Nous avons commandé un tapis soit disant "fait à la main en Turquie".... bon dès le suivi de la livraison nous remarquons que celui-ci part de Chine. Ensuite on nous indique que le tapis a été livré m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black b... Vis mer
Selskapet har svart
I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com... Vis mer
Selskapet har svart
There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
World's most exciting fashion, accessories, home and beauty brands from the orient! Support local, sustainable brands by buying from Maison Orient!
Kontaktopplysninger
200 W 39th Street , 10018, New York, USA
- info@maisonorient.com
- maisonorient.com
2,6
Under middels
62 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing thank you!
15. desember 2021
Svar fra maisonorient.com
Thank you and we are so happy to hear your feedback!
Very nice I like it
9. desember 2021
Svar fra maisonorient.com
Thank you and we appreciate your positive feedback!
I love my earrings
I love my earrings. I messaged and said I needed them for a specific occasion and they messaged me told me when they shipped and when I would get them. Great customer service. The earrings came is a wonderful box. My whole experience was so easy. Im very excited to have found Maison Orient.
4. november 2021
Svar fra maisonorient.com
Thank you and we appreciate your lovely feedback!
Very nice website and items with great…
Very nice website and items with great quality but a bit pricey if it wasn't for the prices I would've given it a 5 star
20. oktober 2021
Svar fra maisonorient.com
Thank you and we are so happy to see your positive review. We carry over 130 brands and working on bringing more affordable brands for our beloved customers:) please visit us regularly for our new arrivals...
Svar fra maisonorient.com
Thank you we appreciate your lovely feedback!
Svar fra maisonorient.com
Hello,
We are sincerely sorry for the delay in delivering your package to you, we had customs issues that were beyond our control due to which the delivery was delayed. We hope you like your purchase despite the long wait and we hope to give you a much better experience the next time.
Maison Orient Team
The orders were over a month late and…
The orders were over a month late and they sent the wrong size
7. september 2021
Svar fra maisonorient.com
Dear Yara,
We are very sorry for this mix up and delay. Due to Covid and restrictions, sometimes orders that are handmade can take longer than usual which is why the shipment was extremely delayed. Despite this long wait and unpleasant first experience, we hope you enjoy your purchase and we are here to further assist you if you need anything.
Maison Orient Team
I was very satisfied with the…
I was very satisfied with the professional service provided by Maison Orient. The platform is unique and the items included in the platform are of high standard
24. august 2021
Fast
Fast , great Customer service
I had a missing stone in one of the items that I got and they replace it for me
Thank you so much
4. august 2021
Excellent service
19. juli 2021
Needing to return clothes due to wrong sizes
I bought a significant amount of clothes and communication has dropped away about returns. The returns procedure outlined on the website doesn’t match the configuration of the website.
Waiting for instructions about how to return the clothes.
9. juli 2021
Very good experience
3. juli 2021
Happy customer
I love the cool unique pieces I bought! Very well made, and at a good price. Definitely will be buying from you again!
28. juni 2021
Amazing I love you guys
21. juni 2021
Excellent customer service
Excellent customer service. Super responsive and replacement products issued without any quibble.
21. mai 2021
Its first time I order from your shop…
Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing
19. mai 2021
Excellent customer service
Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.
25. mars 2021
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