Outstanding Service from MacMole.
Outstanding Service from MacMole.
I cannot recommend MacMole highly enough. When my old and frail in-laws found themselves in a very stressful situation after a recently installed UPVC door by a reputable company compromised their older iron water main running beneath the floor, MacMole came to the rescue at incredibly short notice and understood the job at hand immediately.
Having tried in vain to get help from SE water, who just didn’t understand what was required and the urgency of the situation and sent through a 120 page new supply application form, I needed to source a remedy for them as soon as I could.
The damage had caused significant water loss through leaks and a considerable amount of water damage, making it a matter of urgency for my in-laws who were now without any water supply.
Despite the circumstances, Fred at MacMole responded within just a couple of days and handled the entire job with his team with exceptional professionalism and expertise.
From the outset, it was clear that they were highly knowledgeable and experienced. They quickly assessed the problem, explained the solution in a clear and reassuring manner, and carried out the installation of a completely new water main efficiently and to an exceptionally high standard.
Their workmanship was excellent, and they took great care throughout the process.
What impressed us most was not only the speed and quality of their work, but also their reasonable pricing. Given the scale and complexity of the job involved, we felt the cost represented outstanding value for money.
This was a difficult and worrying situation for an elderly couple, but Fred and MacMole's prompt response, expertise, and professionalism turned it into a positive experience.
I would not hesitate to recommend MacMole.
A first-class service from start to finish.
Thank you Fred and the team.








