m53ford.co.uk Anmeldelser 

Came in to look at cars and was greeted by Neil morris who helped us throughout the experience . Very polite and respectful along with his colleagues especially jay ! Bought a ford puma and I couldn’t be happier . Thanks for the experience guys !! X

Neil morris, spot on salesman, made to feel welcome and got a sense of being looked after not just when buying the car but in the long term too

I have just bought a Puma from a lovely sales guy, Adam. He was extremely helpful and very professional. He delivered the car to me at my workplace too. Couldn't ask for a better service and I will definitely recommend your company to anyone!

From the moment we walked into M53 ford I was impressed with the pleasant and approachable atmosphere.
We were looking for a car and I was fed up with other dealerships who seemed cold and uninterested.
Jamie approached us, asked if he could help and was a pleasure to deal with.
He helped us find exactly the car we wanted and has been professional and helpful in arranging everything so our purchase was smooth and productive. Thank you Jamie

Excellent service again with my 3rd car from M53 Ford. A smooth transition each time with no hassle 👌
Many thanks to Jayne Brown - Sales Advisor.

After receding some bad news in regards to a specific part required for my van (ETA delivery time March 18th) the guys at Commercial Ford got me back on the road way earlier than expected. Communication was good and the van feels great. Thanks to the Commercial Team at M53 Ford Ellesmere Port 👍🏻

Fantastic service from start to finish when we purchased our Puma ST-Line. Nothing was too much for Jamie and he went above and beyond to make sure it was the right car for us. One of the best Car Salesman I have come across. I would highly recommend M53 ford to anyone and we will definitely be returning.

Efficient, friendly, respectful and helpful as usual

Would just like to thank Jamie for sorting me out with a new car under the circumstances. Nothing was an effort for Jamie and he went out of his way to ensure i was happy and had a car. Made us feel welcome and was super chatty and friendly. Amazing from start to finish. Would highly recommend M53 ford! Thankyou to all those involved. Over the moon with my new car thanks again😃

Excellent service from Jamie when purchasing my new car. Nothing was too much trouble. Went above and beyond to ensure I got the car I wanted.

Disgusting company.
No regard for customer and just out to make money.
Shoddy workmanship and unreliable.
Franchise without morals.(Ellesmere Port)
Ford head office the same

Well, where do I start? Yesterday I found myself in a very difficult, situation. I won’t go into the full details but suffice to say, the fuel gauge on my car was showing ‘red’ and on arriving at the petrol station to fill the tank, I found I was unable to do so due to a fault with the inlet to the tank. I rang my usual garage, Evans Halshaw, who were most unhelpful. They didn’t listen to my concerns and offered me an appointment well into the future. No use at all, as I was almost completely out of fuel by this time and I live in a semi-rural area, so public transport is not an option. Such a different experience at M53 Ford, where Chris and Liam at their Call Centre, listened to my concerns and told me not to worry but to just turn up at their Ellesmere Port workshop. I did as suggested this morning to be greeted by Melanie in a bright, efficient and friendly way. She asked Rory from the Workshop to take a look at my car. Again, a friendly, helpful young man. Rory and his colleagues in the Workshop fixed the car so that I could put some fuel in the tank over the next few days until a new part is fitted. Over to James now, who once again, showing a true understanding of my situation, rearranged things so that my car could be sorted before I head off to Yorkshire next week. I apologise if I have left out anyone but to a person, you were all so kind, polite, efficient and friendly. You have all gone above and beyond what is the norm. Thank you. Just one last comment. M53 Ford have gained a customer. Evans Halshaw have lost one.

I have used M53 in Birkenhead on several occasions. From start to finish I have always had first class service from Steve. He always gets the best deal he can for you. I picked up my used Kuga this week and as always treated with courtesy and politeness from all the staff. Big shout out for the service team as well. Alison and Aiden always look after you while you’re waiting for you car. Definitely 10 out of 10 for after sales service. I wouldn’t use anywhere else.

Outstanding service. Staff were incredibly polite and helpful and went above and beyond to make me feel a valued customer. Prices for MOT, service, parts and labour are reasonable for a main dealer. Staff were able to arrange a courtesy car for me at short notice and same day parts to get me back on the road as quickly as possible. Thank you so much to all of the staff at M53 Ford for your help.

Picked up our new Ford Fiesta today. Service was brilliant as always. Special thanks to Jamie Kelly for guiding us expertly through the buying (and selling of our old Fiesta) process. Have been a costumer with Ford M53 for years and can highly recommend them.
R. Fiedler

Collected my new car today Puma ST.. What a fantastic experience I had from start to finish. Lovely young man Lewis was, nothing was too much trouble. Listened to what I wanted & certainly delivered. Could not recommend them more. Well done M56 Ford!!!

Just bought my Ford Puma from M53 Ford. The service from Jayne was excellent. Such a smooth and professional service, one of the easiest purchases I have made. Thank you Jayne

Just purchased my new car. Absolutely outstanding service. Dave the salesman was brilliant. Would fully recommend. Friendly, professional, made the whole process so easy and was such a nice experience.

Shocking! Purchased a Ford puma ST line had nothing but problems with it. Continuously on the phone to Ford assistance to come a jump start it. Unsure of what the problem is. Garage no help at all. Still waiting for my internal door to be replaced. Worst experience ever been purchasing Ford car for over 18 years will never be going back to that dealership again terrible customer service.