Manlykicks Anmeldelser 521

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Thank you for your feedback.

We’re very sorry to hear that the glasses did not meet your expectations after the wait. We understand how disappointing that must be, especially after purchasing multiple pairs.

We would appreciate the opportunity to review your order and better understand what went wrong. Please reply directly to your Trustpilot review with your order number.

Kindly also check your spam or junk folder, as our responses may sometimes be filtered there.

We value your feedback and hope to have the chance to address this for you.

Best regards,
Manlykicks Customer Support Team

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For 3 dager siden

Please reconfirm whether your first order was ordered through manlykicks.com. You can check with your credit card service provider.

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We’re sorry to hear that you haven’t received any updates regarding your order and understand why this would be concerning.

We would like to look into your order status and see what may have caused the delay. Please reply directly to your Trustpilot review with your order number, and our team will proactively contact you via the email address used at checkout to provide an update and assist you further.

If you have contacted us previously and did not receive a response, kindly also check your spam or junk folder, as our replies can sometimes be filtered there.

We appreciate your patience and the opportunity to resolve this for you.

Best regards,
Manlykicks Customer Support Team

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For 3 dager siden

Hello, Harold Wilkes,
Your order has been resolved. Please check your email; we have contacted you again.

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For 3 dager siden

We’re sorry to hear that you have not received your order and understand your concern.

To help us locate your order and investigate what may have happened during shipping, please reply directly to this Trustpilot review with your order number. Once we receive it, our team will proactively reach out to you via the email address used at checkout to review the situation and assist you further.

If you previously contacted us but did not receive a reply, please also check your spam or junk folder, as our responses can occasionally be filtered there.

We appreciate the opportunity to look into this for you and help resolve the issue.

Best regards,
Manlykicks Customer Support Team

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9. apr. 2026

We are truly sorry to hear that your glasses arrived scratched and that you found our initial return solution unsatisfactory. At Manlykicks, we strive to provide quality products and a smooth service experience, and we clearly fell short in this instance.

We understand that paying high international shipping fees to return an item is not a practical solution. We want to assure you that we make it a priority to respond to every customer email. If you haven't seen a follow-up from us regarding your refund request, it is very likely that our messages were filtered into your spam or junk folder. Please kindly check those folders, as we want to resolve this for you immediately.

We are committed to making this right without causing you further expense. Could you please reply to this comment with your Order Number? Once we have it, our team will prioritize your case and reach out via email within 24-48 hours to offer a much better solution.

Thank you for your patience and for giving us the chance to fix this.

Best regards,

The Manlykicks Team

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9. apr. 2026

Dear Customer,

We are deeply sorry for the frustrating and prolonged experience you had with your order. Reading your feedback, it is clear that we failed you in multiple ways—from the shipping delays and slow response times to the lack of coordination regarding your refund request. This is absolutely not the standard of service we strive for at Manlykicks.

We want to assure you that we make it a priority to respond to every single customer email. If our previous messages regarding your refund or tracking didn't seem to address your concerns, or if you felt our responses were missing, it is very likely that our emails were filtered into your spam or junk folder. Please kindly check those folders, as we want to ensure our communication is reaching you.

It is particularly regrettable that you were asked for information you had already provided. We understand how exhausting it is to repeat yourself. We would like to make this right immediately, even though you have expressed a desire to give up on the situation.

Could you please reply to this comment with your Order Number? Once we have it, our senior management team will personally review your entire email thread and reach out via email within 24-48 hours to process a full refund for you, without requiring any further repetitive explanations.

Best regards,

The Manlykicks Team

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7. apr. 2026

Dear Customer,

We are truly sorry to hear that you haven't received your glasses and for the frustration caused by the "Unsuccessful Delivery" notification. At Manlykicks, we are a legitimate business, and we sincerely apologize for this breakdown in the shipping process.

Logistics issues like "Wrong Address" or "Delivery Failed" can sometimes occur during the hand-off between international and local carriers, even with a verified business address. We want to assure you that we do not consider this case closed until your glasses are in your hands.

We make it a priority to respond to every single customer email. If you haven't seen a reply from us regarding this delivery issue, please kindly check your spam or junk folder, as our tracking updates and support messages can sometimes be filtered there.

