Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Buying off Instagram is always risky business, buying from luxo fashion you feel more safe than you would at selfridges, Matt has gone above and beyond for me. Bought a gucci polo and it was too b... Vis mer

Vurdert til 1 av 5 stjerner

Gutted really, bought a palm angel t shirt and a off white one as well and the off white t shirts had streaks through it which looked like dirt that I can’t get out and the palm angels teddy is Peelin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fast service. Best selection of high end designer wear. Purchased my Stone-Island trousers and new beanie from them and they are perfect. Super-Fast delivery aswell so really have no reason not to giv... Vis mer

Informasjon om virksomheten

  1. Herreklesbutikk

Skrevet av virksomheten

Luxo was formed following the culmination of many years passionately following the trends and brands associated with the high-end market. Having such a personal interest and understanding of the brands, we were convinced our knowledge and passion would ensure our customers benefit from being able to buy the style and brands they need without tirelessly filtering through hundreds of different pages.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I never received my order from Luxeo…

This is the wrong company. Luxo has know association with Luxeo Fashion

26. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Luxo Fashion

Svar fra Luxo Fashion

Hi

You have the wrong company, we are Luxo Fashion (UK). Luxeo Fashion has no affiliation with us - please remove the review.

Please note we take defamation very seriously - if the review is not removed, we will be forwarding this to our legal team for action.

Kind Regards
Luxo

Vurdert til 1 av 5 stjerner

Nothing like picture

Nothing like the picture and took 4 weeks to deliver to London!

19. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Luxo Fashion

Svar fra Luxo Fashion

Hi, please note you have left a review for the wrong company.

We take defamation cases extremely seriously as it can have significantly negative impacts on our business.

If the review is not removed within 24 hours, we will forward this to our legal team for formal proceedings.

Regards,
Luxo Fashion ltd

Vurdert til 1 av 5 stjerner

No information about my order…

No information about my order delivery.. it’s very bad

24. desember 2023
Logoen til Luxo Fashion

Svar fra Luxo Fashion

Hi Frank Joseph

Please note you ordered at 3:24pm on Christmas Eve. It was highlighted on our website that there were no deliveries from 24th - 27th December due to non-working days and bank holidays.

Despite this, we dispatched your order one day late due to the discontinued code you used for our site (explained on email) but ensured next day delivery was guaranteed.

We can see you placed a second order on 3rd January so we assume you were happy with the service and the issue was resolved and rectified.

We appreciate any updated reviews for recent orders.

Thanks again for your custom.

Best Regards
Luxo

Vurdert til 1 av 5 stjerner

I’m not recived my order

You told me in the email that the driver arrives between 4:22 and 5:22 and not at 8:00. I have a lot of work to do in my life. I don't have time to waste waiting fu…. driver.

19. juni 2023
Logoen til Luxo Fashion

Svar fra Luxo Fashion



UPDATED REPLY;

We do not process the emails; it's handled by DPD (third party company we use for shipping). Most couriers won't even send you a one hour time slot; DPD do for convenience. They email time slots to customers & sometimes in the rare occasion, issues can happen i.e car crashes, traffic congestion etc. There is nothing they can do about that; there were two delivery attempts faster than your paid shipping service, both of which were unsuccessful.

Dear Jean Finiels

We're quite confused by this 1 star review as it does not reflect our true service or your experience with us?

You placed an order 13th June 2023 at 4:32pm and less than 24 hours later, your order was dispatched (earliest possible time). DPD attempted delivery 15th June 11:52 however no one answered the door. DPD then made a second attempt 16th June 8:39pm but again, no one answered the door. You have been given tracking numbers and full updates via email.

There is nothing we or DPD can do if you are not in to receive the delivery; they have sent email notifications so you know exactly when the parcels are due for delivery.

We have also received no contact from you via email otherwise we could have handled this appropriately.

It's likely the parcel will now get delivered back to our warehouse so if you'd like to contact us via sales@luxofashion.co.uk, we will confirm the next steps. We would appreciate if you could remove the review based on the information you've provides as it can unnecessarily effect our small business.

Best Regards
Luxo

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv