Hi there,
We take claims like this seriously and would like to investigate properly. However, based on the information provided, we’re currently unable to locate your account or verify the transactions mentioned.
To help us review this, please contact our support team on support@luvlyfans.com with the following details:
• The exact website URL you used
• Your username on the platform
• The email linked to your account
• The transaction dates and amounts shown on your statement
We’ve also noticed there are other platforms using similar names, such as “Luvly,” which are completely unrelated to LuvlyFans.
On LuvlyFans, subscriptions and additional purchases such as tips, paid messages, and PPV content are user-authorised. Subscription renewals are automatic unless cancelled before the next billing cycle, as outlined in our Help & FAQ and billing policies.
Subscription charges are not applied randomly. In many cases, additional charges come from optional purchases selected by the user. Cancelling a subscription also does not automatically reverse a completed payment unless a refund request is approved under our policy terms.
We do not “steal” funds, and all payments are processed through secure billing systems with transaction records available for review.
Once we receive your details, we’ll be happy to investigate the charges further and clarify exactly what occurred.