Mavis Tire - Saugus Anmeldelser 7

TrustScore 3 av 5

3,0

Beliggenhet

Bytt filial

564 Broadway, 01906 Saugus, MA, US


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brought my car in for four wheel tire balance and rotation. scheduled appointment, arrived and was checked in, car serviced and given back to me within 30 minutes. excellent job! Store manager Arturo... Vis mer

Vurdert til 5 av 5 stjerner

Oscar is superhuman best mechanic Mavis has hands down!

Vurdert til 4 av 5 stjerner

Mavis's Manager Jimmy was very helpful with fixing conflicted schedule for the 4 tires i bought from Tirebuyer . com . I had very bad experience with NTB but Jimmy is emotionally intelligent who unde... Vis mer


Informasjon om virksomheten

Skrevet av virksomheten

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Skrevet av virksomheten

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

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Vurdert til 1 av 5 stjerner

If I could give zero stars

If I could give zero stars, I would.

In March 2025, I brought my 2016 Lincoln to Mavis in Saugus for what should have been a simple tire pressure sensor replacement. Instead, it turned into a costly and frustrating ordeal.

Before that visit, my car had no electrical issues and passed inspection without a problem. After Mavis worked on it, it failed state inspection and required $1,463 in repairs to fix what they broke.

Here’s what happened:

Mavis installed the wrong (non-OEM) sensors

A technician improperly accessed my car’s system, wiping key modules

My car developed new electrical issues, including TPMS failure and erratic interior lighting

I brought the car back three times in one weekend with no resolution

On my third visit, I spoke directly with the manager, Gino, who assured me it would be escalated. I followed up multiple times via voicemail, text, and email—and received no response.

I finally had to take the car to McGovern Ford, where certified technicians:

Confirmed the wrong sensors had been used

Diagnosed a non-responsive Remote Tire Module

Repaired and reprogrammed everything with OEM parts

Got the car roadworthy again

I’m now pursuing a formal complaint under Massachusetts General Law Chapter 93A, and I’ve notified the Attorney General’s Office.

This wasn’t just poor service—it was negligence, followed by a complete lack of accountability.

I gave Mavis every opportunity to make it right. They didn’t. I can’t recommend this location to anyone.

10. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Mavis Tire - Saugus

Svar fra Mavis Tire - Saugus

Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Vurdert til 5 av 5 stjerner

Brought my car in for four wheel tire…

Brought my car in for four wheel tire balance and rotation. scheduled appointment, arrived and was checked in, car serviced and given back to me within 30 minutes. excellent job!
Store manager Arturo R. was very professional, friendly and made my short visit a good experience. will bring my car back for service in the future. Thank you !!

9. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Mavis's Manager Jimmy was very helpful…

Mavis's Manager Jimmy was very helpful with fixing conflicted schedule for the 4 tires i bought from Tirebuyer . com . I had very bad experience with NTB but Jimmy is emotionally intelligent who understands customer situation effectively and promptly resolved.

21. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad service at every step of the process

Arrived at my 11:30 appointment at 11:25. Waited until after 12:00 for anyone to show up in the front of the store. The two people waiting in front of me were there even longer. One went because he was told on the phone they had a tire. When he got to the front of the line, they told him they weren't sure they had it and would not be able to tell him for another 90 minutes. The other was there to have botched service by them fixed. last, I was told it would be at least a two hour wait.

21. oktober 2021
Anmeldelse skrevet uten oppfordring

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