Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Australia’s leading cashback rewards program Exclusive free giveaways for members 100% permitted & compliant.
Australia
3,3
13 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Their customer support is awesome! I had this problem on my account and I couldn't purchase the additional entries. Jaz helped me through the process. I'll stay loyal to LXG!
I had a query with my membership and it was answered straight away. Extremely helpful and so lovely to deal with. LXG AU you have my vote and my membership. Recommend you 100% to anyone wanting to enter a competition or get a membership, these guys are the way to go. Thank you for making it so easy for me.
Robyn
They have stolen my money, I can’t cancel it and it says that my email address doesn’t exist with them. There’s no way to cancel, they steal your credit card and money. They need to be sued.
Svar fra LXG AU
Dear Astrid,
We’re really sorry to hear about your experience — we understand how frustrating this must be.
This doesn’t sound right, and we’d like to resolve it as quickly as possible. This can sometimes happen if a different email was used during sign-up or checkout.
Please reach out to us at support@lxgau.com.au
with your details (name, possible email, or last 4 digits of your card), and we’ll look into this immediately and prioritise your case.
Please make sure to only contact us via our official email address as mentioned above. Unfortunately, there are individuals impersonating LXG AU to make us look bad, so we kindly advise only engaging through this address.
Best Regards,
LXG AU Support
In my short experience I found that they don't do draws when they advertise. It is a bit spammy but you can unsubscribe. I also got charged unwillingly 2 months later. Still no response to email even after 3 days. Had to go to my bank to get the refund.
Svar fra LXG AU
Dear David,
We’re sorry to hear about your experience — this isn’t the level of service we aim to provide.
Our draws are conducted as advertised, and we take this feedback seriously. We also apologise for the charge and delayed response, and understand your frustration.
Please ensure you are contacting us at support@lxgau.com.au
, as this is our only official support email. Unfortunately, there are individuals impersonating LXG AU to make us look bad, so we kindly advise only engaging through this address.
We’d like to look into this for you and make things right.
Best Regards,
LXG AU Support
I was a lucky winner in LXG AU . I got a phone call in the evening as I was walking home from my local , and to be honest I thought this isn’t real BUT I got another text as I got in the door checked my bank and the money was there. So I can verify LXG AU is definitely legit.
Svar fra LXG AU
Dear Wendy,
Thank you so much for sharing your experience — and congratulations again!
We’re glad we could deliver a smooth and genuine experience for you. Enjoy your win, and we truly appreciate your trust and support.
Best Regards,
LXG AU Support
Somehow this company has got hold of my phone number and sends me endless amounts of unwanted text messages. Have tried to stop them but they ignore all requests. Have reported to Scamwatch and the ACCC
Great experience with LXG AU so far.
The website is intuitive, entries are straightforward, and the rewards structure is genuinely appealing.
I also like that there’s a community focus behind the business model.
It feels transparent and well-run.
I confidently recommend to others...
I am so happy with LXG AU rewards club I am basically getting 50% off shoes and clothes from there affiliates and I won a members draw from them too (unexpectedly) which feels so good, also Sunny is all in when I had a question he actually called me to discuss - very genuine guy 👌🏽
Despite constant unsubscribe attempts over 4 months, e-mails revoking consent, a cease and desist notice, and a formal undertaking from the business, they continue to send unsolicited spam messages. It's now been escalated to the enforcement team of ACMA for a very long list of breaches of the Spam Act, a criminal complaint relating to misuse of a carriage service to the Federal Police, and I am seeking legal advice. This company seems very grubby - steer clear.
EDIT: Regarding the response below from the business: I never received a call or spoke to this company over the phone - this isn't correct. Despite what they have said, it seems their unsubscribe facility is non-functioning - I have made at least five unsubscribe attempts (one of which was screenshotted), and have records of formally revoking consent in e-mail. Still, the company has continued to send spam (apparently via their sub-contractor, although that is not relevant) - this is non-compliant with the Spam Act. Again, they knew this following my correspondence of December 2025 - including that the unsubscribe facility was not causing an end to the texts. Hilariously, an hour after receiving the very confident response from this business that 'no more messages will be sent' (the second such undertaking I have received from this business), I received another spam text from them.
Svar fra LXG AU
Hi Tim,
I personally called you to explain this so there was no confusion.
Our SMS provider supplies and manages the unsubscribe link. When a customer clicks the link and enters their number, the system automatically removes them from all future messages — this is not a manual process and does not require us to intervene.
This is the same compliant opt-out process used by major Australian providers and is fully Spam Act compliant. Once the opt-out is completed, no further messages are sent.
If you believe otherwise and want to escalate this legally, you’re free to do so — we have provider logs and compliance records to support our process.
No further messages will be sent.
– LXG AU Team
I came across LXG.AU a few months ago and liked the honest and humble way that Sunil and the team run their giveaway platform - so I decided to buy a few tickets every week - well today I was surprised to win a prize! I was in shock when I received the good news! This is a friendly and genuine based giveaway platform that I will continue to be a part of. Thank you LGX.AU 5 stars.
Right from the start I’ve supported LxgAu. Paid off when I won their second giveaway 🤭 Sunny was understanding and patient throughout the transfer process. Never had a bad experience with LxgAu.
Svar fra LXG AU
Thank you so much Alisi really appreciate it
Got my number i dont even know how. I have tried to complain to get my number taken off the listen and wont reply. Id give them zero stars if I could!
Multiple unsolicited text messages from this 'giveaway website'. Never signed up with them. Hopefully one day this will be illegal. Can't be a good company if they have to spam people!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
