Maximus Anmeldelser 899

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve had a great experience with Maximus Tribe. Their products are top quality—well-made, reliable, and exactly as described. What really stands out is their customer service: responsive, helpful, and... Vis mer

Vurdert til 5 av 5 stjerner

Dr. holmberg provided a great 1 on 1 experience. I feel a very noticable increase in energy and muscle development. I've been training for about 32 years and with age have noticed a decrease in ener... Vis mer

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Vurdert til 5 av 5 stjerner

Great customer service, I had one minor issue with an order and they resolved in in no time. My doctor is also great and I feel so much better and am back to regular exercise.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Easy to manage and communication is good. I am feeling that I will reach my set goals with no roadblocks. The process so far has been stress free. My only issue was my first vial did not contain the f... Vis mer

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Informasjon om virksomheten

  1. Helsekonsulent
  2. Reseptmedisinutsalg på nett

Skrevet av virksomheten

Maximus is a mission-driven peak performance medicine company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Our goal is to help clients to look, feel, and perform their best in all aspects of their lives.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

899 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Vurdert til 5 av 5 stjerner

I’ve had a great experience with MT.

I’ve had a great experience with Maximus Tribe. Their products are top quality—well-made, reliable, and exactly as described. What really stands out is their customer service: responsive, helpful, and genuinely focused on making sure you’re satisfied. It’s clear they take pride in both what they sell and how they treat their customers. Highly recommend.

17. april 2026
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Vurdert til 5 av 5 stjerner

Timely meds

Timely meds. Easy access to MD if questions

16. april 2026
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We're glad the medication delivery and physician access have both been reliable, Kristi. We look forward to continuing to support you.

Vurdert til 5 av 5 stjerner

Maximus is by far the best company I…

Maximus is by far the best company I have ever dealt with. Not just for what they do but who they are. Customer service is second to none! They are true professionals and care about their customers.

16. april 2026
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Thank you for such generous words — knowing that the care and professionalism come through means a great deal to the entire team. We look forward to continuing to live up to that standard.

Vurdert til 5 av 5 stjerner

Fast and friendly service

Fast and friendly service
Very attentive and helpful

16. april 2026
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We're glad the experience has felt both prompt and personal. We look forward to continuing to support you.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, I had one minor issue with an order and they resolved in in no time.
My doctor is also great and I feel so much better and am back to regular exercise.

16. april 2026
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We're glad the issue was handled quickly and that the progress you're feeling has made its way back into your routine, James. We look forward to continuing to support you.

Vurdert til 5 av 5 stjerner

Pablo is the GOAT of Customer Service

Pablo is the GOAT of Customer Service. He addressed my concern in just one email. Please give this guy a raise.

8. april 2026
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Svar fra Maximus

We're glad Pablo was able to resolve things so efficiently, and we'll absolutely make sure he hears this feedback. We appreciate you taking the time to recognize him.

Vurdert til 5 av 5 stjerner

A new life

Noticeable improvement in focus and energy. Very responsive to workouts. Easy and quick to get started. The process has been a breeze.

14. april 2026
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Hearing that the results are showing up in your focus, energy, and performance is exactly what we aim for. We look forward to continuing to support your progress.

Vurdert til 5 av 5 stjerner

Very easy to talk to and very…

Very easy to talk to and very understanding of any issues. Excellent customer service.

13. april 2026
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Approachable and understanding support is something we genuinely strive for. We look forward to continuing to be there when you need us.

Vurdert til 5 av 5 stjerner

The customer service and timely…

The customer service and timely response of the doctors have been excellent

13. april 2026
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We're glad both the support team and physicians have been delivering on responsiveness, Dwight. We look forward to continuing to provide that level of care.

Vurdert til 5 av 5 stjerner

No pressure

No pressure with options. Multiple routes on how I would like my health and treatments. Responsive answers to all my questions and my Doc in the mix to back them up.

13. april 2026
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Having flexible options and a physician actively involved in the process is central to how we approach care. We look forward to continuing to support you, Timothy.

Vurdert til 5 av 5 stjerner

Great service

Great service, excelent products and guarantee

12. april 2026
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We're glad the service, products, and peace of mind have all been a good fit. We look forward to continuing to support you, Dennis.

Vurdert til 5 av 5 stjerner

Excellent

Dr. holmberg provided a great 1 on 1 experience. I feel a very noticable increase in energy and muscle development. I've been training for about 32 years and with age have noticed a decrease in energy level which is now back to a more youthful energy. I highly recommend Maximus

31. mars 2026
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Svar fra Maximus

Hearing that Dr. Holmberg provided a personal and attentive experience, and that the results have made a tangible difference after decades of training, is exactly what we work toward. We appreciate the recommendation and look forward to continuing to support you.

Vurdert til 5 av 5 stjerner

No issues here!

Speedy responses to my questions. Timely delivery of my medication and seeing results. VERY HAPPY!

