Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Not star worthy. Products are cheaply made. I sent them back and followed every instruction they gave me. It’s been over 3 months and I still haven’t received my refund. Do yourself a favor and do no... Vis mer

Vurdert til 5 av 5 stjerner

Our entire family shops here every year for our matching pajamas. We bought last year and were so happy that we shared our photos online, and the company even provided an extra discount code as a than... Vis mer

Vurdert til 1 av 5 stjerner

Horrible experience. Bought family pjs. Kids arrived in the wrong size. Adults were poor quality with strings coming off the seams. Asked for a refund and told I would have to pay the return shipping... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was a bit hesitant at first because I saw some mixed reviews, but I’m so glad I decided to go ahead with the purchase. These pajamas exceeded my expectations in every way! They were soft, well-fitte... Vis mer

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

Welcome to MERRYREINDEERS, where we specialize in providing the Christmas pajamas for you and your loved ones! we understand that the holiday season is all about celebrating with your loved ones and creating memories that last a lifetime. That's why we have curated a collection of festive and cozy Christmas pajamas that will make your holiday season special.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 15 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Not star worthy

Not star worthy. Products are cheaply made. I sent them back and followed every instruction they gave me. It’s been over 3 months and I still haven’t received my refund.
Do yourself a favor and do not buy anything from this company.

1. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not good

Not good. Attempting a return, shipped the items back within the time frame and was told refund would be 1-3 days on 12/31. Have yet to receive a refund or any further correspondence. Feeling like this is a scam.

31. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Low quality

I ordered matching PJs for the entire family and gave them out today (Christmas). First, the fabric is NOT flannel. It's 50/50 cotton/polyester. It's very thin and flimsy. Pants are cut very oddly (strange very high waist that rises all the way to chest) and sizes are all over the place. Overall pretty poor quality. Oh and the dog PJs are just little triangle fabric scraps.

31. oktober 2025
Vurdert til 1 av 5 stjerner

Never received my order

I placed an order for pajamas at the end of November. It's been over three weeks and I haven't received them. I reached out to customer service. The tracking number stopped updating on 12/6. Customer service responded once and said they'd look into it. They have not gotten back to me. I emailed again and still haven't received a response. This definitely seems like a scam.

19. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Our order arrived late

Our order arrived late, so couldn't use them for photos and on top of that all are the wrong size. We've been at this for about a month to get a refund and they keep saying transaction has been made with no sign on any funds. On top of that you have to pay to send them back. Looking for answer and $

23. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Merry Reindeer does not respond to their customers. Don't get caught up in the mess !…

At this time problems remain with Merry Reindeer's Customer Service. They have been notified that I would take a discount for the lies in their advertising concerning the content of the fabric and for the poor quality of construction due to photographs which need to be taken professionally. I am noting that other people say that they can never get merryreindeer to respond to them. This is not customer service as we know! in America. Satisfaction is not obtained. Don't give them your money!! When you see their name, delete it and run in the opposite direction! I have not received the 20-25% off they offered and I refused at the time! They have in their hands over $200 that they did not earn or deserve and are not living up to the standards that they say they will operate under.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I didn't get my whole order

I didn't get my whole order. Then when I emailed them since there is no phone number to call China it took awhile to get an answer. Then they had no clue what I was asking for that was missing. They ended up sending the right ones and I got them quickly, not from China. Then I ordered a wrong size and they would NOT do an exchange even though their website sys they would. I had to pay for another pair with a 30% discount. Now I need them in 6 days and they are coming from China when they said they would.come from the US. The pajamas are very thin and not warm at all. So I had to spend more money at another place to get them actual xmas jammies for my grandkids. I would NEVER order from them again. Read their website but DO NOT believe it.

1. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Matching Family pyjamas to suit all styles

There is a variety of choice for match family pyjamas to suit all tastes and styles. They are of good quality and the fit is true to size. We also ordered some hooded blankets and they are very soft and cosy and look adorable on my children.

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really really poor quality

Really really poor quality! Would not buy again.

22. oktober 2025
Logoen til Merryreindeers

Svar fra Merryreindeers

Hi there,
We’re sorry the quality was not what you expected — thank you for your honest feedback. We take comments like this seriously and are already reviewing the batch with our factory to improve.

For customers who are not satisfied, we do provide resolution options such as partial refund, full refund with return, or replacement — because we want every order to end well. Thank you again for helping us improve.

Vurdert til 1 av 5 stjerner

Don’t Order From

Quality of product was very poor. Not soft as it was described. Return policy is ridiculous with the steps required. NOT a hassle free return.

20. oktober 2025
Logoen til Merryreindeers

Svar fra Merryreindeers

Hi there,
Thank you for your feedback and we’re sorry to hear the product did not meet your expectations. We understand texture and softness can feel different from person to person, and we take this feedback seriously when reviewing materials with our suppliers.

Regarding the return — for customers who prefer not to pay return shipping, we also provide partial refund options without sending the item back, and in your case we have already issued the refund as requested.

We are working on making the return process clearer and easier based on comments like yours. Thank you again for helping us improve.

Vurdert til 5 av 5 stjerner

Extremely happy!!

Extremely happy!!! This is my third year buying from Merryreindeers and ended up buying two sets of Christmas pajamas for each of my 7 grandkids. I love the patterns, how soft they are, and how well they photograph for the grandkids yearly pajama pictures! I have a grandson with sensory issues and he wears them all the time, all year! The shipping was quick this year and customer service was very helpful when I needed to add another pair to my order. I strongly recommend this company!!

1. oktober 2025

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