luxuryscent.co.uk Anmeldelser 

122
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, pac... Vis mer

Vurdert til 5 av 5 stjerner

I recently re-ordered one of my favourite scents, the Arabian Rose. I love this scent so much, so good and elegant. Everyone notices and asks what is it. The other scent I love is Candy. You'll nev... Vis mer

Vurdert til 5 av 5 stjerner

Started shopping with this company not too long ago in that time I’ve made quite a few orders. The website is beautiful and makes shopping a real treat. The selection of attar oils and ouds is very g... Vis mer

Vurdert til 2 av 5 stjerner

I have no complaints with the service but unfortunately out of the 9 different perfume oils I ordered not one of them was wearable. The quality is poor and frankly they just do NOT smell good! I'm... Vis mer

Informasjon om virksomheten

  1. Parfymeri
  2. Leverandør av duft- og aromastoffer

Skrevet av virksomheten

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

122 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(122)

18 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great shop. Great items. Great customer service.

Amazing shop with very unique range of products available at that store only. The shop is beautiful inside as well as their product range. The staff are very helpful and have very good knowledge on their products. I would not shop anywhere else! Thank you guys.

31. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 Star

Great shop and glad it’s on my doorstep. Staff are really knowledgeable and helpful and their product is second to none. They last hours on ends and pricing is reasonable too. #favperfumeshop

28. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Advertised 15% off

Advertised 15% off, normal if you enter your email, it will send you the discount code, unfortunately I haven’t received mine hope you guys fix this problem thank you

31. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service and top quality Product

Well first of all the fragrance I finally ended up with is absolutely superb. Almost certainly a pure perfume oil and really appealing. I've had many fragrances based around oud, smoky oud, both synthetic and real, and this ranks amongst the very best of them. More importantly the way they handled a return and an exchange was unusually receptive and easy to deal with. Thank you very much. The customer service and the fragrances are excellent

18. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing scent snd fantastic company.

Amazing scent and fantastic company.
I order the same scent every time, and is shipped out the same day, for next day delivery.
The scent l buy is not even on their website anymore, but l call them and they help me out straight away!
Thank you! ☺️

2. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra luxuryscent.co.uk

Thank you so much, Cheryl! It’s always lovely to hear from you, and we’re so pleased we can continue supplying your favourite scent. We really appreciate your kind words and your continued support. Thank you for choosing Luxury Scent! 😊

Vurdert til 5 av 5 stjerner

Best scents i have tried.

Brought a scent of them years ago. Could not find it online as they stopped doing it. Messaged them on instagram and just by showing them the bottle they found one for me and shipped it to me straight away. 10/10 communication and very speedy process. Made my day

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Purchased 4 Luxury scent Attar after…

Purchased 4 Luxury scent Attar after viewing lots of ad in facebook, but disappointed because none of the scent doesn’t even last for 2 hours, although they claimed 9+ hours lasting.

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra luxuryscent.co.uk

Thank you for your feedback, and we are sorry to hear you were disappointed.

We do want to address a few points here. Your order was delivered on the 10th of March at 11:03am, and this review was left at 1:30am on the 11th of March. That is less than 15 hours after receiving the items, which would not be enough time to properly test four different perfume oils and assess their longevity accurately.

Longevity also varies quite significantly from person to person depending on skin type, skin hydration, body chemistry and how the oil is applied. Our perfume oils are some of our most popular products and have been loved by our customers for many years, with the vast majority of reviews reflecting a very positive experience.

We genuinely want you to be happy with your purchase and we would encourage you to get in touch with us directly at contact@luxuryscent.co.uk so we can offer some guidance on application and help find the best solution for you. We are confident that with a little more time and the right application, you will get much more out of these oils.

Kind regards
Luxury Scent Team

Vurdert til 5 av 5 stjerner

I’m a very happy and satisfied…

I’m a very happy and satisfied customer. The service was excellent from start to finish, fast, professional, and clearly focused on the customer. The fragrances are absolutely beautiful, high quality, authentic, and a real joy to discover.



This is truly a trusted destination for fragrance lovers who value quality and originality. I highly recommend this site to anyone looking for special scents and a great overall experience. I will definitely be coming back.

Rita vd graaf

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best perfumes in the UK

I’ve purchased from luxury scents a number of times and it never disappoints. The fragrances I have lasts for a really long time and I always receive compliments whenever I’m wearing it!

