I'm so happy that I chose Mcarthur Morgan to do my level 2 AAT. I've done my first exam at their centre today and the whole process was smooth and stress free. Huge thanks to Siobhan and Dave for bein... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
McArthur Morgan has helped me as an On Demand student for both level 3 & 4 AAT. The videos are detailed while going through the content & provide tips & tricks on what is likely to come up & how to ap... Vis mer
Selskapet har svart
Sitting exams invigilated by Siobhan and Dave is highly recommended! They are so professional whilst also being approachable, friendly and helpful. They run everything so smoothly, which helps you to... Vis mer
Selskapet har svart
I am very pleased I chose MacArthur Morgan for the course material. I have just completed AAT accounting level 2 with on demand. The videos were very well structured and easy to learn from, nothing th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
If you are passionate about Accountancy we want to be the ones who help you get started into developing a new exciting career. Whether you are looking for a career change or you currently work in accounts, we can help you achieve your goals.
Kontaktopplysninger
The University of Law, 2 Bunhill Row, EC1Y 8HQ, London, Storbritannia
- 07961 015929
- enquiries@mcarthurmorgan.com
- mcarthurmorgan.com
4,6
Enestående
195 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly, professional and efficient for AAT study and exams
I'm so happy that I chose Mcarthur Morgan to do my level 2 AAT. I've done my first exam at their centre today and the whole process was smooth and stress free. Huge thanks to Siobhan and Dave for being so professional but also welcoming and friendly and putting me at ease. Overall I'm really enjoying my studying with Mcarthur Morgan. Thanks again.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Katy
Thank you for taking the time to leave a review of McArthur Morgan.
It is very pleasing to read that you are enjoying the experience of studying Level 2 with us. We aim to ensure that our students receive the best possible tuition in a fun and friendly environment so it is really good to read your kind words.
I am also very happy to read that you have taken your first assessment at our exam venue. I will forward your positive feedback to my colleagues Siobhan and Dave. They both pride themselves on providing a comfortable venue for students as they are aware that exam sittings can sometimes be a little stressful.
Thank you again for the lovely review and very best wishes for your studies and exams going forward.
Great place to sit your exams.
Sitting exams invigilated by Siobhan and Dave is highly recommended! They are so professional whilst also being approachable, friendly and helpful. They run everything so smoothly, which helps you to relax in the exam environment. Siobhan was also really helpful over the phone beforehand with a booking admin issue I had, and I was really happy with the resolution. I travel to this venue instead of using closer facilities because they run it so well here.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Kerry
Thank you very much for the lovely review.
It is very pleasing to read that you had such a positive experience when you came to sit your assessment at our venue.
Our exam team pride themselves on providing a professional, comfortable and relaxed environment as we appreciate that sitting assessments can sometimes be a stressful experience.
I will happily pass on your kind words to my colleagues Siobhan and Dave and we very much look forward to seeing you at your next exam.
Thank you again for taking the time to write a review and all the best with your studies going forward.
Couldn't recommend enough
I tried two other online accounting courses before starting my studies at McArthur Morgan and they don't hold a candle to the service provided. Tom was incredibly informative during my L2 AAT studies and helped make the process fun and educational; Alan has really broken down the L3 AAT content to make it as digestible as possible and has explained things in a way which has really benefitted me in my new role at an accountancy firm.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Ella
Hi Ella
Thank you for taking the time to share your experience of your studies and of the service we provide at McArthur Morgan.
My colleague Tom is a highly engaging tutor, and many students echo your comments that he ensures tutorials are both educational and enjoyable, so it is really pleasing to read your feedback.
I wish you continued success on your AAT journey and am delighted to hear that the tuition and advice you received from us have supported you in your new role.
Thank you again for taking the time to write the lovely review.
I used McArthur Morgan and genuinely…
I used McArthur Morgan and genuinely regret choosing them. Based on my experience, I would strongly advise others to avoid this provider.
The video lessons were unnecessarily long, yet still rushed through important topics. Key concepts were not explained clearly or broken down in a way that supports proper understanding. Instead of structured teaching, it often felt like I was expected to piece everything together myself.
The PDF workbooks were just as disappointing. They were difficult to follow, poorly structured, and did not properly support the video content. Rather than making things clearer, they added to the confusion.
