Ik ben ontzettend tevreden over Antwerp Luxury Candle Shop. Ik heb hier prachtige glazen voor mijn kaarsen gekocht, samen met enkele heerlijke geuren, en de kwaliteit is echt top. Ook de levering... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
Toujours à 100% satisfait. La cire est juste excellente et la livraison toujours très rapide. Merciii beaucoup 🫶🏻
Als beginnende kaarsenmaker ben ik voortdurend op zoek naar leveranciers die niet alleen kwaliteit leveren, maar ook écht meedenken. Antwerp Luxury Candle Supplies doet dat ook helemaal! Hun produ... Vis mer
Selskapet har svart
Ze hebben prachtige producten waardoor mijn hobby uitvoeren nog leuker word. Ik ben nu al helemaal top fan en ik ga zeeeeeeker vaker bestellen. Ook het ophalen gaat super vlot en het zijn aardige mens... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Antwerp Luxury Candle Supplies is the leading wholesale supplier of candle making supplies in Europe. We only supply the highest quality of products for our candle making supplies like candle vessels, diffuser bottles, premium waxes, candle making accessories, candle dye colourss and the best fragrance oils. Official partner and distributor for Luxury Candle Supplies Australia and official distributor of the All Seasons Wax products. We only distribute ethically produced and revolutionised Soy waxes. Antwerp Luxury Candle supplies serves candle makers all across the world, daily shipping worldwide. Looking for a private label candle range? Let us know, we are happy to help.
Antwerp Luxury Candle Supplies is the leading wholesale supplier of candle making supplies in Europe.
Skrevet av virksomheten
- Daily Shipping Worldwide!
- We only supply the highest quality of products for our candle making supplies like candle vessels, diffuser bottles, premium waxes, candle making accessories, candle dye colourss and the best fragrance oils.
Kontaktopplysninger
Oostmalsebaan 1c 5, 2960, Brecht, Belgia
- 003234304340
- mail@luxurycandlesupplies.eu
- luxurycandlesupplies.eu
4,8
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Svar fra Antwerp Luxury Candle Supplies
Merci beaucoup pour votre retour. Nous sommes ravis que votre commande se soit parfaitement déroulée.
Merci pour votre confiance et à bientôt.
Dubbel verzonden
Het is een prima product alleen kan de logistiek een stuk beter .
Mijn besteling (een smeltpan van 27L)werd dubbel verzonden waardoor ikzelf achter dingen aan moest om. Een van de 2 pannen terug te sturen.
19. november 2025
Svar fra Antwerp Luxury Candle Supplies
Bedankt voor uw feedback. Fijn om te horen dat u tevreden bent over het product, maar het spijt ons oprecht dat de logistiek bij uw bestelling niet naar wens is verlopen. De dubbele verzending had uiteraard niet mogen gebeuren en we begrijpen dat het vervelend is dat u zelf stappen moest ondernemen om één van de pannen terug te sturen. Onze excuses voor het ongemak.
We nemen uw opmerking mee om onze processen verder te verbeteren en danken u voor uw geduld en begrip. Mocht u in de toekomst nog vragen of hulp nodig hebben, staan we altijd klaar om u te ondersteunen.
Svar fra Antwerp Luxury Candle Supplies
Thank you for your feedback. We are truly sorry to hear that the jars did not meet your expectations.
On our website it is clearly mentioned that the lids for these jars are not included and can be purchased separately. We always try to communicate this as transparently as possible, but we understand that it may still cause confusion, and we apologise for that.
Regarding the missing item, this has already been refunded for you, as customer satisfaction is very important to us.
If you have any further questions or if we can still assist you in any way, please feel free to contact us. We are always happy to help.
Svar fra Antwerp Luxury Candle Supplies
Graag gedaan Jona! :-)
Svar fra Antwerp Luxury Candle Supplies
Thanks Magali, and you are an amazing customer! ;-)
Svar fra Antwerp Luxury Candle Supplies
Bedankt Lenny, blij dat je tevreden bent. :-)
Great candle supply company
We recently have started buying our candle supplies from Antwerp Luxury Candle Supplies. They have been nothing but great for us and always ship our orders quickly.
12. november 2025
Svar fra Antwerp Luxury Candle Supplies
Thank you so much for your wonderful review. We truly appreciate your trust in our company and are delighted to hear that you had a great experience. We look forward to serving you again soon.
