It is one of the best stores for alt clothing in Europe. I've ordered from them multiple times in the last years. I would've given them 5 stars IF their shipping wasn't handled by Packeta. I find it a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A great variety and good quality of products. My son was thrilled to buy everything he was looking for. The shipping took too long, though, and I paid for it to arrive in 5 days tops. I read the ship... Vis mer
Selskapet har svart
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Vis mer
Selskapet har svart
I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Kontaktopplysninger
Bystřice 174, 739 95, Bystřice, Tsjekkia
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,3
Enestående
260 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was a great experience
It was a great experience. The order was shipped quickly, and METALSHOP emailed me a link so I can track my package. So great customer service there. The only complaint I have is that I never received an email saying my order was shipped as soon as it was shipped up. Not to mention I tried to track the package on METALSHOP's site. and it said the tracking number didn't exist. This was all fixed when METALSHOP emailed me though, so no worries. Kiitoksia!
1. mai 2024
Svar fra METALSHOP
Hi and thank you for leaving us a 5-star review. We're delighted to hear that you were satisfied with everything & any issues were quickly resolved. We do send out tracking information as soon as an order is dispatched, and we're glad to see you found this useful but we will look into why it wasn't sent as soon as your order was shipped. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
Top notch store 🤘
Really good and fast service...very satisfied with my order .. would recommend it to any metal head 🤘
12. mai 2024
Svar fra METALSHOP
Hello Ove and thank you for leaving us this amazing review. We're delighted that you were happy with everything and we hope to see you again. In the meantime....Keep it metal! Caroline
Unfortunately after my order had been…
Unfortunately after my order had been accepted and paid for a couple of days later I was informed the item was out of stock. On the plus side the refund was organised quickly.
10. mai 2024
Svar fra METALSHOP
Hello and we do apologise that the item you ordered became out of stock. If you're still after the same item we'd suggest keeping a look on our website or you can sign up for an alert when it's back in stock again. Hope to see you again but in the meantime...Keep it metal! Caroline
These boots are great well made.The…
These boots are great well made.The size was accurate and shipping was quite quick.Thankyou.
15. mai 2024
Svar fra METALSHOP
Hello Scott and thank you for taking the time to leave us this great review and we hope you enjoy the boots you ordered with us. Keep it metal! Caroline
Svar fra METALSHOP
Hello Katrina and thank you for leaving us this great review. We hope to see you again soon but in the meantime - Keep it metal. Caroline
Happy doing business with this store
Recently purchased new rock boots.I was satisfied with this purchase and quality of these boots were perfect.
9. mai 2024
Svar fra METALSHOP
Hello Marius, thank you for leaving us this rockin' review and we're very happy to see that you've been happy with our services and the boots you ordered. We look forward to seeing you again, but until then....Keep it metal. Caroline
Second time ordering
Second time ordering. Quick delivery and 10/10 quality just like the first time
9. mai 2024
Svar fra METALSHOP
Hello, thank you for leaving us this FAB review and we're delighted to see that you've been happy with our services and ordered with us a couple of times now. We look forward to seeing you again, but until then....Keep it metal. Caroline
Mostly fine
I might be happy, but the thin leather jacket was sloppily packed and wrinkled because of it. These wrinkles are permanent. On the other hand, the goods arrived quickly and I have no more complaints.
9. mai 2024
Svar fra METALSHOP
Hi and thank you for leaving us a review.
We're very sorry to learn that your jacket hadn't been wrapped sufficiently but we can assure you that any creases and wrinkles in the leather will drop out. It's a good idea to hang the jacket on a coat hanger (in the bathroom when you're having a bath and the steam will relax the leather and make it more pliable, working any wrinkles out.) We do hope to see you again, but in the meantime....Keep it metal. Caroline
Svar fra METALSHOP
Hi Jovita and thank you for taking the time to leave us this 5-star review. We're so glad to see you were satisfied with everything. Keep it metal, Caroline.
Kauft nie bei Metalshop aus der Schweiz…
Kauft nie bei Metalshop aus der Schweiz ein.
Keine Kommunikation per Mail, musste mir auf Instagram Hilfe holen, wenigstens war die Dame so nett und hat sich darum gekümmert. Erst dann kam eine Antwort. Musste zuerst extrem lange auf die Zustellung warten - Trackingnummer erst auf Anfrage aktualisiert.
Und nun kommt das Beste: Seit einem Monat warte ich auf die Retourbuchung von Metalshop.
Per Mail keine Antwort, wieso es noch nicht zurück gebucht wurde. Musste wieder die Dame von Metalshop EU anfragen - Sie vermittelt gerade zwischen Metalshop CH und mir. Gott Sei dank habe ich Kauf auf Rechung gewählt. Aber auch da ist doof, denn der Gesamtbetrag läuft auf CHF 800.- aus und ich habe nur einen kleinen Teil behalten, das heisst, trotz Beweise, stehe ich da und kann nichts machen. Bin in ständiger Kommunkation zwischen Klarna und Metalshop EU auf Instagram. Was hier genau passiert, keine Ahnung. Ich kann nur hoffen, dass sich das bald klärt.
Ich kaufe hier NIE WIEDER etwas!!!!!
2. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Hi Valentina and we can only apologise most sincerely for this unusual situation. With regards to the return, we had been in touch with the shipping company and this is now at the return address.
