I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already sh... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EV... Vis mer
These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.
Both bags are beautiful and are exactly as displayed online. The customer service was 3.5 out of 5 due to a delivery issue but I will say it was taken care of & handled properly in the end. No further... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Mavens.Co is an online accessories with a specialty in handbags. Founded in 2015, Mavens.Co strives to provide the most unique statement pieces at an affordable price point.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I wouldn’t even give a star
I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already shipped, it took two more weeks to receive them. They arrived in bubble wrap and a gray plastic bag. They were so bent and not wearable! I disputed and the company told my bank a bunch of lies. The dispute went in their favor! I have been trying ever since to see if the company would put the funds back into my account with no luck. I will warn everyone from now on as my times as I can to avoid buying anything from them! Beware!!!
Bad Experience!
These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.
Stay away from this site
Stay away from this site. Horrible cheap quality. Not worth the price. Long lead time.
The quality of my item was subpar but I…
The quality of my item was subpar but I would have exchanged it. Couldn’t get a hold of customer service for weeks and then when they did respond with a link to return it, it was not eligible. BS company.
Horrible quality dress
Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EVER buy from this scaming company again. Total rip off.
If I could give zero I would
If I could give zero I would. My order has never been fulfilled and I am unable to receive an update about my order. No one to talk to whatsoever. A day after placing this order, my card information was stolen and about $500 worth of fraudulent charges appeared.
Shoe sizes are way off
I ordered a pair of shoes. First, they are represented with US sizes but I received Euro sized shoes that didn’t even correspond. Second, I tried to exchange the shoes and they said they didn’t do exchanges. Finally, they sent me a gift card in the amount of half of the price of shoes. I won’t be using it to purchase anything from them ever again!
Buyers beware!
I had a really disappointing experience with Mavena & Co. I ordered shoes online that ended up not fitting, and when I reached out, I was told that because the item was on sale they would not offer an exchange.
Their policy states that sale items cannot be refunded, but it does not say they cannot be exchanged, which was all I was asking for. The shoes were unworn and in original condition. Instead of an exchange, I was offered a $25 store credit on a ~$65 purchase, which would require me to spend more money without confidence in sizing.
I also want to caution others to be very careful during their checkout process — the selected size was not clearly displayed, which made it easy to end up with a size you did not intend to purchase.
It’s especially frustrating because the shoes themselves are actually very cute and good quality, but the checkout experience and customer service completely ruined the experience.
Cheap tat
Cheap tat, looks nothing like the item I ordered. I wanted to return the item but when tried contacting customer service the email is bounced back undelivered. This company is a scam site ...beware. Shop else way with a proper company
Dreadful cheap overpriced
Dreadful cheap overpriced rubbish that looks nothing like the publicity photographs. The publicity's photographs show a two layer dress with what looked like a clique crows. The dress is one piece slimy material on the crows are just printed into the fabric. It looks like an old granny dress. Scam site
Love my bag.
Love my bag.
Their item was out of stock and they reached out to me for an exchange free of cost. I got another bag and it took about 2 weeks to get to me but the quality is really good for the price.
I love itt thank you💋💋
Good experience
My items shipped quickly. It was what I ordered and my bags are really cute.
took forever to ship my purse i’ll…
took forever to ship my purse i’ll maybe order again the policies aren’t accurate as in the shipping and processing
Never received my item
Never received my item. Poor customer service. I was never refunded for my items. Tracking never updated. This is a scam site!!!! Be aware don’t order. If I could give zero stars I would!!!!!!!!

Svar fra Mavens.Co
Very cheap quality for a $100 bag
Very cheap quality for a $100 bag. Would not buy again.
Pros
Pros : loved the purse, easy to assemble, love the sparkle
Cons: packing wasn’t the best, I would prefer the straps and accessories to already be on the bag.
Ordered item got my confirmation then a…
Ordered item got my confirmation then a email that my item was shipped while waiting for it for about a week I finally reached back
Out for them to tell me that they were out of stock.

Svar fra Mavens.Co
Love the purple one and I think it was…
Love the purple one and I think it was the best color I ever got from a friend in my town and it looks great and the color was perfect too so I’m not too worried I think it’s a good color I just wanted you guys know
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