We want to resolve this for you immediately. Could you please reply to this comment with your Order Number? Once we have it, we will:

Contact the shipping carrier to verify the exact reason for the failed delivery and attempt a re-delivery if possible.

Offer a full replacement or a full refund if the package cannot be recovered, ensuring you are not left without your order.

Thank you for your patience while we work to get this sorted out for you.

Best regards,

The Manlykicks Team

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7. apr. 2026

Dear Customer,

We are deeply sorry and frankly embarrassed to hear about the experience you’ve had with your order. Sending a -1.00 prescription instead of the +1.00 readers you ordered is a serious error.

We want to sincerely apologize for this unprofessional handling of your case. At Manlykicks, we stand behind our products, and when we make a mistake of this magnitude, we are committed to fixing it at no cost to you.

We make it a priority to respond to every customer email. If our follow-up messages haven't reached you, please kindly check your spam or junk folder, as we would never intentionally ignore a request for a rightful refund or exchange.

We want to resolve this for you immediately. Could you please reply to this comment with your Order Number? Once we have it, our senior management will personally handle your case.

Thank you for your patience while we work to correct this mistake and regain your trust.

Best regards,

The Manlykicks Team

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7. apr. 2026

Dear Customer,

We are truly sorry for the extended delay you’ve experienced with your order. We understand that waiting over a month and a half after being charged is incredibly frustrating, and we sincerely apologize for the lack of delivery.

We want to assure you that Manlykicks is a legitimate business and we make it a priority to respond to every single customer email. If you have reached out and haven't heard back, please kindly check your spam or junk folder, as our shipping updates and support replies can sometimes be filtered there.

We are committed to resolving this for you immediately. Could you please reply to this comment with your Order Number? Once we have it, our team will:

Provide a real-time tracking update to see where your package is currently located.

Offer a full replacement or a full refund if the package is deemed lost or significantly delayed beyond our standard delivery window.

Thank you for your patience, and we look forward to getting this sorted out for you right away.

Best regards,

The Manlykicks Team

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30. mars 2026

Dear Customer,

We are truly sorry for the frustration and the poor experience you’ve had with your order. At Manlykicks, we take the optical quality of our lenses very seriously, and it is clear that we fell short of providing you with the clear vision you deserve.

We understand that a 30% refund offer is not a satisfactory solution when the glasses are unusable. We want to make this right immediately. We are fully committed to providing you with a much better resolution, such as a full replacement of the affected pairs or a full refund.

We make it a priority to respond to every customer email. If you haven't seen a timely response from us, it is very likely that our emails were filtered into your spam or junk folder. Please kindly check those folders as we would never want to leave your concerns unaddressed.

Could you please reply to this comment with your Order Number? Once we have it, our senior support team will prioritize your case and reach out via email within 24-48 hours to finalize a solution that works for you.

Thank you for your patience while we work to fix this.

Best regards,

The Manlykicks Team

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Lagt ut: 30. mars 2026

Dear Customer,

We are truly sorry for the frustration and the delay you’ve experienced with your order. At Manlykicks, we take all orders seriously and we sincerely apologize if there has been any confusion regarding your tracking information.

We want to assure you that we do not provide "fake" tracking numbers; however, international shipping from our overseas facility can sometimes experience delays in system updates while the package is in transit between carriers.

We make it a priority to respond to every single customer email. If you haven’t seen our replies, it is very likely that our emails were filtered into your spam or junk folder. Please kindly check those folders, as we would never intentionally ignore your concerns.

Could you please reply to this comment with your Order Number? Once we have it, we will:

Provide a real-time tracking update and verify the current status of your package.

Contact you via email right away to resolve any delivery issues and ensure you receive your glasses as quickly as possible.

Thank you for your patience while we work to get this sorted out for you.

Best regards,

The Manlykicks Team

Svar fra Manlykicks

30. mars 2026

Dear Customer,

Thank you for your feedback. We are glad to hear that you are satisfied with the quality of your glasses and the case, but we sincerely apologize for the unexpected issue with the shipping label and the additional postage cost. This is certainly not the professional experience we aim to provide at Manlykicks.

We want to make this right immediately. Please email us a photo of the receipt for the additional postage you paid, and we will fully refund this cost to you right away. We take full responsibility for any errors made during the shipping process.

