the time.
Excellent service.
Great service & quick
Great service, super responsive and quick. Engineer who came was patient and explained everything to me very well.
Not great
Not great. Had to have them out twice as job wasnt done 1st time as stated. Gutters were still full of weeds.. Am now waiting for repairs to leaking gutters caused by cleaning. Staff member was friendly and courteous though.
Came promptly
Came promptly, cheerful and helpful. Resolved the blockage in no time. No fuss, no mess, excellent
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