The delivery man was most accommodating taking the parcels right to the place the items were stored. He was professional in every way. All the items ordered were correct. Highly recommend this company... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Vis mer
Selskapet har svart
Although the products are ok and are delivered quickly, thety always deliver on a day when I am not in the office, even though I have made it clear on the days when I am available. I have responded t... Vis mer
Selskapet har svart
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Kontorrekvisita
- Forhandler av skole- og utdanningsmateriell
- Forhandler av kontormøbler
- Butikk med verneklær og arbeidstøy
- Papirhandel
- Papirvaregrossist
Skrevet av virksomheten
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Kontaktopplysninger
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Storbritannia
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,1
Bra
311 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lyreco UK & Ireland
Good Afternoon Farrah,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Firstly you need to open an account
Firstly you need to open an account, the chairs and desks available on account are not the full list of chairs and desks shown without an AXA account. Restricted to quite basic chairs and dseks, and exspensive compared to market comparables available elsewhere. None the less, easy to use. Dilivery was in 2 parts, due to coming from different suppliers, and despite emails and texts advising delivery times and dates, these change as they only do deliveries on certain days of the week. I did recieve both within 1 week of order. Both in good condition and undamaged. You can buy better cheaper elsewhere but have to use the AXA account and cant buy and claim back sadly. Chaps that delivered were nice chaps, polite and proffessional.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning Robert,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
I only recieved part of the delivery…
I only recieved part of the delivery some items were missing
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Manor Park Ward,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Fast delivery
Always to help when I as for quotation.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Marieta,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order
Easy to order, regular updates on processing times, swift delivery and very kind staff.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning Jenny,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lapse in Communication
WHAT I DISLIKED: Apparently, there was an issue with stock that was never communicated to me until I contacted Lyreco for an update on our order.
WHAT I LIKED: CARLA, who helped me sort things out over the phone, was very professional and followed through on what others had failed to do. She was essential in making sure that our order was fulfilled on time, in spite of the stock issues. Thank you, Carla!
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Claudia,
Thank you for your review. We are very sorry to hear about the lapse in communication.
We're pleased to hear that Carla was able to assist and ensure your order was fulfilled on time.
We've reached out to request additional information so we can investigate this further for you.
Best regards,
The Lyreco Team
Very Poor
Very Poor. Delivery was to my house as I work from home, 10 x 400mm x 400x 400mm boxes and stationary. I never heard the door knock. When I went downstairs later in the day I opened the front door, everything was left outside in the pouring rain. My boxes were soggy and bent. I have took pictures and will be sending them. This was my first order with Lyreco. Not happy at all!
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Hi Simone,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Very fast delivery
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Happy customer
Good response and communication, quick delivery
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Patricia,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Called for product code and up to date…
Called for product code and up to date price. Staff are always quick to answer your call and happy to help you.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Tracey,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
5 years sublime service
I have been using Lyreco for 5 years and have never been disappointed with their service.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Sharron,
Thank you for your 5★ review.
It’s great to hear you have been happy with our service over the past 5 years. We truly value your loyalty, and your feedback is very much appreciated.
Best regards,
The Lyreco Team
PPE & OFFICE SUPPLIES
VERY EASY ORDERING SYSTEM & THE DELIVERY WAS QUICK, COULDN'T ASK FOR A BETTER SUPPLIER
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Simon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our ordering and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Always happy with their service!!!
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Martina,
Thank you for your 5★ review.
It’s great to hear you are always happy with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Goods not delivered and poor communication
I ordered a radiator in October and it still has not arrived in February. Lyreco said that they sourced it out to a third party and they claim to have attempted delivery but nothing was left or shown. They then told me that it was discontinued and that they would supply a new one. I am still waiting at the end of February for it.
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Loli,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Outstanding customer service
Always received outstanding customer service. Delivery times are great and all staff go out of there way to help.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Poor customer care service
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Somil,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
1) I did have an issues with Customer…
1) I did have an issues with Customer service team who could not make out the order I was trying to place .it was the usual order that we always made .when Philip Taylor was out sales rep He was wonderful .never a problem.
2) As a follow up and not been able to place my order .I asked for our area rep to phone .
He did so very efficiently
Sean came out to.view all our printers
He was extremely helpful .very pleasant
Sorted everything out .our order was delivered next day and beautiful box of chocolates
I was very impressed
Thank you
I know if I have an issue Sean is the person .
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning Helen,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Every thing delivered when needed
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Afternoon Melvyn,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Completed via business
Completed via business, worked smoothly and item was delivered quickly.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning Cameron,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Quick and simple
Ordering was simple and easy. Delivery was prompt, on time and driver was polite and friendly. Hence 5 stars.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.