I am a regular and happy client. Good value for money and generally good experience on deliveries, etc. When something goes wrong (e.g. delayed delivery, etc.) things get a bit tricky as the B2C cust... Vis mer
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Always sending out of date products, never follow through on promises of refunds and never an apology from them, found a much better Italian supplier now, customer lost
I've used marcoalimentari twice now, and in both occasions I've been very happy with the service, hence the full 5*. First delivery part of the order was damaged in transit, however, they issued a ref... Vis mer
I ordered 1100 PG tips tea bags. When arrived I’ve counted them, 20 tea bags missing. I have contacted them phone number given, they told me write an email. I did and waiting 2 weeks there is no re... Vis mer
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I've used marcoalimentari twice now
I've used marcoalimentari twice now, and in both occasions I've been very happy with the service, hence the full 5*. First delivery part of the order was damaged in transit, however, they issued a refund straight away and also issued a small voucher as a gesture despite nothing was asked. Products are fresh and delivered next day with a notification of the delivery time early in the morning. Products are fairly priced considering are imports. Delivery guy also very cheery, which is a bonus. Only bit is their web site, which is a bit slow, especially when checking out. After trying several online deli shops for a number of years, this one is so far the best. I hope it stays like this!
Fantastic service
Fantastic service. The price beat competitors undoubtedly. The quality of their products superb. Very good delivery charge price and such quick delivery in itself. I definitely will be ordering more in the future. Especially that they supply my favourite type of Gorgonzola
Stellar quality at a fair price
I have been making fairly big orders about every 6 months to stock up with essential for an Italian living abroad, such as guanciale and cheese - you can't easily find some of these products, not even at Waitrose or Ocado.
The quality is stellar at a very reasonable price, deli shops appear expensive and often they are, but if you buy some of the products in bulk you might end up saving a little even, but anyway it's the quality that matters to me.
I have been in the UK for over a decade now so I tried most if not all the major online Italian "delicatessen" shops and I think this is the best one, so I've settled with them for the last couple years.
Every time an order arrives from Marco is like Christmas in my house!
Just what everyone needs.
Been a customer for years and can not praise them more. One time they sent one the items that was the wrong one. Gave them a call and they offered to send me the right item straight away. I told them to send it with the next order so not to waste the journey and guess what...
In the next order was there and I forgot all about it.
Thank You.
Marcoalimentari sells products said to…
Marcoalimentari sells products said to be 1kg but half the weight when drained from oil.
Also, have you ever tried to review a product on their website? Might work with a good one but good luck with a bad one!
Good choice
Good choice, average prices but very poor customer care.
Super Italian deli option for London
Super Italian deli option for London. Competitively priced and next day delivery with accurate time windows provided. This will be a regular.
Disappointing sadly
Disappointing sadly, can't recommend.
Excellent all round
Ordered various Italian Christmas goodies-order process was easy-order progress was accurate and
delivery time exactly as promised.Driver called to check if one small alternative item was OK-
Have used them before and would definitely use again
Great service arrived promptly
I was really impressed by their…
I was really impressed by their service. Easy to navigate website, quick way to pay. We got the goods on time, packed with care in perfect conditions (Easter eggs!). Excellent quality. And last but not least, their driver was so jolly and polite. Well done. I shall certainly use them again.
Misleading prices - you have to include VAT
Misleading prices as they do not include VAT, most likely a trick to get more chances to be on Google search results with a cheaper price. However prices are without VAT. More misleading the fact that some products says clearly that VAT is not included but other products (a lot!) do not say this so a customer thinks that is the full final price. I bought things that I thought were cheaper but at the end weren't! Lesson learned!
I am very happy with the service and…
I am very happy with the service and the price and the quality of the goods. Thank you very much. :-))))
Fantastic delivery driver
Superb service. My order delivered by their dedicated driver who was as cheerful as I have ever heard a delivery driver.
Perfect, intime and good price
Don't bother
Waited 1 week for scheduled delivery, stayed in all day but nobody showed up. When phoning them I was told possibly next day, but "customer service" didn't bother getting back to confirm. Cancelled order and got refund. Would not use again ever.
Fast and cheap
Best price I've ever seen on San Pellegrino, and delivered next day by DPD.
Fantastic produce
Fantastic produce, great prices, easy ordering and delivered on time. What more can you want?
Great selection, price and delivery
We use this website for mostly bottled water and Italian goodies - and are impressed by the range of items and the value. Delivery is free for over £125 - and next day (if ordered before 3.30 - you get a tracking code so you can see when they will arrive). The drivers have always been friendly, helpful and really nice. Happy to recommend (and hope they keep up deliveries to 'non-trade' customers).
Reliable products and competitive…
Reliable products and competitive prices. Will order from them again.
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