The customer service was excellent, I put in the incorrect address and immediately realised and emailed them. They corrected it immediately and confirmed they did. Usually other places take forever to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love everything about Lyra. From swimwear to day wear to active wear and their hijab collections are just so fab. The fabrics are to die for. So buttery and airy esp on hot days everyday here in Sou... Vis mer
Honest review. I bought my Sofia Lyra swim suit probably now 3 years ago. Took good care of it. It was an expensive purchase. However the material started to go white and extremely thin and patchy. Co... Vis mer
Fast delivery, everything I’ve ordered was perfect. Fitting was just right quality was right and I’ve got everything on the sale so so fantastic price. I am now addicted customer. I’m not going anywhe... Vis mer
Har svart på 54 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I recently had an excellent experience…
I recently had an excellent experience with LYRA. From the initial communication to receiving the replacement package, the service was professional and attentive.
I had an issue with not receiving my original package, and LYRA responded promptly, resolving the problem by sending a new package in record time. The burkini I received is of excellent quality and fits perfectly, and I feel very comfortable wearing it.
I want to thank the customer service team for their swift and efficient assistance and for their great care in ensuring customer satisfaction. I highly recommend LYRA and look forward to purchasing more of their products in the future.
So happy with my jersey hijab
So happy with my jersey hijab! thank you so much for listening to my review. The new hijab fits so perfectly and is my fave now. Shows you truly care about your customers. I will definitely be ordering from here again.
The bamboo multiway hijab is not only…
The bamboo multiway hijab is not only good for your hair and scalp, it’s also so comfortable to wear, quick and easy to put on and it stays in place. It’s very easy and keeps my head quite cool which is good on hotter days. The quality is very good and delivery is so fast. I would highly recommend this item.
Great Customer Experience
Amazing swim wear, even better customer service! I have had their Sofia Panel swimwear set for about 2 years now, and absolutely love it. I lost the skirt recently and wanted a replacement but you can’t buy it separately on the website. So I got in touch by emailing them, and they were so helpful in finding the skirt for me from their warehouse. They even refunded me the postage and I got a free cute tote bag which I will definitely use! I really appreciate the team, especially Nadia, who responded to my request quickly and efficiently. I would highly recommend them as they go above and beyond to help their customers. I will definitely be purchasing again from them in the future.
Amazing quality and great customer service
Just received my order from LYRA and I am in love with my Sofia swimsuit! The quality and fit are even better than I expected them to be. I had a few queries regarding the material and delivery options and their customer service was amazing. I will definitely be back and I'm glad to have found my brand for swimwear going forward !!!
I bought two swimsuits in the Lyra…
I bought two swimsuits in the Lyra sale. One was fine. The second is faulty in design as there's no way one can fit their Thighs through the neck hole. That's the only way to put the swimsuit on. It's the Dana design. I have emailed Lyra both via their website and Instagram and no response.

Svar fra LYRA Modest
Thank you so much for the great quality…
Thank you so much for the great quality and great finishing. Everything is really perfect ❤️
Not accurate in sizing
I order size, I received it with label L but it looks like S, as it’s fit my daughter exactly.
5 stars because that’s what the company…
5 stars because that’s what the company deserves ! I live in France I’ve made on order on Wednesday and it arrived the next day with the express delivery ! The designs are beautiful ! Also the customer support is really reactive and helpful. In less than a week they made me a loyal customer Bravo ! ✨
Extremely poor quality
I had really high hopes for this brand and was really excited to finally see a stylish yet modest brand offering comfortable swimwear. However , within weeks my Burkini was ripped from the side, the zipper got rusty and the leggings had a whole in it.
Extremely disappointed, and definitely not worth the £99. Shame on them for selling such poor quality for a high price.
Very satisfied
I am ordering from Lyra Modest for the second time, I am very satisfied super quality very comfortable. Customer service very hard, super organized. If you have any questions or problems, someone from the team will contact you to solve the problem immediately.
