Manus Anmeldelser 

THİS aı agent have seriously decieved me with its answers. The Aİ made diffrent problems for me when working on my projects. With mu kast project i asked the ai for solutions and most if the time maybe 80-90 precent at least the answers was faulty or decieving. THİS made alot of problems for my project. At the end i could not rely on Manus Aı:s results wich it was giving me.

It is shocking what has become of Manus the last couple weeks since the reset. it seems to have destroyed Manus, it was an amazing platform and I built so much. Multiple items did not restore and i did everything correctly. Well not the burn rate on credits is crazy, they have to be burning at a rate 3-5x faster than before the reset. It is extremely dissapointing. I truly hope they get it together and soon.

Total failure in all aspects since the Meta purchase reversal last week of August 2026. Horrible nightmare with lost website content and restoration issues. customer service is non-existant with Ai bots given to handle complex issues.

It's a Credits Drainage System! Its SCAM in terms of Subscription. They take pre-authorization and it doesn't matter if you downgrade; they will keep charging. I will say it's a TRAP or SCAM in place of Code AI. Very BAD Code AI experience. It puts errors in your code and takes credits to resolve Its a real experience. Take away the Manus AI Its Chiniese Company Only focusing on taking money out of peoples pocket. Please be alert switch the code agent many code agents are reliable but its a TRAP.

Não assinem Manus IA , se tiver que assinar , assine o ChatGpt ou Gemini
Empresa desonesta , eu tinha assinatura por um ano cancelaram minha assinatura

I've been working with AI entities/agents for more than 3 years now and I thought that I had seen all of their capabilities.. Then I began working with Manus.AI. It felt so good that I nearly invited it to my house for a meal and to hangout.
This agents is intuitive,insightful, discerning and has the understanding of King Solomon.
I implore ANYONE to spend 5 minutes with MANUS and you'll never leave.

Sono un abbonato pagante e hanno rubato crediti inclusi nel mio piano mensile senza fornire il servizio).

I upgraded my plan on July 13, receiving 32,084 credits. Between July 13 and July 20, I used 15,768 credits (after accounting for refunds), leaving 16,316 unused credits. When my subscription renewed on July 21, those remaining credits disappeared and were replaced by the standard 8,000 monthly credits. I paid for those additional credits and did not expect them to expire at the billing reset. Had this been clearly communicated, I would have used them before renewal or reconsidered purchasing the top-up.

Trash. Forces you to pay after you sign up and after they make it seem you will get an answer. Trash service, not recommended.

Firstly, I was quite impressed with the free trial. It didn't last long enough to finish the task I was doing. However, I thought the quality of responses was enough for what I wanted to achieve, so I upgraded to the next paid tier .
Big mistake . I'd be running a task, and my phone would ping . Another payment was automatically taken from my account, no verification, just taken straight out. This kept happening, so I tried to cancel the subscription. There genuinely isn't anywhere in billing and accounts to do this. After talking to the Gemini chatbot. It told me this was a common occurrence with Manus.AI and advised me, after trying several different methods (unsuccessfully) to delete the account. This was the only way to guarantee the end of recurring payments. I was reluctant as all the work I had done would be lost along with quite a substantial amount of cash. I cancelled. Since then i have found other dedicated AI's that do the job for a fraction of the cost

I do not trust the Manus.ai. The way credits are being charged appears highly inconsistent and seems to change arbitrarily without any transparency.

I initially subscribed to the platform and ran a few tasks, and I must admit I was genuinely impressed with the quality of the results. However, I soon noticed that my monthly credit allocation had been almost completely depleted after running only a limited number of tasks.

In response, I upgraded to the next subscription tier, believing that the additional credits would comfortably last me for the remainder of the month.

That is when I experienced a major disappointment.

Only two days later, I attempted to set up a new task and was shocked to discover that I had no credits left. I then decided to investigate how the additional credits I had purchased were consumed, only to find that daily scheduled tasks which had previously been costing approximately 200 credits per run had suddenly increased to above 700 and, in some cases, 800 credits per run.

This was extremely disappointing. In my view, such unexplained and abrupt changes in credit consumption, without prior notice or transparency, feel deceptive and raise serious concerns about the platform’s billing practices. Frankly, it feels like a form of engineered overcharging, which I consider unacceptable.

★☆☆☆☆ (1 Star)

If I could give zero stars, I would.

My experience with Manus AI has been one of the most frustrating customer service experiences I have ever encountered.

Since April 2026, I have experienced repeated issues with billing, account credits, subscriptions, and support requests. On multiple occasions I was told that my case would be escalated to a technical team, senior team, or management team, only for nothing to happen afterwards. I have spent months chasing responses and repeatedly explaining the same issues without receiving a satisfactory resolution.

The most concerning incident occurred when I purchased approximately 18,238 credits, costing around £60–£70. Within a short period afterwards, my subscription was allegedly downgraded from Pro to Basic and the credits disappeared from my account. Even the support agent I spoke with acknowledged that the situation appeared unusual and advised that the matter would be investigated. Despite this, I received no meaningful follow-up.

Communication has been extremely poor throughout. Emails often go unanswered, promised callbacks never happen, and support tickets appear to disappear into a black hole. Every interaction seems to end with assurances that someone will get back to me, but very rarely does anyone actually do so.