There was also a lack of clear communication when they switched to a new website. This change was not properly clarified to me, and it took a long time for them to provide my login details. This caused unnecessary delays and disrupted my studies, which is unacceptable when you have paid for a course.
Another major frustration was that the exam paper included in the hard copy materials was not provided as a PDF. In today’s digital learning environment, not including a downloadable version makes no sense. It limits flexibility and makes revision more inconvenient than it needs to be.
When I reached out for tutor support, I experienced slow responses and had to chase for replies. As someone balancing other commitments, I do not have time to repeatedly follow up. Advertising support from 8am to 10pm is meaningless if students are left waiting and forced to pursue responses themselves.
Overall, the experience felt disorganised, poorly communicated, and lacking in proper academic support. I did not receive the level of service I expected for the money paid, and I would strongly encourage others to carefully consider alternative providers before enrolling.
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Vikash,
Thank you for taking the time to leave your feedback. I’m sorry to hear that your experience didn’t meet your expectations.
Our courses are designed around a combination of tutor-led videos, structured workbooks and ongoing tutor support, and we always encourage students to reach out whenever something isn’t clear so we can help while the course is in progress. It’s frustrating to read concerns like these at the end of a course, as it limits our ability to step in and resolve them at the time.
You’re right to highlight that our move to a new learning platform caused disruption for some students. Where this happened we extended course access so that no study time was lost, but I’m sorry that the transition affected your experience.
We do take feedback seriously and use it to improve our courses and systems. If you’d be open to discussing any of the points you’ve raised further, we’d still welcome the opportunity to speak with you directly.
I wish you the very best with the next stage of your studies.
I am very pleased I chose MacArthur…
I am very pleased I chose MacArthur Morgan for the course material. I have just completed AAT accounting level 2 with on demand. The videos were very well structured and easy to learn from, nothing that came up in the exams wasn’t already covered in the course. I liked that you can watch the videos as much as you want until you understand each section! Looking forward to starting level 3!
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Liam
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re pleased with choosing MacArthur Morgan and that you found the AAT Level 2 on‑demand course clear and well structured.
It’s great to know the video format worked well for you and that being able to view the recordings whenever convenient, was a useful resource.
Congratulations on completing Level 2! 🎉 We’re excited to support you as you move on to Level 3, and we’re confident you’ll continue to do brilliantly.
If you ever need anything along the way, please feel free to reach out.
Super helpful and patient team, 5 stars especially for Zain
I've just enrolled on the AAT Level 2 and 3 combined Accounting course with McArthur Morgan, and spoke to the course advisor, Zain to get me set up. Zain was so helpful and patient with me, answering all my questions in detail using methods that accommodate how I communicate best, and ensuring flexibility and sensitivity to my personal circumstances. Thank you so much Zain! I'm very excited to get started :)
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Emma Louise
Thank you so much for your review
I am very happy to read that you had such a positive experience enrolling on the AAT Level 2 & 3 with us at McArthur Morgan.
Zain will be so pleased to hear your kind words — he takes great pride in making sure every student feels supported, informed, and comfortable, so it’s fantastic to know this made such a difference for you.
We’re really excited to have you on board and can’t wait to support you as you begin your studies.
If you have any questions or ever need a hand along the way, we’re always here to help.
Wishing you the very best and thanks again for taking the time to write a review.
Excellent training provider
Excellent training provider, very thorough and concise course. Remi has been very helpful in assisting me with AAT registrations and exam booking advice.
23. desember 2025
Anmeldelse skrevet uten oppfordring
A Great Help For AAT
McArthur Morgan has helped me as an On Demand student for both level 3 & 4 AAT. The videos are detailed while going through the content & provide tips & tricks on what is likely to come up & how to approach different exam questions. They also provide exam-style questions & mock exams. Remi, the course manager, is really helpful and answers any queries promptly. The tutors, Alan, Vanessa & Tom are insightful & fun, making it easy to follow & learn what is needed for each exam. Couldn't recommend them enough!
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Harry
Thank you so much for your wonderful feedback! We’re thrilled to hear that our On Demand courses for Level 3 & 4 have been helpful in your learning journey. Huge congratulations on your achievements, very well deserved!
It’s great to read that the detailed videos, exam-style resources, and tutor support have made a positive impact.
I look forward to passing on your kind words to our tutors.
