I did like the style of the shoe, but the quality and fit were a miss. They’re marketed as if they are Japanese made, they are not. The quality is that of SHEIN or TEMU. When I requested a return labe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My wife loves the product. She says the shoes are really comfy. Customer Service was superb. I have to shout out Julia Meyers for taking care of my order. I had initially ordered the wrong... Vis mer
Thank you for amazing shoes, I love 💕 it. That’s so sad that the tariff affects your business…I always try to support an independent handmade business, but same time, I couldn’t afford those shoes u... Vis mer
Selskapet har svart
The quality of the Tabi look cheap and it looks/feels like fake leather. Same for the socks. The package comes in a tightly packed plastic bag, which until now has always been a bad omen for me.... Vis mer
Har svart på 62 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Could you check where my products are
Could you check where my products are?
Number 7778 and 7780 please 🙏
Lackluster and Overpriced
I did like the style of the shoe, but the quality and fit were a miss. They’re marketed as if they are Japanese made, they are not. The quality is that of SHEIN or TEMU. When I requested a return label and a full refund, they suggested that I purchase another pair for a “discount”. It took multiple emails, a threat to file a chargeback and to report the business for them to finally refund me. I would gladly return the shoes as well. They are not priced their worth. The aesthetic is spot on.
My wife loves the product
My wife loves the product. She says the shoes are really comfy.
Customer Service was superb. I have to shout out Julia Meyers for taking care of my order.
I had initially ordered the wrong size and immediately sent an email about it. Julia responded to me saying that they will try their best to intercept the order before it gets shipped.
I got the product and the right size.
Only thing worth mentioning that could have been improved was the arrival of the product. I got an initial email i was supposed to receive on a Thursday. It arrived on the Tuesday, the following week.
I’m ordering my next one
I’m ordering my next one. My daughter loves the one I bought for her. So I’m getting one for myself
Exceptional Every time
Once more another great purchase with exceptional customer service. Thanks for making my referrals to friends that much easier!
Scam
They are cute (albeit cheap) and shipping is fast but it’s a scam.
They’re are not worth the price I
paid or the fake full price they list. I wouldn’t pay more than $30.
They’re a Chinese company, not Japanese, and the heavy discounts due to “not shipping to the U.S. any longer because of Tarrifs,” is a marketing ploy.
I’m not sure how I fell for it but oh well. They’re cute but wouldn’t purchase if I had known better.
I also don’t appreciate the way they respond to reviews saying they’re fake due to an email not matching. I feel like that kinda proves my point further and it’s icky.
The shoe is OK to wear, but definitely not a high quality product.
The quality of the Tabi look cheap and it looks/feels like fake leather. Same for the socks. The package comes in a tightly packed plastic bag, which until now has always been a bad omen for me. And the shoebox arrived quite crushed due to the shipping inside a plastic bag.
So it doesn't match the expectations you get from the website at all.
However they are comfy to wear. The fabric is soft. And the footbox is large enough (unless you want a barefoot feel, in that case it is a little narrow).
Seder and return operator is K&K GmbH in Cologne. The return adress in the contract is in Japan tho. So forget about returning the item.
All reviews are unprompted, so of course they can answer that the review is fake... However, the good reviews are unprompted as well!
This, I wanted to share photos of the shoes, but the option has been disabled.
All in all I wouldn't recommend buying the shoes. There are cheaper options for the same quality.
Selling SHEIN items for too much money
They are selling SHEIN items for “exclusive” prices. Definitely not worth the price they’re asking. If you want to return the item the cost is higher than that of the item itself, so no one will send stuff back, since you then are responsible for everything in the process as well as cost. Don’t fall for the scam! Sadly I did. Save yourselves the trouble
Wonderful I ordered a 39 it was…
Wonderful I ordered a 39 it was perfect!
I love them..
great service
I literally NEVER post reviews and I…
I literally NEVER post reviews and I had my doubts about the company after reading stuff here. But their customer support was stellar, the delivery super quick, and best of all - the shoes are FANTASTIC. super soft, look great, very comfy. And I have super wide and tall feet so it's a nightmare to find something. I went one size up and they fit perfectly even with a sock (which I also recommend getting). If you have a narrow foot I'd recommend staying true to size for sure or maybe even down.
Amazing experience and highly recommended.

Svar fra Maisonnakamoto
Thank You for Amazing Shoes!!
Thank you for amazing shoes, I love 💕 it. That’s so sad that the tariff affects your business…I always try to support an independent handmade business, but same time, I couldn’t afford those shoes until closing sale. I wish all artists’s great future and successes different way!! I may order bag and scarf as well:)

Svar fra Maisonnakamoto
fantastic shoes I cannot wait for…
fantastic shoes I cannot wait for spring so I can wear them outside

Svar fra Maisonnakamoto
CAREFUL MAY be FRAUD
CAREFUL MAY be FRAUD! Item is sent NOT TRUE TO SIZE & NOT ACCOUNTABLE FOR REFUND / RETURNS … DO NOT BUY! 37 is short to size by a size or 1.5 ; Item Cost £110 and they told me I have to pay £60 to send it back ; that it takes circa 2 months to send item back & process my refund ; they avoid any responsibility whatsoever if item not delivered/ lost . They told me “ give it to a friend and we give you 50% discount on next item !!”
Not good ! Sounds fraud to me .

Svar fra Maisonnakamoto

Svar fra Maisonnakamoto
Amazing product
Amazing product. I was pleasantly surprised to see you included socks, which was thoughtful. There was excellent communication during the shipping process. Would definitely purchase from you again.

Svar fra Maisonnakamoto
I absolutely love the tabi flats i got
I absolutely love the tabi flats i got. Super comfortable and it came in time for when I needed them. Only thing I will say is that I may have purchased the wrong size as it was slightly snug for my feet, however I would still say that they fit perfectly. I'd probably wear them without the socks and have them as summer shoes. But otherwise, I have no regrets and I would buy them again.

Svar fra Maisonnakamoto
SCAMMERS
SCAMMERS! Took them a month to send the package, so didn’t get it until today. But oh my god, it is so clearly a scam. Worst crappy product. Horrible quality. Pure plastic ugly products. DKK 1000 down the drain - but wow, scammers are getting better

Svar fra Maisonnakamoto
Sito super affidale !!!
Sito super affidale !!!
Ho ricevuto le scarpe in 2 settimane.
Scarpe e borsa bellissime.
Consiglio a tutti veramente

Svar fra Maisonnakamoto
SCAM WARNING
SCAM WARNING: no shipping. they blocked me after I exposed their scam on IG and removed my comments stating that their product does not come from Japan, but instead is dropshipped from Ottawa, Ontario. do NOT trust

Svar fra Maisonnakamoto
Dette er Trustpilot
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