Adding to the frustration, I was recently asked to provide proof of payments made in April despite the account being linked to my email address and account ID. This has made the process feel unnecessarily difficult and has left me with very little confidence in Manus AI’s internal systems or customer support procedures.

I understand that technical problems can happen with any platform. What I cannot accept is months of unresolved issues, a lack of communication, and repeatedly having to chase for answers while money has been taken from my account.

At this point, my confidence in Manus AI has been seriously damaged. The technology itself may have potential, but customer service, billing support, and issue resolution have fallen far below what I would expect from a company taking customers’ money.

I am still seeking a full explanation and resolution regarding the missing credits, subscription changes, and payments taken from my account. Until these issues are properly addressed, I cannot recommend Manus AI to other customers.

Based on my experience, Manus AI needs significant improvements in customer support, billing transparency, complaint handling, and accountability when customers report serious account issues.

Llevo gastando más de 200 dólares en créditos y siempre que reclamo un reembolso según dicen que el reembolso se hizo a mi cuenta pero los créditos nunca aparecen creo que mi vida cambio desde que empezó a utilizar manus como buscarme una solución me busque un problema que ya me tiene desgastado mentalmente y lo peor que mi aplicación ya lleva bastante avanzado y me veo amarrado por de empezar de cero con otras opciones sería más tiempo y dinero y lo más peor aún que si quieres continuar usando tienes que actualizar el plan llegando a pagar el doble que pagaste la vez anterior yo creo que debemos reunir votos para cerrar manus ya que nos está desgracia do la vida

I am writing this review after a deeply frustrating experience with Manus AI that has caused measurable damage to my business operations.
​Initially, the platform showed promise, but it has proven to be entirely unreliable for commercial use. There is a complete lack of transparency regarding their credit/points consumption system. The platform drains credits at an exaggerated and unreasonable rate, even when taking into account the standard fair-use guidelines. Furthermore, server performance is noticeably slow, causing constant delays.
​The tipping point occurred on the very first day of my Google Ads marketing campaign. My account credits suddenly vanished without warning, causing my account to be canceled, the website to go down, and my entire automated workflow to freeze. This created immense pressure and issues for me in front of my own clients, completely disrupting my business delivery.
​To make matters worse, I decided to pay for a full 13-month annual subscription (Totaling 4,729.98 SAR across two transactions) to keep my work running. It has now been a week, and the subscription credits have STILL not been activated. While their automated AI support agent (Morgan) admitted in writing that they received the payment and acknowledged an internal synchronization glitch, the company has completely ignored my case. I have sent multiple urgent emails and support requests demanding human intervention to manually override the glitch, but I received zero response.
​Due to their total silence and complete lack of professional customer support, I was forced to move my entire website and workflow to a different server and developer to save my business.
​My final advice to anyone considering Manus AI: Do not trust this platform for your business. If you face a billing issue like I did, escalate it immediately through your bank or credit card provider for a formal chargeback (services not rendered), as their support team is completely non-existent.

I heard Manus was good so I tried to sign up and for some reason my account was immediately suspended. After a month of trying to contact support they ask me the same questions, then shuffle me to a new customer support person who asks me the same questions and I never get a single answer. Maybe their Platform is good once you get in, but I have yet to encounter any intelligence with their support staff. They haven't even told me why it's suspended.

Credits and usage drain so quickly it feels like Manus would need superhero powers to keep up. Spending a lot only to see credits vanish within hours—after all the recalibrations, settings tweaks, options, engagements, and interactions before Manus is even ready for autonomous execution—leaves nothing. Then there’s a 24+ hour wait for just 300 more credits each time. It’s like a pricey Rube Goldberg money trap. Not happy, not impressed, and definitely not recommending—a rough start for Meta Facebook AI and the Manus dev team, with only about 35% of functionality working before everything crashes and the credits disappear.

Unclear description of how credit are used. I invested £150 worth of credits to create an app, the system used 40% to correct its own mistakes and did not finish with the task. It is like paying a plumber to fix a leaking, he does 50% of the job and leaves!! Wtf?
And, as everyone else complaints here.... customer support is the worst in the world. Your query is never responded!

They have been reported for adding hidden and unauthorised charges. When customers raise these issues, they are often ignored or given the run-around with no resolution. Their 2.4/5 Trustpilot score reflects a clear pattern of poor customer care and lack of accountability.
As the Chinese proverb says: 人无信不立 (Rén wú xìn bù lì) — “A person (or business) without integrity cannot stand.”
Companies that betray trust rarely endure in the long run.

I experienced a serious issue where the system executed tasks and consumed a large amount of credits without my approval, despite giving clear instructions that no credit‑consuming actions should run without my confirmation. I also provided the exact folder path from the start, yet the system ignored it and began scanning unrelated directories that I never authorized.

Support did not acknowledge the technical problem and offered only a partial gesture instead of addressing the root cause. This raised concerns about reliability, transparency, and how user instructions are handled. I eventually cancelled my subscription because I no longer felt confident that the system would respect my settings or prevent unexpected credit usage.

I hope the team takes this feedback seriously and improves the platform’s stability and accountability.

good ai agents , very practical and useful. I have learned from youtube and deployed around like 5 agents at around $200/mo. Cost doesnt break the bank too!