Your recommendation means a lot to us, and we’ll continue working hard to provide the best learning experience possible.
If you ever need further assistance or have any suggestions, please don’t hesitate to reach out. Wishing you continued success in your future studies and career going forward.
Thanks again for taking the time to post a review.
Really great customer service
Really great customer service for onboarding - Daniel has been so helpful in explaining the process of signing up, what courses include etc. He has made the process really easy and straightforward! Thank you !
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Daisy
Thank you for the review.
I am pleased to read that my colleague Daniel made the onboarding process very straightforward and easy to understand.
I would like to thank you for choosing to study with us at McArthur Morgan and I look forward to meeting you as your studies progress.
Please continue to reach out to us if there is anything that you may need.
Thank you again for the review.
Alan Morgan at McArthurMorgan made my…
Alan Morgan at McArthurMorgan made my experience of on-demand courses great. I am returning to studies after bringing up my children so felt a bit apprehensive but Alan really put me at ease with his thorough and clear teaching of the syllabus as well as excellent tips for the exam. Highly recommend McArthurMorgan.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Thank you very much for taking the time to write a review of your study experience with McArthur Morgan. This is very much appreciated.
I am very happy to read that you enjoyed the structured teaching style of my colleague Alan and that his advice and exam tips were useful ahead of the industry assessments.
Studying via the On Demand route is ideal for students that have life and work commitments and cannot study a timetabled course so it is very pleasing to read your feedback and that this study option was ideal for you.
I will be sure to forward your kind words to Alan who will be thrilled to know that your studies are progressing so well.
Thank you again for the kind review and for your recommendation of McArthur Morgan.
Locked out of my portal
Locked out of my portal as I hadn't received the bills in my email. Paid £150 immediately to bring it up to date. 2 days later I'm still being told the accounts team need to check. Mcarthur Morgan have very much now hindered my education, not enhanced it. Do not recommend.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Pria
Thank you very much for taking the time to leave a review and provide feedback.
I have looked into this and I have determined that your access to the study resources was deactivated as you hadn't made your outstanding instalment payments as agreed.
As part of our credit control process your access to the account was revoked.
As I’m sure you can appreciate, we needed to have received your payment before we could reactivate your portal, and once the accounts team had confirmed receipt you were given immediate access.
I have checked your access to the online platform and can see that you have not attempted to access the resources since the 4th November.
Here at McArthur Morgan we do not try to hinder our students education. On the contrary, we try to be as flexible as possible and would hope that going forward we can assist you in achieving your study goals.
Live Online AAT level 2 Cert in Accounting
Signed up for Live Online AAT level 2 certificate in Accounting with McArthur Morgan. Remi was very helpful getting me set up and responded to my queries ensuring I had all the workbooks and practice papers, nothing was too much trouble. Tom our tutor was good and kept the pace of the course in line with completing it within six months.
21. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Lauraine
Thanks for taking the time to write a review of your time studying with us. I'd like to offer you huge congratulations, on behalf of all of us at McArthur Morgan, on your success at Level 2.
It is very pleasing to read that you enjoyed your study experience and that we were able to provided you with everything needed for you to complete your Level 2 qualification.
Thanks again for the review.
I will be sure to pass on your kind words to my colleague Tom who will be thrilled to know that you have achieved such excellent pass rates.
All the best with your career and studies going forward and if there is anything that we can help you with please be sure to contact us and we will be happy to help.
Superb AAT training package
After years of procrastination, I finally bit the bullet and signed up for a Live Online AAT course with McArthur Morgan, and am so happy that i did. The tutors, Tom and Vanessa, were instrumental in helping me achieve the L2 & L3 qualifications with well-structured lessons and on demand support. The portal backs up their expertise and provides a brilliant user-friendly study guide with hours of video tutorials and mock exams to prepare you for the real thing. Can’t recommend enough and intend to sign up to L4 with them soon to endorse that further.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Chris
Thank you so much for taking the time to review your study experience with McArthur Morgan. We always appreciate student feedback.
Many congratulations on your successes at both Levels 2 and 3. Having looked at your study details I know that your achievements are very well deserved so very well done.
We pride ourselves at McArthur Morgan on providing our students with all of the resources that they will need both during the live online tutorials and also while studying independently so it is good to read that you found these useful and informative.