Svar fra Antwerp Luxury Candle Supplies
Thanks :-)
Alles was op tijd en heel mooie boxen
4. november 2025
Svar fra Antwerp Luxury Candle Supplies
Blij dat je tevreden bent. :-)
Excellent Service & Products
I have just received my 2nd order from this company. My first order was just to try it out and only did four candles. I was so impressed that now I have ordered a bit more for testing. So far, the entire experience has been wonderful and top tier. The shipping is incredibly fast (from Belgium to Denmark), no missing items, and everything packaged very well, no damage. The jars I'm trying are more lovely in person and so far, the fragrances are very nice. Only today did I get one wrong fragrance by mistake. I immediately emailed them with my paid order and a photo of the mistaken fragrance. They replied within minutes and stated they will send out the correct fragrance right away. No need to send back the wrong one. So helpful and efficient. I also really love the personal touch with the handwritten message on the boxes. I can't say enough good things about Antwerp Luxury Candles Supplies. I will definitely be ordering more and they may become my new main supplier :) Thank you LCS!
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Antwerp Luxury Candle Supplies
So sweet Shanen, thank you!! :-)
Avoid at all costs – Incompetence and total disregard for customers
I run a small business, and this experience has been disastrous. My order was partially delivered, and the rest never arrived. Despite multiple follow-ups since October 23, 2025, I have received no refund for the missing items.
The company hides behind their carrier, even though no claim was ever filed on their side, as confirmed by Chronopost. Every email is full of empty excuses and unkept promises, and some phone calls even ended with them hanging up on me.
Their inaction has blocked my production and business operations, caused financial strain, and shows a complete disregard for small professional clients.
Nonexistent customer service, misleading communication, and total lack of professionalism. Avoid this company at all costs if you take your business seriously.
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Antwerp Luxury Candle Supplies
Dear Zorah,
We are sincerely sorry to read about your disappointment and the inconvenience caused by the delayed delivery of several parcels in your October order.
We would like to clarify that your case has been under official investigation by DPD, our transport partner, since the day the delivery issue was reported. The claim was indeed filed correctly, and we have been following up with DPD on a regular basis to obtain an outcome. Unfortunately, as long as the investigation remains open, no refund or replacement can legally be processed before the carrier confirms the final status of the shipment.
We fully understand how frustrating this situation has been and deeply regret the impact it has had on your business. Please be assured that we have never ignored your messages, our team has consistently communicated updates throughout the investigation process.
Once DPD provides their official conclusion, a full refund for the missing items will be issued without delay.
We remain committed to resolving this matter in a professional and transparent manner and thank you for your continued patience.
Kind regards,
Antwerp Luxury Candle Supplies
Good supplier
The whole experience from ordering to delivery was excellent, the last time being glass products, one broke and in return I received a voucher that had no time limit and could be applied to the next order. Thank you
30. oktober 2025
Svar fra Antwerp Luxury Candle Supplies
Thanks Christina for these kind words.
Prachtige producten van topkwaliteit
Prachtige producten van topkwaliteit! Alles was zorgvuldig verpakt en super snel geleverd. Echt een aanrader!”
7. november 2025
Svar fra Antwerp Luxury Candle Supplies
Blij dat je tevreden bent Marjan! Dit maakt onze dag weer iets mooier. :-)
Svar fra Antwerp Luxury Candle Supplies
Dank je wel voor je mooie review.
We zijn blij te horen dat de levering snel was en dat de communicatie vlot verliep.
Altijd fijn om jou van dienst te mogen zijn. Tot de volgende keer!
Svar fra Antwerp Luxury Candle Supplies
Merci beaucoup pour votre avis positif.
Nous sommes ravis que la livraison ait été rapide, que nos contenants vous plaisent et que notre service clientèle ait pu vous aider efficacement.
Au plaisir de vous servir à nouveau !
Snelle levering en goed verpakt :) de…
Snelle levering en goed verpakt :) de kaarsenzakjes die ik heb besteld zijn van mooie kwaliteit :)
31. oktober 2025
Svar fra Antwerp Luxury Candle Supplies
Bedankt voor deze mooie woorden! :-)
Supersnelle levering en rechtzetting…
Supersnelle levering en rechtzetting van vorige levering.
23. oktober 2025
Svar fra Antwerp Luxury Candle Supplies
Blij dat je tevreden bent Mandy!
The best candle supplier
The best candle supplier in Europe with fast service and delivery.
23. oktober 2025
Svar fra Antwerp Luxury Candle Supplies
Thanks Tamara, happy to help you.
Erg fijn bedrijf
FedEx had hier een flinke fout gemaakt maar vanaf de eerste melding zijn ze direct in contact met ze gegaan en is mijn pakket uiteindelijk toch heelhuids aangekomen. Ik vind het een erg fijn en vriendelijk bedrijf.
22. oktober 2025
Svar fra Antwerp Luxury Candle Supplies
Bedankt Patricia, blij dat je tevreden bent.
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