Definitely to recommend. I am very satisfied with your work
Thank you Lyra swim team
Excellent Customer Service
I had a couple of queries regarding an order I placed recently and the team were super helpful in getting this resolved for me. Reem in particular was very friendly and professional, kept me informed and updated with my order and got everything sorted for me in no time. I will definitely be ordering again in the future for myself and family, and will be recommending the brand to others as the swimsuits are not only modest but so beautiful and comfortable! Thank you Lyra!
Active hijab wear
I am very happy with my purchase, the items have a very good quality and beautiful. I would definitely order again and highly recommend
Amazing customer service!
Great customer service!! Went above and beyond to accommodate my requests. Will definitely be shopping with Lyra Modest again and telling all of my friends <3
I can't say enough good things
I truly can't say enough good things. Ireached out to see if there were any upcoming sales and the customer service agent told me there wasn't a current sale and that I had just missed one and was kind enough to extend me my own discount code to grab a suit for 20% off! They assisted me through my order as I had a few questions. I was unable to find a certain item as it was out of stock. I let them know if it came back in stock id love to pay the difference and add to my order. THEY ADDED IT AND TWO OTHER GIFTS TO MY ORDER FREE OF CHARGE! I was absolutely blown away with the generosity. I have never experienced it with any other company. As if that's not good enough - they upgraded my order to express shipping - also free of charge. Need I say more?! I can't stop telling everyone about the company's generosity and passion. Great quality suit. Beautiful. Well made. And amazing customer service. Buy from Lyra!
♥️♥️♥️♥️♥️
♥️♥️♥️♥️♥️
Awesome swim suit and comfy I love it so so so much 🥰
Amazing customer support!
Amazing customer support!
I am so happy to finally get to have my first order from LYRA, I ordered the Sophia classic black, very nice quality and the size is true to fit. I really want to personally thank Yasmeen from team LYRA support for her efforts, patience and made sure I got my order since I haven’t received it from FedEx the first time, she went above and beyond to ship me another order while dealing with the courier service. Highly recommended and definitely it won’t be my last.
Thank you Lyra team and special thanks to Yasmeen!
Lamis
Je recommande Lyra x100000 fois
Je recommande Lyra x100000 fois. C’est le meilleur service client que j’ai pu expérimenter jusque-là. Une réactivité sans égal. L’équipe Lyra a répondu à ma requête un dimanche, dans l’heure, pour un changement de taille avant expédition. Ensuite, ils m’ont upgrade sans frais à une livraison express, car j’ai partagé avec eux ma crainte par rapport au délai de livraison. J’avais un voyage de prévu et j’avais zappé complètement le férié de Pâques (jour chômé et donc retard d’un jour d’envoi du colis). J’ai reçu ma commande en deux jours sachant que je suis à Berlin !
Truly the absolute best customer…
Truly the absolute best customer service I have ever received with any company! Sara, in particular, is a gem. She took more than 45min of her time to help me assess which size and color would fit me best. She was very accommodating, patient and so sweet! I would not buy swimwear from anywhere else but here! Truly top notch.
I WANT TO CRY
Oh my God. From quality to fit to fashion and style to their incredible customer service. If you need someone to work for you remotely I am in. I ordered a Sofia but a size too big. Contacted Lyra over IG to get some infos. Sara responded quickly and gave me the step by step to follow for the return and reimbursement. I ordered one other model a size down and a few minutes later the sofia again a smaller size. Sara refunded me without me asking the shipping cost by putting both orders together, because if I had ordered them together I would have not have to pay shipping costs. Like hello this is some AMAZING FANTASTIC customer service and experience. I will definitely stick with Lyra in the future. I fell in love with you guys. Please think about me for future positions in customer experience positions 🥰 I may do a giveaway with the bigger size to bless another sister or get the reimbursement and get a third model 🥰🥰🥰🥰
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