I was most disappointed with the quality of the handbag I received. The straps are only one thin piece of fabric/faux leather, looks cheap and nasty. Unfortunately this first experience was not a go... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would like to express my concern. I brought couple of bags back in June. Once I received the order, I realise the products were cheap and does not worth the price. I got in touch with the consumer s... Vis mer
Was delivered a wrong size for a pair of shoes. Customer service was exceptional. They always kept me posted about the progress of the replacement pair. I highly recommend purchasing from Matildabo... Vis mer
How i wish i had come to this site before ordering! How absolutely stupid of me to fall for the fraudulent e commerce operation that advertises massive discounts, emotional brand stories, proports to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Matilda Boutique, our mission is simple: to help every Aussie feel confident and comfortable in what they wear. We offer thoughtfully designed clothing, bags, and accessories that combine timeless style with everyday ease—because looking good should feel good too. Founded by Matilda and Emily, a mother-daughter duo inspired by the beauty of nature and the rhythm of Australian life, we believe fashion should be personal, not pretentious. Our collections reflect relaxed elegance, designed for real people with full lives. Whether you’re heading into town or enjoying a quiet moment at home, we want our pieces to move with you, not against you. You’re at the heart of everything we do. From first click to delivery, we’re committed to making your experience smooth, enjoyable, and trustworthy. Every question is answered with care, and every order is handled with pride—because you deserve nothing less. More than customers, we hope you’ll become part of our story. A community of everyday ambassadors who believe in feeling good, looking great, and shopping local. Welcome to Matilda Boutique—where you belong.
Kontaktopplysninger
Nederland
- matildaboutique.com
1,9
Under middels
27 anmeldelser
Har svart på 21 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was most disappointed with the quality of the product
I was most disappointed with the quality of the handbag I received. The straps are only one thin piece of fabric/faux leather, looks cheap and nasty. Unfortunately this first experience was not a good one. I will be taking it straight to the local Vinnies store, so that's over $70 down the drain. Sad.
4. juni 2025
Anmeldelse skrevet uten oppfordring
An absolute scam!!
An absolute scam!!! Product is not what you see in photos, it's a terrible copy of it, very disappointed!! I can't believe i made this mistake, it's shipped from China, doesn't even look like the photos. It's so bad, the boots zip is even off the centre!! Do not buy from this website!!
3. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Matildaboutique
We’re truly sorry to hear that you’re disappointed with your order. This is absolutely not the experience we want our customers to have. Please reach out to us at info@matildaboutique.com with your order number and photos of the item you received. We’d like to investigate this further and find a suitable solution for you.
I received this cheaply made bag…
I received this cheaply made bag recently. It certainly was not worth the money paid. It's small, tacky and it smells!! I threw it in the bin! Sorry for this review but I was so disappointed, I had to share the truth.
Have a nice day/evening.
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Matildaboutique
Hi Julie,
Thank you for sharing your feedback. We're genuinely sorry to hear that the bag didn’t meet your expectations — that’s never the experience we want for our customers.
We’ve tried to locate your order in our system, but unfortunately, we couldn’t find a match under your name. Could it be that this order was placed with another store? If you believe it was indeed with us, we’d love to help make things right.
Please feel free to reach out to us directly at info@matildaboutique.com with any details you may have — such as your order number or email address used at checkout. Our team is here to assist you.
Wishing you a pleasant day or evening,
Matilda
Very good indeed
The jacket was of nice quality, well made, shipped good. Overall very impressed. Sorry to hear you guys are closing down.
12. mai 2025
Svar fra Matildaboutique
Hi Ash,
Thanks for your kind review — we’re really glad to hear you’re happy with the quality and fit of the jacket.
It’s bittersweet to be wrapping things up, but messages like yours make it all the more meaningful. Thanks again for your support.
Best regards,
Matilda and Jack
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