AMAZING COMPANY!!! The customer support was great! Just call, ask a simple question and get a quick answer!! The scooter we purchased is absolutely perfect! We haven’t had any problems! We ordered an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was at first skeptical becaue the cost looked so good. But the their team, William, responded to every convern n i am glad i purchsed the mobility lift from them. The unit was delivered as promised... Vis mer
Great company to buy from, with good customer service! I will definitely buy from in the future.
I realize that the delay in my receiving my item was most likely due to all the new tariff issues, but my item didn’t come for 2 months. Mediriser did not do a very good about keeping me updated and... Vis mer
Informasjon om virksomheten
- Leverandør av hjelpemidler for funksjonshemmede
- Sykehusutstyr
- Leverandør av medisinsk utstyr
- Leverandør av mobilitetsutstyr
- Scooterforhandler
- Forhandler av rullestoler
Skrevet av virksomheten
Mediriser stands as a premier Direct-to-Consumer retailer serving the Durable Medical Equipment market in the US, specializing in mobility equipment and wellness industries for disabled and elderly individuals. The company focuses on a wide range of products tailored to enhance mobility and daily living for its customers. Headquartered in Wilmington, Delaware, Mediriser manages a national network of service technicians to provide White Glove Delivery and In-Home Service, ensuring easy and pleasant delivery to the customer. Mediriser's slogan: "Where Care Meets Quality"
Kontaktopplysninger
542, 1007 N Orange St. 4th Floor New Castle, 19801, Wilmington, USA
- 2512921169
- support@mediriser.com
- mediriser.com
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great company to buy from
Great company to buy from, with good customer service! I will definitely buy from in the future.
I don't recommend Mediriser because of easy-to-miss, inconsistent return policies.
Consider carefully whether to order from Mediriser. I recommend that you avoid Mediriser. If you choose to take the risk, at least read the main return policy and then review the product page for any separate return policy, because Mediriser uses inconsistent return policies for different products.
From my experience, you may find yourself suddenly unable to return an unused item or required to pay an unexpected restocking fee because some products have separate, more restrictive return policies. These separate policies are not immediately obvious on the product page either, as they are only found further down the page in a separate “returns” tab that doesn’t stand out from adjacent tabs or nondescript surrounding text, which makes them easy to overlook before purchase.
After purchasing a medical air mattress, I discovered after setup that it would not meet my medical needs. I went to Mediriser’s website to initiate a return because I had confirmed returns were allowed before buying, only to discover that the specific mattress I purchased was not eligible for return due to the separate, inconsistent policy, even though the mattress was unused. I also observed that similar mattresses on Mediriser have different return policies that are equally as easy to overlook; some allow returns if the item is unused and a restocking fee is paid. Altogether, this makes the return policy structure confusing. I found customer service not only unhelpful but dismissive to the point of being almost disrespectful.
Because of this, I would avoid Mediriser. If you do decide to order, check the return details on each product page before purchasing to ensure they do not differ from the main return policy.
AMAZING COMPANY!!
AMAZING COMPANY!!! The customer support was great! Just call, ask a simple question and get a quick answer!! The scooter we purchased is absolutely perfect! We haven’t had any problems! We ordered an item we actually ended up not needing. We returned for a refund minus the shipping! Great company to work with!!!
Sara was great and always communicated…
Sara was great and always communicated well! Really great hbot system!
ordering was easy and putting the lift…
ordering was easy and putting the lift together was easy
It was a good experience I had no…
It was a good experience I had no problems and I appreciated the money I was able to save along with the free shipping. They shipped my item very fast and I received it in just a few days.
I realize that the delay in my…
I realize that the delay in my receiving my item was most likely due to all the new tariff issues, but my item didn’t come for 2 months. Mediriser did not do a very good about keeping me updated and I had to keep calling them to find out what was happening.
I was at first skeptical becaue the…
I was at first skeptical becaue the cost looked so good. But the their team, William, responded to every convern n i am glad i purchsed the mobility lift from them. The unit was delivered as promised with the installation allready scheduled. Buying fron them I saved one thousand dollars.
Amazing customer service!!
Lousy company/ save your money
Terrible company, with terrible customer service.
Buy from someone else
You will receive an email saying your order is ready for delivery, when you call the number, to schedule delivery, you will be given another number to call.
White glove delivery means you handle everything.
Mediriser is essentially a drop shipper. When you order through their website, they turn and place the order through another company.
As a result, they offer no assistance in scheduling, because they don't have any connection with the bed.
Buy direct and save yourself the hassle. It's been my experience, that I can't have confidence in anything they tell me about my order. There is no way of knowing if they have a business address in the United States.
Milford Lift is a very high-quality…
Milford Lift is a very high-quality piece of equipment. Customer service has been perfect from purchase to installation!!!
Green ninja…
I purchased a green ninja handicap scooter so far everything has went very well communication has been excellent.
The item is on the way has not been delivered at this time but it appears everything is tracking well. William at mediRiser has done an excellent job by keeping in touch and informed of the process great job.
I'd also like to mention they did have the best price look forward to doing more business in the future for my handicap needs thank you very much
The ComfyGo Majestic IQ 8000 is sturdy
The ComfyGo Majestic IQ 8000 is sturdy, reliable, comfortable, and a joy to ride for long periods. I can honestly say that it has everything you could want in an electric wheelchair. I absolutely love it. When you look at the accessories available to purchase, everything you need is available. Customer service? They are the best. Thank you Mediriser for a wheelchair masterpiece and the best customer service ever.
Great support.
My initial review was a complaint against the manufacturer. Mediriser was great throughout the process. While the products manufacturer wanted to charge a 15% restocking fee for an item returned unused, in the same container that it was received in, Mediriser felt this was unfair and paid the restocking fee. Their customer service worked with me from the beginning and I would recommend them to anyone.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








