Maison Threads Anmeldelser 249

Great product delivery was earlier than estimated

i ordered my clothes on 29th of oct, it said to be arrived on the 1st of nov, but to this day 5th nov, i get no reply from their customer service, nor any notification from royal mail. I hope u can reply to this and get better with ur service, i paid twice of the delivery price cuz it was a seperate order on the same day. That being said, i need my clothes, asap.

My story is consistent with others. Bought an item I liked, it was small and returned it with tracking. Item delivered but no refund. Not even an email to acknowledge my return and zero customer service. Will never buy from them again.

I bought a hoodie from your online store, size small but it was too big when it arrived and it came without a tag. It doesn’t look like an original hoodie from the brand, it looks fake and I paid £115 but I only received a £90 refund when it’s meant to be full refund. I sent an email about this but I got no reply and I paid for postage for it to be sent back. I ordered a Dsqured black hoodie. I don’t recommend to order from this store. I am not happy with the order I had received.

Order placed at beginning of September never received. Company did not respond to any communications.
I had to initiate a chargeback through my bank to get my money back.

Utterly disgusting. I ordered a Hugo boss shoes and returned it via Royal Mail next day service and the tracking shows they have received the return but they haven’t issued my refund. I’ve been waiting for my refund for months.
I emailed them several times but no response. The phone number provided on the website doesn’t work.

Love the sales

I have not received my order

Don't order from them. I sent 15 emails and now after 15 working days no notification that the package is shipped or anything. I still have not received the order after 3 weeks. Unresponsive and unprofessional. Will dispute it with my credit card company. Do yourself a favor and DON'T BUY from this company. It looks like they're scammers!

Paid 4.99 for delivery which took a week to arrive with absolutely no updates.
I emailed them asking for an update then an hour later the item had been dispatched.

When it arrived it was stuffed into the smallest packaging ever and upon opening it I was unsure if I'd ordered a kids item by accident.

It turns out I hadn't. They had just balled up and stuffed the t-shirt into the packaging. I pulled it out and it was completely creased. It looks second hand and like I'd bought it off the laziest person on eBay.

This company has absolutely no respect for the customer.

I received one item out of 3 items purchased - and no response or update on delivery of the other two items.
Disaster as the outfit was for my son's 10th birthday - had now to fork out more money on last-minute replacement. 2-3 weeks on still no update, I was really hopeful as a first-time buyer

Arrived in poor condition

Didn’t send me the jumper I ordered won’t reply to me on emails but can send me emails regarding discounts and new offers.. emailed at least 6 times and no response. Poor customer service!!

Absolute nightmare company to deal with, quoted 2/5 days delivery and took the money straight away. Despite emailing them several times after a week, they never once responded or give a delivery date.
Contacted Love the Sales who acted swiftly and refunded my money.

It’s a scam. I didn’t get the product and my bank had to refund me the money because they won’t respond or send any updates

Would of put 0 stars if it would let me. No communication at all. Ive sent countless messages and emails. No reply back at all. I received the item i bought they are very nice but if you want to buy something from here dont get it if your planning on sending it back. i have returned one of my items back which was £553 and not heard anything at all other than royal mail confirming it has been delivered to store. 26 days later and im still waiting for my refund to be evan accnollaged/processed by the store. Tried and tried to contact over this matter but just been totally ignored completely. Also the mobile number for the store on the website doesnt exist says number not valid. Im really not happy at all with my experience with this store at all. Should be shut down. Wouldnt recommend to anyone. Stay clear. Scammers

Placed an order, received after 2 week ( had to chase for the order).

Returned the item within three days of receiving, have not received my money back even though it’s been over three weeks.

DO NOT USE THIS WEBSITE! RAN BY SCAMMERS!!!