Mansuristore Anmeldelser 29

Product not as advertised on the website. Different shape and image on the tag. Tag is not working as it should. Currently in communication with mansuri (Emily) and when informed of the above issue a request was made for a video of the product. I sent several images of the product I received and have now received an email (Emily again) informing me that the images are being inspected by the team. I don’t think Mansuri appreciate or are listening RE issues that I have raised ie product appears faulty and product is not as described. In line with the Consumer Rights Act I have requested a full refund. Wish I had seen the multiple negative reviews about this company before I purchased as it is the same problem over and over again: faulty item and not as described - then the request for video and communication RE inspection. I will be reporting to Trading Standards if a satisfactory resolution not reached, but an expensive lesson learned!

How I wish I’d read the reviews here rather than the glowing (obviously bogus) reviews on the mansuristore site. As others have said, you receive a cheap non-branded airtag without GPS capability for (in my case) £29. Took ages to arrive too - obviously shipped from elsewhere. No response to request for refund, Will be reporting to Trading Standards (via Citizens’ Advice).

1 star is generous. I was sent the wrong item, or what i received was definitely not what was advertised. Sent a video for a return as requested but I haven't received a response. Sent at least 5 chasers for a response. Nothing back. I think this is a scam unfortunately

I ordered my tracker. Had not been delivered and the tracking number on their website says not found. Scam stay clear.

This is not a tracker as advertised. I can't find the app to link to and a complete waste of money.

Dont buy this tracker because its not gps .its simple traker.i dont use this traker.open box read instructions and want return.send photos that traker is not been used but they not send any infkrmation how i can return the item.dont trust this company becauae they are liars you cant return item back .

If I could give no points, I would. GPS tracker turned out to be airbags. Delivered in plastic package. Impossible to get tracking software downloaded.
Contacted customer services, who responded asking for photographs, sent them. Heard nothing since.
AVOID THIS COMPANY AT ALL COSTS.

sent the wrong product after 3 weeks and have tried to get in contact with mansuri and i am being completly ignored! do not buy anything from them.

There are many poor reviews on here all saying the same thing - avoid this company as it is a scam as I discovered. I ordered three cat trackers but a week later three key ring “antilost devices” arrived with a range of 25 metres. Cats tend to wander a bit further. It’s clear this is a scam company and their advertising is deliberately misleading l. I paid by credit card so I am requesting a refund. I doubt Mansuri will send a returns label as they think they have £60 from me for three devices costing a few pence. Don’t buy from this company but if you make the mistake and read these reviews after purchase like me, I hope you paid by credit card.

Ordered. Want to return but believe me the contact is unbelievable. Had one email with instructions to video of the delivered item... SILENT SINCE. PLEASE DON'T BUY ANYTHING FROM THIS SITE. IT'S A SCAM!!!

I ordered two mansuri cat trackers. I didn’t receive a confirmation email of delivery but money was taken immediately. I sent a number of queries but did not receive any reply. Eventually i received what appeared to be two luggage tags not what I ordered. No receipts or invoice. Despite requesting a returns label and a refund several times, I have still not heard anything from this online company.
I believe that there is some kind of scam going on as a legitimate company would have a way of getting in contact especially if a mistake has been made and the wrong item delivered. Their phone number does not work and their contact details do not reply. Very very disappointed and I don’t think I will get my money back.

Placed my order w Mansuri.com on May 8th and after eleven days I have no items, they are a scam company as I now realise by checking out reviews, ugh
I hope that this will stop others from wasting their money and time, looking to keep their pets safe, DO NOT buy from this company, it’s a scam and they are just common thieves!!!!

The product advertised bears no resemblance to the cheap Chinese theft device you receive, so I too have fallen for this scam and no doubt lost money. Only criminals would sell something they claim will help you track vulnerable people, but which does nothing of the sort. Will Emily Buring come good with a refund?

SCAM do NOT use ‼️

The website reviews and information are all fake and false advertisement. ‼️

Paid £45 for 2 GPS trackers for my dogs. Both came 3 weeks late. They can barely track from my outside garden before they disconnect for good. They are cheaply produced rubbish. Don’t come in the same packaging or description advertised. Honestly how can this company even be running? Now comes the hard part of getting my entitled free refund, and after reading these REAL reviews on this website wish me luck getting my hard earned money back from these scammers🤞

This is a scam company which has been reported to the National Cyber security Centre.
I placed an order but did not receive email confirmation and still not received my order.
The telephone number is blocked and does not ring and I sent an email with no reply.

SCAM.

scam what you receive is a £2.30 from aliexpress bluetooth tracker that doesn’t work emailed for a refund with no response avoid

Massive scam. Not a god tracker that can be used from hundreds of miles away as stated.
A Bluetooth connected wireless tag that doesn't even work to the end of my garden.
Absolute rubbish.

Not even worth 1 star. Like others GPS elderly person tracker was nothing of the sort - a useless Bluetooth keyfinder - this company should be out of business for scamming people who have real concerns for keeping elderly relatives safe - my partner went missing recently requiring a massive police search - I bought this in good faith - they should be utterly ashamed of themselves

Received 3 ‘GPS’ trackers but they don’t seem to be what has been plastered across their website. All disconnect as soon as you leave the house so absolutely useless, tiny rubbish instructions and don’t seem to be GPS at all. Now struggling to get a reply from them. Might be a huge case of false advertising. Let’s hope i can get a refund without an issue..

SHOCKING no trackers arrived Emily keeps you waiting with false information Avoid scammers ..