We make it a priority to respond to every customer email, so if you haven't seen our reply, please kindly check your spam or junk folder, as our messages can sometimes be filtered there.

Could you please reply to this comment with your Order Number? This will allow us to track your case and prioritize your refund via email. Thank you for your patience and for giving us the chance to rectify this.

Best regards,

The Manlykicks Team

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30. mars 2026

Dear Customer,

Thank you for your honest feedback. We are glad to hear that you enjoyed your first pair and found our flexible frames comfortable, but we are deeply sorry that the lenses in your second pair did not meet that same standard. This is certainly not the consistency we strive for at Manlykicks.

We want to ensure you have a functional and clear-viewing pair of glasses that you can actually use. We make it a priority to respond to every customer email, so if you haven't heard back from us, it is very likely that our replies were filtered into your spam or junk folder. Please kindly check those folders, as we would never want to leave a loyal customer without support.

We are committed to making this right for you. Could you please reply to this comment with your Order Number? Once we have it, our team will prioritize your case and reach out via email to arrange a full replacement of the lenses or a solution that works for you. Thank you for your patience, and we look forward to restoring your trust in our products.

Best regards,

The Manlykicks Team

Svar fra Manlykicks

30. mars 2026

Dear Customer,

We are truly sorry to hear that you are unable to see through your new glasses and for the frustration this has caused. At Manlykicks, we take the quality of our optical lenses very seriously, and we sincerely apologize if the pair you received does not match your vision needs.

We want to assure you that we are a legitimate company and we make it a priority to respond to every single customer email. If you haven't seen a reply from us yet, it is very likely that our messages were filtered into your spam or junk folder. Please kindly take a moment to check those folders, as we would never intentionally ignore a customer’s concerns.

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30. mars 2026

Dear Customer,

Thank you for your initial openness to our brand. We are glad you liked the frames and the shipping speed, but we are deeply sorry that the lenses did not meet your expectations and that you haven't received a response to your refund request. This is certainly not the level of service we aim for at Manlykicks.

We want to assure you that we make it a priority to reply to every single customer email. If you haven't seen a response from us, it is very likely that our emails were filtered into your spam or junk folder. Please kindly check those folders, as we would never intentionally ignore a request for a return or refund.

We want to resolve this for you immediately and avoid the need for a bank dispute. Could you please reply to this comment with your Order Number? Once we have it, our senior support team will prioritize your case and reach out via email within 24 hours to process your full refund or a solution that works for you. We are committed to making this right and restoring your trust in our brand.

Best regards,

The Manlykicks Team

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24. mars 2026

We are truly sorry to hear about your experience with both orders. It is disappointing to hear that your first pair broke so soon and that your second pair was not what you expected. This is certainly not the quality or service we strive for at Manlykicks.

We want to assure you that we make it a priority to reply to every single customer email. If you filed a return and haven't heard back, it is very likely that our response was filtered into your spam or junk folder. Please kindly check those folders, as we want to resolve this for you immediately.

We are committed to making this right. Could you please reply to this comment with your Order Number? Once we have it, our team will prioritize your case, review your return request, and reach out via email to arrange for a full replacement or a full refund for your unusable glasses.

Thank you for your patience while we work to fix this for you.

Best regards,

The Manlykicks Team

Svar fra Manlykicks

24. mars 2026

Dear Customer,

We sincerely apologize for the frustration and the delay you’ve experienced over the past 6 weeks. This is absolutely not the level of service or product quality we aim for at Manlykicks, and we understand why you are disappointed with our previous 30% discount offer.

We want to assure you that we prioritize every customer inquiry, and we never want you to feel ignored. If our recent emails haven't reached you, please kindly check your spam or junk folder, as our responses can sometimes be filtered there.

We are committed to making this right for you properly this time. We want to ensure you have functional glasses that you can rely on. Could you please reply to this comment with your Order Number? Once we have it, our senior management team will personally review your case and the previous invoices you provided. We will reach out via email within 24-48 hours with a significantly better solution than the 30% discount, such as a full replacement of the broken pairs or a more substantial refund. Thank you for your patience while we work to regain your trust.

Best regards,

The Manlykicks Team