The worst experience ever. I placed order 2 weeks ago, didn't receive anything yet. Customer service is the worst, whenever follow up with them keep sending the same message. I will never ever buy an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Placed an order on my young son’s behalf who saved up for a very long time for his first ever cologne. Never received any confirmation emails which was the first warning sign. Spoke to the customer s... Vis mer
There is no contact with this company at all, so if your parcel gets lost, they can't even find it
I ordered from them amount was AED110 not big amount but everything was delivered very fast in few days, they reply in instagram. Through the email I didn’t get any response but the product was perfec... Vis mer
it is a scam company.
it is a scam company.
I've never received my order and they refused to refun saying they are having issues with the border.
Scam. No phone number, just a chatbot. I lost my money and never got the products.
There is no contact with this company…
There is no contact with this company at all, so if your parcel gets lost, they can't even find it
Ordered with no email confirmation and…
Ordered with no email confirmation and nothing sent - feels like a scam webite
The worst experience ever
The worst experience ever. I placed order 2 weeks ago, didn't receive anything yet. Customer service is the worst, whenever follow up with them keep sending the same message. I will never ever buy anything from them again.
Do not use this App.
It's a fraudulent website
It's a fraudulent website. DO NOT BUY OR PAY anything from it.
Hice un pedido en makeup .ae y nunca me…
Hice un pedido en makeup .ae y nunca me llegó. Página desaparecida
I placed an order on makeup.ae and it never arrived. The website is gone.
Do not use. Took money, no order!
Placed an 26th Feb, few days later there website is down. Can not connect with them, tired facebook and instagram. There’s no contact us email or phone number. Do not use!!!
This is scam!!!
package came perfectly!
package came perfectly!! only issue was that it was a late… they had products i couldn’t find anywhere else
Great Customer Service
Recently purchased items for the first time from makeup. Had major issues with courier company on mis-deliveries. Viktoriia Shapovalova, a customer support specialist at makeup was exemplary in her follow up with the courier company to ensure successful delivery of product.
Received my order in Great condition
Received my order in Great condition. Original products.
Awful
Awful! My package is nowhere near to be found and no one is replying! Made an order 18th of November. They promised to deliver until 26th of November. It already passed and the order hasn’t even been sent yet!
Stay away at all costs!!!
It was all going well with this company until it came to delivery. They delivered my product to a different address and to a person that was not the intended recipient. They didn't bother to check the name or cross check the telephone number.
When I ask for my product they keep replying with the same email 'your email has been forwarded to our claims department'.
This is an absolute tragedy. Stay away at your own risk.
This is my favorite online cosmetics store. I bought from them in Ukraine and I'm glad they're in Dubai. You can order cosmetics of European brands that are not on the Emirates market.
I ordered from them amount was AED110…
I ordered from them amount was AED110 not big amount but everything was delivered very fast in few days, they reply in instagram. Through the email I didn’t get any response but the product was perfectly delivered
Late, unreliable, and blame-game service
They constantly face technical issues with their deliveries and are always late, with no clear timeline provided. Their customer service is unhelpful and takes no responsibility, simply blaming the courier company instead. Very disappointing experience—avoid ordering from them.
It was quick and I received it in 13…
It was quick and I received it in 13 days very professional and kept updating me on the package.
Their delivery is taking too long time
Their delivery is taking too long time, pathetic customer service. Avoid them
Always they have technical problems in…
Always they have technical problems in delivering items, always late late and their is no exact time for delay delivery
Smooth experience
I received my order in a timely manner (1 week), and the team was very responsive and helpful. I will be placing my future orders from makeup.ae!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








