Mammoth sent an email after 5pm the day before scheduled delivery stating they could not source the equipment, and asking if I wanted a refund. I responded saying would take the refund, which they th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Do not use this company. I hire and paid for a portable aircon unit 2 weeks before required date. 2 days before scheduled delivery I received a short note to say that they would not be providing it... Vis mer
Selskapet har svart
CRIMINAL!! What you see online is not what you get. They take your money and then send out a tender for anyone who wants to turn up at your house and deliver what they want even if it is nothing lik... Vis mer
Selskapet har svart
Despite sending confirmation of delivery, less than 24hours before the delivery was cancelled. It is near impossible to talk to a team member via the telephone lines once you actually find a number th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Mammoth Hire
Skrevet av virksomheten
With FREE national delivery and over 2,000 collection points, Mammoth Hire offers DIY and Trade customers a great value same-day tool hire service.
Our tool hire range has over 2,000,000 products ranging from floor sanders and ladders to mini diggers and scissor lifts.
Book & Pay Online: Visa, Mastercard, Apple Pay, Google Pay or PayPal.
Kontaktopplysninger
Mammoth Hire, FREE National Delivery, Over 2,000 Collection Points, Storbritannia
- 03330 384 944
- mammoth-hire.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 43 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
You said that you could get a tower to…
You said that you could get a tower to me that day and then at 2pm said that it would come in two days. I needed it that day, so cancelled the order and picked one up locally.
Disgusting company
Disgusting company. Kelly was useless and had no idea what she was doing . My rental never turned up and then I had to chase to find out they had got the dates wrong as well as them not having drivers . Joke of a company. Useless . Avoid like the plague
Scam avoid !!!
I can only advise people to avoid this company communicating is none existent numerous phone numbers are out of service . Mammoth are a glorified middle man that don't actually hold any stock they simply take your order and then try and find another hire company that has your item ! I was told by mammoth that my item was with a local firm when I contacted the local firm they said they had never had any dealings with mammoth and that it sounded like fraud
Not keeping to the time slot
Not keeping to the time slot, I had to get onto the provider to see where the scaffold tower was, I was told that you put it on hold because they never had a two man tower, never bothered to tell me so I had to cancel the electrician because it was for a gallery light, I ended up with a one man tower not a two man which I paid for. Brandon hire would get a five star for me for helping me out
items could not be delivered on my specified day
Placed the order but company could not actually deliver the equipment. Waiting on a refund.
There was a issue with the order at the…
There was a issue with the order at the shop when we went to collect but it was sorted within minutes,super polite and all with a smile. Would recommend and use again ourselves.
Don't hire from this company.
I hired scaffolding. It has not arrived and there is no one to speak to about this. When I booked the equipment I was informed it was available, I paid in full and took time off work to receive and and set it up. On the day of delivery I got an email late in the morning saying it wasn't actually available so it wouldn't be delivered after all. I am still waiting for a follow up? delivery? I have no idea what is going on. I cannot call anyone, they have no contact number, I cannot cancel the order. I think it may be a scam.
Hired ladder it didn’t arrive…
Hired ladder it didn’t arrive got email to say replacement would come the next day it didn’t arrive even paid for priority delivery had to source another ladder to get contract finished on time still waiting to get payment back into my bank account for a service you didn’t provide
I was delivered a machine that didn't…
I was delivered a machine that didn't work. There is no one to speak to, so you have arranged a replacement machine for a time that doesn't suit me.
No fuss good service Also can i…
No fuss good service Also can i have another 1 tuesday
Let down on delivery day!
Order placed day before needed and I received an email the next day saying stock was low and you couldn’t fulfil the order. Complete waste of time and let me down at the last minute. Maybe your stock levels should be linked to your website so people can see if you actually have what your advertising!
order a hollow aerator for a bowling…
order a hollow aerator for a bowling green
5 oclock the day before cancelled in email telling me they sort it for the next day .Had men waiting to use it and 4.5 ton of top dressing coming the next day they didnt care
Ordered the same machine from local hire shop got it to me the same day £65 a day cheaper
Dont use this company just not reliable
Easy to book online
Easy to book online. Only hiccup was not noticing an email sent by support early on the morning of hire offering alternatives and then not being able to get through when trying to contact them to confirm my choice would be delivered. However, leaving a request for a call back and being called by a really helpful customer service advisor sorted it out for me. From then on I had no problems. The ladder was delivered by a very helpful driver and he also picked it up when finished. Very pleased.
If I could rate -100
If I could rate -100, I would. Paid order — no delivery, no refund. Zero communication, they cancelled without explanation. Avoid this company at all costs!
Terrible
Did not deliver the item when should have and unable to get hold of anyone
product didnt arrive
Avoid this company.
Cancelled on day of delivery and said I’d have to wait up to 5 days for a refund as there were “no suppliers in the area having the kit available”. I was only trying to hire a set of steps???
Do not waste your time on these guys.
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