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Poor quality perfume oils

I have no complaints with the service but unfortunately out of the 9 different perfume oils I ordered not one of them was wearable. The quality is poor and frankly they just do NOT smell good!
I'm a fragrance collector, I own over 300 bottles from Arabian to Niche, so I know a quality perfume oil when I smell one and, sadly, Luxury Scent doesn't come close to even the cheap Arabian offerings in my collection.
What a total waste of money.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Luxury Scent is absolutely amazing

Luxury Scent is absolutely amazing. From the moment you walk in, the customer service is friendly, professional, and genuinely helpful. The staff take their time to help you find the perfect scent and really know their products inside out. The fragrances are long-lasting, high quality, and smell incredible at a much more affordable price. The store itself is clean, stylish, and welcoming, which makes the whole experience even better. I’ve received so many compliments on my perfumes from here and wouldn’t go anywhere else. Highly recommended for anyone looking for premium scents and outstanding service.

28. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome place

Awesome place, huge variety of perfumes to choose from, bought a few perfumes for gifts and they were all nicely presented, boxed very well and the price were very reasonable.

19. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Unbeaten perfume shop in every way

I've been a customer for years and each time I go they've always been stellar.
They have a wide selection of perfumes and oils to choose from.
The service is welcoming, friendly, knowledgeable and incredibly helpful.
All of their products are reasonably priced.
I'd highly recommend Luxury Scents to all.

2. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

First time buyer, won't be back

Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the smell but I've been using it for the last 6 months and noticed it consistently dissipates after 30-60 mins. Really disappointing since the perfumes themselves aren't the cheapest. Will be looking elsewhere in future

Update: the scent doesn't even last 10 minutes now, even with vigorous shaking before spraying. I've asked other people who say they don't smell anything on me, so it's not just me getting used to the smell.

14. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra luxuryscent.co.uk

Hi Freddy,

Thank you for taking the time to share your feedback, and we’re really sorry to hear that your experience with the Scent of Dubai spray didn’t meet expectations.

This fragrance is one of our top-selling sprays and has received great feedback from many customers, but we also understand that perfume longevity can vary from person to person. Factors such as skin type, temperature, and how the scent is stored or applied can all make a difference.

Sometimes when a fragrance is used often, the nose can become desensitised to it (nose blindness), even though it remains noticeable to others. With sprays, the scent also develops best when applied to pulse points and allowed a little time to settle on the skin.

That said, we understand your frustration and truly appreciate your honesty — feedback like this helps us improve. If you need any further assistance, please don’t hesitate to contact us directly; we’ll be more than happy to help.

– The Luxury Scent Team

Vurdert til 1 av 5 stjerner

I ordered Patchouli and Black Oud.

I ordered Patchouli and Black Oud.
I have been sent the most disgusting rose oil that smells completely unwearable.
Emailed customer service to ask for a full refund and I have been ignored. Not a single word.
I do not trust this company and I would not recommend them.
I will now take the matter up via my bank.

24. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til luxuryscent.co.uk

Svar fra luxuryscent.co.uk

Thank you for bringing this to our attention. We are truly sorry to hear about your recent experience and the inconvenience this has caused you.

Please accept our sincere apologies if you felt your previous message was not acknowledged. We genuinely strive to respond to all customer enquiries promptly, and we regret any delay in getting back to you.

Regarding your concern, we would like to kindly highlight that, as per our return policy, we are unfortunately unable to accept returns of 36ml perfume bottles. This is clearly outlined in our terms and is one of the reasons we always recommend customers to try our sample sizes first before committing to a larger purchase. Additionally, due to hygiene and safety considerations, we are unable to accept returns of opened or used perfume oils.

You can find full details of our return policy here:
👉 https://luxuryscent.co.uk/pages/return-refund

Please also note that Patchouli Black Oud features patchouli as its base note, rose as the middle note, and mandarin at the top, as described on our website. We completely understand that fragrance is a personal and subjective experience, and individual preferences can vary. However, we must respectfully mention that this particular scent is one of our bestsellers and is highly appreciated by many of our customers, as reflected in the positive feedback we have received.

While we understand your disappointment, we hope this explanation helps clarify our product details and return policy.

If you would like to explore other options or need assistance selecting a fragrance that may suit your preferences better, we would be more than happy to help you find the right scent in the future.

Thank you for your understanding.

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