My 4 stars woukd be 5 if just for Melanie Jane. It took speaking to Melanie Jane to get an issue resolved. Once in her hands it happened as it should have via other staff members initially, profession... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Metro PM manage our estate which is comprised of a mix of leasehold flats and freehold house properties but they clearly do not recognise this fact. The freeholders are expected to pay for the le... Vis mer
I have been in regular contact with Metro to resolve a few site issues, they have been brilliant, especially Melanie Jane - what an absolute gem she is to that company. Metro is by far the best Manage... Vis mer
The residents car park bays needed to be re-painted and re-numbered as they were getting difficult to see. George Liddar from Metro-PM Took on board our request and arranged for the work to be car... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Charted Surveyors and Property Managers
Kontaktopplysninger
Birmingham, Storbritannia
- metro-pm.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very helpful
Pinger Singh was very helpful, issue sorted out very promptly
Metro PM
Metro PM was appointed as our managing agent in March 2024. I have contacted them on two occasions regarding a faulty lift and on both occasions the phone was answered promptly and they arranged for an engineer to call on the same day. The recent fault took a number of weeks to resolve and I did need to email PM for an update. However, I received a prompt reply from George explaining the reason for the delay and the lift was repaired in the time he quoted. I hope that the service we receive continues to warrant 5 stars.
Look no further for reassurance
Look no further for reassurance, generally you only need to contact if something crops up, which it did.
I called the office ,a gentleman named George was attentive, sympathetic and resolved my issues . Strongly recommend
A few little admin things to deal with…
A few little admin things to deal with and this company really great at just getting on with it with great clarity. Staff on phones articulate, precise and concise.
If ever I need something…
If ever I need something explaining,George is always happy to help He even helped me with my council tax which was nice
Great service from George
Great service from George, really surprised at how pleasant and efficient he was. How very professional 👍
Helpful and repsonsive
Metro PM are the managing agents for a development I have a property in. I've found them quick to respond to emails & they are helpful. Rupinder is very helpful and addressed my issues quickly & efficiently.
Brilliant
I rang up and spoke to George from maintenance last week due to a broken door lock, he got it fixed the same day a provided quality customer services. I was very Impressed with his services as this is the first time I’ve had my complaints seen too after 18 months of living in my current home.
George was most professional
George was most professional. Sorted everything with panache!
Fast and precise responses
Fast and precise responses, mostly dealt with Rupinder who has been great with resolving issues and questions I’ve had after recently moving in
Took care of the matter in a…
Took care of the matter in a professional manner...good experience.
Quick and efficient response to my queries…
I am helping my mother to extend her lease and because of this I have had several interactions with MetroPM. I have found that Faraz and Michelle, respond quickly, efficiently and in a friendly but professional manner to all of my communications, whether that be by email or by phone.
Excellent and professional service
Excellent and professional service. Always helpful, friendly and quick to respond. I would like to say massive thanks to Rupinder and Anna for their continuous support and efforts to keep our property clean and safe.
Competent and friendly
A competent and friendly service is offered by Metro PM.
Much better than their predecessors!
I have found Metro very competent and…
I have found Metro very competent and helpful. I have reported 2 issues recently to Gillian & both have been resolved quickly & efficiently. I would have no problems recommending Metro in the future.
Excellent Managing Agents [Metro PM]
Excellent Managing Agents [Metro PM]
Having personally established an excellent rapport with the long standing managing agents of Metro PM the past decade (managing the grounds of an 8 block estate), in my capacity as the Chairman of the Board of Directors, from a personal perspective I praise Metro for continuing to supply excellent services including arranging for repairs sorted expeditiously arising from attendance on regular site inspections / supplying periodic income and expenditure statements / updating the Board at periodic Directors Meetings / discussing the accounts and other agenda estate matters at the annual AGM and last but not least recently successfully boosting the reserve fund via securing a substantial rebate from the electricity supplier.
Called MetroPM as I needed to pay my…
Called MetroPM as I needed to pay my service charge however did not have copy of invoice and budget. Within a minute of calling, I was straight through and spoke with Louis Scott, who kindly provided me copies of these items as well took payment swiftly, and provided me with receipt too. All within a few minutes. Much better than the minimum 30 minutes having to wait with other companies. Very impressed. Thank you Louis and Metro
Great service
Always really helpful whenever I need to resolve an issue with my tenant. Very responsive and polite service.
Being an approved contractor
Being an approved contractor, we at Platinum Decor Ltd have been working with MetroPM for the past 4 years. I have to say Metro have always been a pleasure to carry out work for. The communication relating to works is second to none and the office team are great, offering a friendly and helpful approach every time. Overall a smashing client with good onsite feedback heard from tenants and leaseholders in terms of management.
Very professional service
Very professional service, as always.
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