12. april 2026
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We're glad the responsiveness, delivery, and results have all come together the way they should. We look forward to continuing to support your progress, Danica.

Vurdert til 1 av 5 stjerner

Telehealth should not be this difficult, but here it is

After an extended period as a paying customer, I cannot recommend this company.

This was not a one-off issue. It was a consistent, ongoing pattern of problems across doctors, customer service, and fulfillment that never meaningfully improved, even after repeated escalation through multiple channels.

This is a telehealth service involving prescribed medication. That carries a higher expectation of accuracy, consistency, and reliability. Delays, errors, and lack of coordination are not minor inconveniences in this context. They directly impact continuity of care.

Over time, I experienced repeated issues including:

- Doctors issuing incorrect prescriptions, inconsistent quantities, or incomplete orders
- Medications arriving late, partially fulfilled, or not at all
- Shipments sent to the wrong address multiple times, even after updating and confirming it repeatedly
- Orders missing medications or basic supplies
- Refills not being triggered correctly, requiring manual follow-up
- Conflicting timelines, such as being told something would take a few days and it stretching into a week or more with no proactive communication

A particularly concerning pattern was the lack of coordination between their system and pharmacy partners. I was explicitly told my address was correct, yet shipments continued going to the wrong location. Parts of the same order were sent to different addresses, and replacement shipments were sometimes required more than once for the same issue.

Customer service was consistently reactive and often ineffective. A typical interaction involved being told something would be looked into, followed by either a vague or incorrect response, or no follow-up at all. In many cases, I had to reach out multiple times just to get basic updates.

There was little to no ownership of issues from start to finish. I was frequently left wondering whether anything had actually been done unless I followed up repeatedly. Even when responses came, they often did not directly address the question being asked.

I also experienced situations where timing mattered and I clearly communicated that medication was needed by a specific date. Even with repeated emphasis over weeks, I still could not get a clear answer on whether it would arrive on time. In some cases, there was not even a shipping label created while I was being told things were in progress.

I attempted to resolve issues through customer support, Discord, and escalation to senior leadership. While issues were acknowledged and explanations were provided, the same categories of problems continued afterward.

Even routine account changes became difficult. When attempting to modify my subscription, I was given conflicting information about available plans. Options were visible in their own portal but could not actually be used, with the explanation that the system had not been updated.

The core issue is not that mistakes happen. Every company has them. It is the complete lack of consistent ownership, unreliable follow-through, and no observable improvement over time. I have lost count of how many times I had to follow up on the same issues.

If you are considering this service, be extremely cautious, especially with any annual commitment. In my experience, the issues are ongoing rather than isolated, and resolving them requires significant and repeated effort on your part.

I wanted this to work. It did not.

9. april 2026
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We've requested account information through Trustpilot. Please respond with those details so a manager can reach out to review your situation and work to resolve all of your concerns.

Vurdert til 5 av 5 stjerner

Super fast communications with Maximus…

Super fast communications with Maximus and my Doctor. Shipping has been quick as well. Just a great experience overall so far.

3. april 2026
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We're glad the communication and shipping have both been hitting the mark early on, Tarron. We look forward to continuing to deliver that same experience.

Vurdert til 5 av 5 stjerner

Quick results

Quick results. I’m informed on everything you do!

10. april 2026
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Svar fra Maximus

We're glad the results have come through quickly and that you've felt kept in the loop throughout. We look forward to continuing to support you, Marty.

Vurdert til 5 av 5 stjerner

I’ve had an excellent experience with…

I’ve had an excellent experience with Maximus Tribe from start to finish. Communication has been consistently clear, timely, and efficient, which makes the entire process feel well-managed and professional. The website is intuitive and easy to navigate, so everything from onboarding to follow-ups is straightforward.

Shipping has been quick and reliable, and the testing process is particularly well-designed. Instructions are simple to follow, easy to complete, and results are returned faster than expected, which removes a lot of the typical friction in this kind of service.

The doctors and staff are clearly very knowledgeable and helpful, and that shows in both the guidance provided and the overall quality of care. Customer service has also stood out. Any time I’ve had a question, the team has been responsive, helpful, and solution-oriented.

Most importantly, I’ve been very pleased with the overall impact of the treatment. The results have met and exceeded my expectations, and that’s ultimately what matters most. Overall, it’s a very well-run service that delivers on what it promises.

10. april 2026
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It's genuinely encouraging to hear that the experience has held up across every touchpoint, from onboarding to results. We appreciate you taking the time to share this and look forward to continuing to support you, Garrett.

Vurdert til 5 av 5 stjerner

I had excellent communication

I had excellent communication. Arangelis was awesome answered all of my emails quickly.

7. april 2026
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Svar fra Maximus

We're glad Arangelis was able to keep communication prompt and thorough. We'll be sure to pass along your kind words.

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