Like Many others, they signed me up for a prescription for £129.74p that I did not ask for or want. Looking at my bank statement it happened late at night and I would have been asleep. I phoned up the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a manual on their special offer and thought nothing of it, but when no manual dowload link materialised, I tried looking on my account on their website and found that when I re-entered the... Vis mer
This is a scam site. I ordered a manual online for 0.95 Euro on my credit card. Imagine my surprise when I found that, in addition to 0.95 Euro, they had taken and unauthorised and fraudulent charge... Vis mer
Meine Bewertung v. 19.02.2026 muss ich dahingehend korrigieren, dass es sich im Text um einen Tippfehler in der Sternenvergabe handelt!! „Ich hätte lieber 0 Sterne oder minus 5 Sterne vergeben“, mü... Vis mer
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Scammers
Same exeperience as others below...scammers don't touch. Thanks to Revolut for intervening and stopping the second payment.
Fraudulent business
Fraudulent business. If you buy one item they set up a debit and extract money from your account. 5 stars to Barclays for warning me.
Do not use these scammers!!!
It seems that this company have big issues, i have reported them to my bank for fraud, they took 0.95 Euros for a manual that they didn't/couldn't supply then charged me a further 69.95 euros 5 days later, I am still awaiting a refund!!! Their customer services are attrocious, do not touch them with a barge pole!!
Absolute Abzocke
Absolute Abzocke, habe kein Abo abgeschlossen und trotzdem eine Rechnung erhalten, aber die gewünschte Anleitung nicht. Finger weg.
Like everyone else here I was scammed…
Like everyone else here I was scammed by this company. I paid 80p to download a washing machine manual. Two months later they took £58.50 from my account without authorisation. They did not send me an email or make clear any terms and conditions about this. U.K. trading standards need to stop this company trading. They are fraudulent.
Abzocke
Abzocke. Ich bin nie ein Abo eingegangen doch irgendwie haben die es geschafft mir den Betrag for ein Jahresabonnement abzubuchen. Finger weg, das sind unlautere Geschäftsleute. Das Manual, das ich gebraucht hätte, habe ich niemals bekommen.
A disgraceful scam
My experience is the same as most others, your commitment to repeat subscription payments is well hidden so that you place an order for an emailed copy manual at a reasonable price only to be charged a totally different sum but also repeat payments.
Following my complaint this firm has cancelled my alleged subscription and offered full refund, waiting for it now.
It seems that I have been duped in…
It seems that I have been duped in exactly the same way, and for the same amount, as the other customer who left this review.
"Online the price for this washing machine manual was shown as £1. I could not believe it that I have been billed £59-10 with no invoice or reason for such a massive amount for this manual!!!!! I will never, never use them again…."
Nor will I, and neither should you.
It’s a con
It’s a con, I paid what I thought was 6 Euros, but when my Credit card statement came through they took 69.95 Euros! Not impressed at all
Abbuchung von meinem Konto nicht…
Abbuchung von meinem Konto nicht autorisiert
Complete scam - DO NOT USE THIS WEBSIe
Charged £00.80 for a manual.
later this company took £59.29 from my account without consent.
ABSOLTE SCAM - DO NOT USE
THIS IS A CON
THIS IS A CON . DON'T SUBSCRIBE. IT NOT JUST THE 80p YOU SPEND. THEY TAKE £60 AFTER EVERY TIME.
BIG “SUBSCRIPTION” SCAM
Guys, they will take this payment every 2 months, claiming you signed up for
a subscription, I like most had an instruction “email attachment “ manual supplied for around 80p, noticed this morning they processed a payment for £51.90, I missed a previous payment in July for £60.10 Called them this morning on the UK number, it points to a German phone number who asked me to send an email with my issue when I spoke with them, working with my bank to try and recover my losses and pay nothing further
This is a scam site takes money gives nothing back
This is a scam! Ordered a manual five days ago still not received. Do not use you will not get anything for your money.
A SCAM SITE
Online the price for this washing machine manual was shown as £1. I could not believe it that I have been billed £59-10 with no invoice or reason for such a massive amount for this manual!!!!! I will never, never use them again….
I would leave zero but let this be a…
I would leave zero but let this be a lesson to other newbies. £0.80 is a super price for a manual that I needed really urgently and we all must agree but like me you will get quite a shock when a week later you are charged £59.10 I have now had to go to the bank to block them taking any more money from me and request a refund by email for a subscription I did not know I had taken out.So please people think very carefully before pressing that buy button
Fantastic service
Fantastic service.
Very professional customer service. Helpful and polite.
Received my manual download quickly, was able to print it easily. Would use again
Excellent service.
Excellent service after a little hiccup finding my requested manual the company found the correct one. I would recommend this company.
Manuel arrived within 48 hours
Manuel arrived within 48 hours. Useful if the delay in getting manuals was spelt out on earlier screens
Correct Skoda Fabia car but wrong era
Hi,
Requested an up-to-date 2024 manual but received a very old one. I guess this service is valuable for out of print documents but not recent ones which may not be available except on the web if you have access and it’s not restricted.
Regards,
P W
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








