Meaveivy Anmeldelser 

Don't buy from this company
Not uk based, came from china but return address given is Netherlands.
Very cheap quality clothes that look nothing like on the website! Appear to be high end but they are not.
I purchased a dress for my daughter's prom back in July, it was cheap and nasty and had a fault. They said they would cover the cost of return postage as it was a fault, but after weeks of chasing they said they couldn't issue a prepaid envelope because I was in the UK and suggested I pay the postage and they will refund it. I reluctantly did despite being sceptical at this point and now the dress has been kept at customs waiting for the recipient (them) to pay the further customs fee to release it. They won't and asked me to. I refused and now they won't refund my £60+ for the dress and further £13 I spent on postage. I was sceptical once the delays on the pre paid envelope started and then requesting me to pay return postage. I am still emailing constantly for updates and latest I had was that they had escalated the issue. I do not anticipate receiving a refund and expect this is just another delay tactic. I have definitely been scammed out of £70 and as with the many other reviews with similar issues I would urge anyone to stay away from this site. I'm sorry I didn't check the reviews first!

Brought shoes , it was poor quality, so kindly asked for a refund , taking months to get the money back , weekly emails to tell me they won’t be refunding me , so stuck with shoes that o don’t want . We finally agreed on 50-% back and been almost 2 weeks and still nothing so don’t buy anything form this company it’s scam and they are frauds

Delivery took over 3 weeks, paid almost £40 for what looks like a set of very cheap poorly made pyjamas 🤣 avoid!

Do not purchase through this site it is not a UK company refund nightmare goods poor quality
Order was shoes cheap tacky over 4 weeks for delivery shoved into a cheap packet have offered me 50% refund still waiting Scam SITE

Scam - do not use. The Meave & Ivy website looks legit. It advertises clothes as being high quality with fast UK delivery. The item I ordered is awful. A paper thin ‘coat’ that was advertised as water and wind proof. It’s just a sheet of fabric with loose threads and no finish. I tracked the parcel and I took over 3 weeks from China. Trying to get a refund but they have offered me a 15% discount which I have refused as goods are not as advertised. Do not buy anything

This company is not worth 1 star!!
Do not purchase from this company!
Trying to get a refund is a joke. Item returned and still waiting for refund. Has taken nearly 2 months and still sending emails.
Returning items is very expensive as you have to pay a customs fee on top of postage!
Avoid at all costs!!!

I am extremely disappointed with my experience with Meave & Ivy.

On 20 August 2026, I ordered their “Burgundy Sparkle Blazer Dress – Radiant Shimmer Tailoring” for £129.95 for an important function. The website photographs showed a beautiful, structured burgundy blazer dress covered extensively in sparkling/rhinestone embellishment.

My order did not arrive until 12 September — 23 days after I ordered it. The parcel had been shipped from China.

What arrived was astonishingly different from what I had purchased. Instead of the heavily embellished sparkle blazer dress shown on the website, I received a plain burgundy satin-style blazer dress with none of the advertised all-over rhinestone/sparkle detailing. I have photographs of both the website listing and the garment I actually received, and the difference is obvious.

I contacted Meave & Ivy and supplied photographic evidence. To their credit, their customer service representative has acknowledged in writing that this is a “wrong-item case” and even stated:

“You ordered a blazer, waited a long time, and received something different.”

However, despite acknowledging this, I am still waiting for my £129.95 refund.

I have repeatedly been told that my refund is “with the owner”, is “marked urgent”, and that I will receive an outcome “quickly.” I was also told that the owner needs to make a “decision” regarding my refund.

This is the part I find particularly frustrating. I paid Meave & Ivy through their website. They have acknowledged that the wrong item was supplied and have my photographic evidence. I therefore do not understand why I should be left waiting indefinitely for an unidentified “owner” to decide whether I should receive my money back.

I have also been told not to return the garment yet, because they need to decide who will pay the return postage and will provide a return address with their decision. I appreciate being told not to spend my own money returning an incorrectly supplied product, but it still leaves me with the wrong garment and £129.95 outstanding.

Another concern is transparency. I believed I was purchasing from the retailer presented on the website as Meave & Ivy. My parcel was shipped from China, and the delivery label identifies the retailer only as “YE”, not Meave & Ivy. I have subsequently had to ask Meave & Ivy to explain who is actually responsible for supplying my order.

The experience has been incredibly frustrating:

£129.95 paid → 23-day wait → parcel shipped from China → materially different garment received → photographic evidence supplied → wrong-item case acknowledged → repeated promises of an urgent/quick decision → still waiting for my refund.

I had actually been considering buying more clothes from this website. After this experience, my confidence has been seriously undermined.

I have retained my order confirmation, screenshots and PDFs of the original product listing, photographs of what actually arrived, the parcel packaging and delivery label, and all correspondence with Meave & Ivy.

I will update this review if and when my £129.95 refund is actually received. Until then, this accurately reflects my experience.

Order #1243