We've been doing our very best to resolve this for you but appreciate it has been a frustrating process from your side and we really do apologise. The refund was made for you today.
Hallo Valentina, wir können uns für diese ungewöhnliche Situation nur aufrichtig entschuldigen. Bezüglich der Rücksendung hatten wir mit dem Versandunternehmen Kontakt aufgenommen und dieses steht nun bei der Rücksendeadresse.
Wir haben unser Bestes getan, um das Problem für Sie zu lösen, sind uns aber darüber im Klaren, dass der Prozess Ihrerseits frustrierend war und entschuldigen uns aufrichtig. Die Rückerstattung wurde heute für Sie vorgenommen.
Any 80’s metalhead in search of band merch need to check this place out!
I was searching online for a store that did decent band merch. There were band T-shirts I really wanted, but was unable to find them. This website came up and I quickly found what I was looking for (or at least, most of it.) The ordering process is straightforward, and the delivery wait time was much faster than expected. And I was pleasantly surprised with the quality of the T-shirts. I was initially dubious, but the material is strong and the colours are good.
My only complaint would be that a lot of the more unique band T-shirts they have for sale are currently out of stock. I hope their stock is replenished or alternate band designs are released, but I’ll definitely be using these guys again in the future.
16. april 2024
Svar fra METALSHOP
Hi Jordan, thank you for your constructive feedback and leaving us a 5-star review. We're delighted to hear that you were satisfied with the T-shirts you ordered. All our merch is official and as such the quality is reflected by this. If there's ever a particular T-shirt you want but it's not in your size, you can go to the product page and select 'Missing Your Size?' and we'll inform you when it's back in stock. Thank you for your custom Jordan and we look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
Everything arrived and the information…
Everything arrived and the information about the package were quick
12. mars 2024
Svar fra METALSHOP
Hi Margot and thank you for leaving us a 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
Per me sono semplicemente FANTASTICI !
Per me sono semplicemente FANTASTICI !
Monica
14. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Hi Monica and thank you for taking the time to leave us this FAB 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline. Ciao Monica e grazie per aver dedicato del tempo a lasciarci questa FAVOLOSA recensione a 5 stelle. Siamo lieti di sapere che sei rimasto soddisfatto di tutto. Il nostro team è impegnato a fornire un servizio di alta qualità e il tuo feedback è di grande incoraggiamento per noi. Non vediamo l'ora di rivederti presto, ma nel frattempo... Mantieni il metal, Caroline.
Good Selection!
I did a bit of research before ordering from this site, and was initially hesitant due to some of the comments about refunds. But as they were the only shop I could find with the waistcoat that I wanted in my size, I decided to give it a go. After all, its not like I'm planning to return it or anything and the policy is clearly laid out on their website. Shipping was expensive, which is pretty typical for the country I live in, but the item arrived exactly on the day predicted with no fuss. I am now the proud owner of a very cool waistcoat and don't regret a thing! If I ever want another item that seems sold out everywhere, I know where the first place I'll look is!
26. februar 2024
Svar fra METALSHOP
Hi Rae and thank you for taking the time to leave us this FAB 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
Very reliable
The website is very easy to use. The options for delivery to Ireland are very good, I'm delighted I got to pick my own courier as some in my location are unreliable. Delivery was super efficient, my order arrived a day early.
19. februar 2024
Svar fra METALSHOP
Hi Aisling and thank you for leaving us this FAB 5 star review - your taking the time to write these kind words is really appreciated by all the MetalShop family. We hope to see you again soon but in the meantime.... Keep it metal, Caroline.
Fast & Reliable
Yes it was the Company doing well & also the Quality of the Products + Delivery was fast so I'm pleased & Happy at the Moment!!!
14. februar 2024
Svar fra METALSHOP
Hi Barry and thank you for taking the time to leave us this 5-star review. We're so glad to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Keep it metal, Caroline.
Great prices and prompt delivery.
5. februar 2024
Svar fra METALSHOP
Hi Joanne and thank you so much for leaving us this great 5 star review - it's much appreciated by all the MetalShop team. Keep it metal, Caroline.
Metalshop rock's.. .
Fast delivery. Great choice on website. A pleasure to do business with. Would recommend 100%. All best from Ireland.
31. januar 2024
Svar fra METALSHOP
Hi Cathal and we'd like to thank you for taking the time to leave us this FAB 5-star review. We're so glad to you were satisfied with our services and the range of items we have on our website. Keep it metal, Caroline.
Svar fra METALSHOP
Hi and thank you for leaving this great and we're delighted to see you've been happy with our services. We can't thank you enough for your valued custom. Until next time, keep it metal- Caroline.
I signed up in order to receive a…
I signed up in order to receive a discount and the code never made it to my inbox nor spam so i contacted the customer service which is so damn slow...after 3 days of writing back and forward I received no discount code and I am on the verge of missing another discount because their reply is so slow. Also they never respond to me during working hours. they wrote back to me at 22 on a saturday wth....
Oh and then they ask me to write to them in order to make it up to me and they never write back. Awful customer service!
3. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Hi Mihaela and we're really sorry to hear about this and we'd love the opportunity to make things right. Can I kindly ask that you send me a DM. If it's not possible through TrustPilot then via our Facebook page and I'll get back to you straightaway. Kind regards, Caroline.
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