We also strongly believe that our students should take advantage of the tutor support, where required, so it is good to read that you found this support, alongside the video resources, to have been instrumental in your success.
I am aware that you have been in conversation with Tom who I know is equally impressed with your achievements. We look forward to helping you study Level 4 and complete your AAT study journey.
Thank you again for the review and for your recommendation of McArthur Morgan.
Thank you Vanessa, Alan, Remi, Siobhan and Lisa.
Dear Team,
I hope this review finds you well. I am delighted to share the news that I have successfully passed my AAT Level 3 and 4 qualifications with McArthur Morgan, and I wanted to take a moment to express my heartfelt gratitude to you and your team for your unwavering support throughout this journey.
First and foremost, I would like to extend my sincerest appreciation to both Alan and Remi for your guidance and encouragement. Your efforts have been instrumental in helping me achieve this milestone, and I am truly grateful for your dedication.
Additionally, I must acknowledge the invaluable assistance provided by the exams team, namely Siobhan and Lisa. Their hard work and efficiency have not gone unnoticed, and I am thankful for their role in ensuring a smooth and successful examination process.
Lastly, I would like to pay a special tribute to the late Vanessa, the tutor we have unfortunately lost. Vanessa's support and teaching were an integral part of my success, and I am deeply saddened by their absence. Her contribution, will always be remembered and appreciated.
Thank you once again for everything. I look forward to continuing my professional development.
24. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Ismaeel
Thanks very much for the review. After reading this I have many things to say but will restrict this due to space.
Firstly, I must thank you for your kind words about our dearly beloved and much missed colleague Vanessa. I couldn't have put it any better, Vanessa was an integral part of McArthur Morgan and she played a pivotal role in the studies and career of so many of our students. Her legacy will most definitely live on.
I, and the whole team, really appreciate your comments, which I personally found very emotional.
Huge congratulations from all of us at McArthur Morgan on your success at AAT Levels 3 and 4. You definitely deserve your success as I know how much effort you have put into achieving your study goals.
It is very kind of you to mention the guidance and advice that you have received along your journey but ultimately the achievements are down to the hard work and dedication that you have shown.
It will give me immense pleasure to pass on your appreciation to my colleagues who I am sure will be as pleased as me to read of your success.
I should like to finish by saying that it has been a pleasure working with you throughout your studies with us. We are in the business of helping students to achieve their qualifications and ultimately change their lives and you success is most definitely warranted.
All the very best with your career moving forward and please do not hesitate to reach out to us if there is anything that we can help with, or just to keep in touch.
Thank you again for the wonderful review.
AAT On Demand
I was recommended this provider to begin my AAT studies (Level 1 Bookkeeping) and have found the whole process easy to follow from start to finish. As an On Demand user I have had unlimited access to the course videos and support if required. The videos themselves were very clear and easy to follow, especially considering I was learning new information. I liked that the course then followed into a revision phase after completing all the learning, and this gives you plenty of mock exams to try and a walkyhrough of all the answers.
So thank you Alan and the team and I look forward to moving onto Level 2.
30. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Chris
Thank you very much for taking the time to document your study experience with us at McArthur Morgan.
Many students study via the On Demand option and like you, they find the flexibility of study dovetails perfectly with their personal lives.
We aim to provide our On Demand students with all of the resources and tutor support required to study at their own convenience. It is pleasing to read that you found the course videos and support useful.
Congratulations on your success at Level 2 and very best wishes for your continuing studies.
Thank again for the kind review and please reach out to us if there is anything that you may need.
Great experience….will use again!
The course content/resources are very detailed especially when using the On Demand version.
Tom Dimelow is very clear in all the videos, and breaks down the teaching in a way students of varying knowledge can understand.
Siobhan Cook was so helpful with helping navigate the exam process, answering questions or directing things to the AAT. She was also very approachable and supportive when taking exams at the London campus, which did mean a lot for someone taking this type of qualification for the first time.
27. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
HI Rory
Thank you very much for taking the time to write a review.
We are delighted to read that you found both the On Demand course resources and our tutor and admin support to have been useful in your studies.
At McArthur Morgan we aim to make the entire study experience a positive one so to receive your endorsement is very pleasing.
Very best wishes for your studies going forward and thanks again for the review.
Remi & Siobhan are always super…
Remi & Siobhan are always super helpful. In general this is a very professional team who are very supportive and well organised.
19. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Jonathan
Thank you for leaving a review.
It is always a joy working with a student that is dedicated, hardworking and keen to succeed, as you have been.
It was obvious from the outset of your studies that you would be a high achiever and your exam results this far echo this.
We look forward to continuing to assist you where required on your study journey.
Thank you again for your review.
Great customer service and responses
I joined the Bookkeeping Level 1 on-demand course last year. I got going really quickly, the learning materials arrived promptly and the online interface was easy to use. Replies to queries I made to my tutor came back within 24 hours which was great.
I was about 60% through the course when I hit a period where I couldn't study, but knowing it was on-demand I didn't stress about it too much. When I returned to study I found the course had disappeared from my online portal. When I queried, I discovered the course had a time limit of 6 months access, apparently referenced in the T&Cs, but it was mentioned nowhere on the screen when I purchased the course so I hadn't realised. I was pretty upset as I felt this was quite devious to not be up front about such restrictions.
The lady I spoke to on the phone was very understanding of my situation and extended my access to the course for an extra couple of months so that I can go ahead and finish.
I actually had 3 different people reach out to solve my issue within a few hours of me sending an email and leaving a voicemail over the query, so in terms of customer service response it was excellent and I am very grateful for the extension. It is that kind of response that means I am really happy to have chosen McArthur Morgan to study with.
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Joanne
Thank you for providing some feedback on the course that you studied with us at McArthur Morgan.
I would like to begin by apologising if you were not fully aware of the expiry dates of your access to the study resources.
This information is clearly highlighted in our terms and conditions and on our website, but I will ensure that going forward our enrolment team explain this more, if necessary, to potential students.
As you have found, we try to be as understanding as possible with all student queries so it is good to read that one of my colleagues was able to assist with your issue and get your studies back on track.
Thank you again for your understanding and good luck with your studies going forward.
I had a very positive experience while…
I had a very positive experience while studying with McArthur Morgan. My tutors Tom and Vanessa were very knowledgeable, and it was a pleasure listen to them. I am very grateful especially for having this extra time to complete my course as I work full time, have two kids and generally very busy schedule. Remi, the person who does all admin, was always amazing and going extra mile so I can have everything to help me achieve my goals. Finally the invigilators Ms Siobhan and earlier Remi were always very kind. Once I thought I forgot my glasses and Remi asked me not to worry, go home and come back later. I found them downstairs soon after but I did appreciate that Remi was so kind to me always.
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Maria
Thank you so much for taking the time to write a review about your experiences studying with McArthur Morgan.
It is very nice to read your comments about our tutors. I will be sure to pass this on to Tom so that he is aware of your kind words.
Trying to combine studying while raising children and working full time is a very difficult so you should be very pleased with your study success so far.
Please continue to reach out to me (Remi), or your tutors, if you have any queries or if there is anything that you need and we will be very happy to do so.
Good luck with your studies going forward and thank you for the review.
Great Course
I am doing level 2 accounting and McArthur Morgan are great i started with OnDemand learning and i wasn't getting anywhere fast, the collgue are accommodating and switched me to live online and well.... in 2-1/2 months i have sat and passed 2 exams at 96% and halfway though my last book i joined 14 months ago and haven't had no where near as much motivation as i have in the last 2-1/2 months. The classes are informative and the tutors are through, no question to silly and you cant ask to many times. I would like to shout out Lisa who has been amazing and i am sure i have drove crazy with our regular calls but i couldn't have done it without you.
14. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra McArthur Morgan
Hi Jay
Thank you so much for taking the time to write a review of McArthur Morgan. We always welcome student feedback.
It is interesting to read that you were not progressing as well as hoped while studying on the On Demand course option. Our experience tells us that all students enjoy different study pathways and methods. The On Demand option tends to work for those students that prefer to study at their own pace but the majority tend to prefer the interaction involved via the Live Online option.
I am very happy to read that since you have switched to the Live Online option things have improved. Many congratulations on your success at the first two assessments that you have taken. Your percentage pass rates are very impressive. You should be very proud of the effort that you have put in.
I will have pleasure in passing your kind words to both our tutors and to my colleague Lisa. We look forward to helping you complete the remainder of the Level 2 studies but I would urge you to continue reaching out to our tutors an admin team if you have any queries.
Thank you again for the kind review.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.