Merchdominator Anmeldelser 

Svar fra Merchdominator

7. jan. 2025

Hi Shane,

Thank you for taking the time to share your experience. While I’m disappointed to see your review, I want to take a moment to address your concerns and clarify some points.

First, we genuinely appreciate that you found the tool useful and valuable initially. That’s exactly what we set out to deliver, a cutting-edge platform to help Print on Demand sellers succeed.

However, I believe it’s important to clear up some misunderstandings about your claims:

Your Price Did Not Increase. As a Premium member, your price remained the same at $24.50/month, just as promised. What changed was the introduction of an **entirely new product, the extension, which we allowed Premium members to test for free until its official launch. The extension was never positioned as part of the Premium plan, and we’ve been transparent about that from the beginning.

Transparency in Pricing: We communicated upfront that the extension is a separate product that took over a year to build and required additional investment. To sustain this level of innovation and development, we had to make a business decision to introduce new pricing for new features, while ensuring existing Premium users retained their original pricing for the web app.

Loyalty to Customers: We’ve honored everything we promised to our Premium users, including locking in their price and offering the best discounts should they decide to upgrade. This is a standard practice in any growing business, and it reflects progress, not deception.

Rumors and Reputation: It’s unfortunate that you’ve chosen to believe online rumors rather than judge us based on your own positive experience with the tool before this misunderstanding. We’ve always operated with integrity and transparency, and the feedback from thousands of satisfied users reflects that.

I’m sorry that you feel let down, but I respectfully disagree with the idea that we’ve been deceptive or disloyal. We’ve been consistent in our messaging, clear about what’s included, and committed to delivering value to our users.

While I understand that this experience didn’t meet your expectations, I wish you all the best with your business moving forward.

Svar fra Merchdominator

18. juni 2024

Thank you so much for your kind words! I'm really glad to hear that you find the assistance helpful. If you have any more questions or need further help, feel free to ask.

Svar fra Merchdominator

18. juni 2024

Thank you for the positive feedback! We're delighted to hear that you had a good experience. Your satisfaction is important to us, and we hope to continue providing great experiences for you in the future.

Svar fra Merchdominator

14. juni 2024

Thank you for your review! We're thrilled to hear that you've had a positive experience with Merch Dominator. It's great to know that you find our platform quick and simple to use, and that the tools included are a valuable bonus. We strive to provide an affordable and reliable service for all our users. Your recommendation means a lot to us! If you have any further feedback or need assistance, feel free to reach out.

Svar fra Merchdominator

14. juni 2024

Hi there!

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you've found Merch Dominator to be a valuable tool for your Print on Demand needs. It's great to know that you found it easy to use and accurate, and we're especially glad that our team could assist you with your email issue.

If you ever need further assistance or have any suggestions, please don't hesitate to reach out. Thanks again for your support!

Best regards,
The Merch Dominator Team

Svar fra Merchdominator

25. jan. 2024

We apologise for any inconvenience caused. Our platform prioritises security to ensure the protection of your account. The two-step authentication is implemented to verify your identity, especially when you are changing devices or IP addresses. This additional layer of security helps to prevent unauthorised access and protect your personal information. We appreciate your understanding and cooperation in maintaining a secure environment for all our users. We kindly request you to consider revising your 1 star review. While we understand that the two-step authentication can be perceived as an inconvenience, it is crucial for maintaining the security of our platform and protecting your account from unauthorised access. We value your feedback and strive to strike a balance between security measures and user experience. Your support in reconsidering your review would be greatly appreciated.

Svar fra Merchdominator

25. aug. 2023

We apologize for the inconvenience caused. We encountered a bug after pushing an update, but rest assured that we are actively working on a fix. We understand that you’re experiencing difficulties with the login process, specifically with the two-step authentication. We appreciate your patience and understanding as we resolve this issue.

Svar fra Merchdominator

6. juni 2023

I’m sorry for the inconvenience regarding your account deletion. Your account may have been deleted due to inactivity, which is a common policy on many websites. Make sure to review our website’s terms and conditions when creating an account, as it contains information about our policies regarding account deletion.
Feel free to create a new free account like you had before, and to prevent account deletion from happening in the future, please make sure you stay active.

Svar fra Merchdominator

16. feb. 2023

Thank you so much for your great review. We really appreciate it!

Svar fra Merchdominator

14. feb. 2023

Can you please explain to us which bugs you're talking about and how is our data inconsistent or missing when we're getting it directly from Amazon. If you don't know how to use the platform, there is a tutorial section that explains everything in detail, or you could reach out to us and we'll do our best to guide you. We're certainly not getting a similar feedback from the 1000s of users that use the platform on a daily basis. Please address the issues in a constructive manner to help us improve.