Luvele Anmeldelser 

113
•
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 2 av 5 stjerner

Ich nutze den Joghurtbereiter Luvele Pure seit etwas mehr als einem Jahr. Leider habe ich eine ungleichmäßige Fermentation festgestellt. Auf Empfehlung des Kundensupports habe... Vis mer

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Vurdert til 5 av 5 stjerner

As a complete newbie at yogurt making I had to buy all my supplies here and, with some trepidation, trust the included instructions. My first batch came out thick, delicious, and better than expected.... Vis mer

Vurdert til 5 av 5 stjerner

I’m new to making yogurt with cultures and wanted a healthier alternative to store-bought products with unnecessary additives. So far, I’ve made two batches—one with whole milk and one with half &... Vis mer

Vurdert til 5 av 5 stjerner

Our first batch following the 1 quart recipe for L.Reuteri yogurt turned out perfectly! We’re getting great results with doubling subsequent batches so far. We use 1/3 to 1/2 cup of the previous batc... Vis mer

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Informasjon om virksomheten

  1. Bolig og hage

Opplysningene stammer fra ulike eksterne kilder

We develop innovative premium kitchen appliances for healthy food options. Shop for high end blenders, food dehydrators, meat slicers, vacuum sealers & more!


Kontaktopplysninger

  • South Lemon Avenue 340, 91789, Walnut, USA

  • luvele.com

4,3

Enestående

TrustScore 4.5 av 5

113 anmeldelser

5 stjerner
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3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(113)

22 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Pointless product, rude service

This is a pointless product and the customer service experience was unprofessional and unpleasant. You still have to make the yogurt as usual, this is a just an expensive holder for your yogurt when the culture spreads. Just put your yogurt where you let dough rise, as people have been doing for thousands and of years. Save the electricity and spare yourself the needlessly rude customer service. Seriously, they were offended that I requested a return. It was weird.

Update: They deleted the reviews I left on their website, which explains why they only have 4 and 5 star reviews. Here’s a direct quote from the customer service rep after I requested to return the product:

“So you could have looked at all of this before placing your order. If you had any questions, you could have asked up before placing your order.

So if we accept your return, what should we do with your used yogurt maker, that is in perfect working order?

Do you not think that you should bear some responsibility or should we pay entirely for this?”

Maybe they should take some responsibility for how they’re treating their customers and falsely representing their product? Maybe if they didn’t remove negative reviews I wouldn’t have bought it in the first place?

12. februar 2022
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Hi Rosanna, thanks for your feedback. We did not delete your review on our website, you ordered our Pure yogurt maker and it is there for everyone to read if you would like to double check that. Also, I am sorry if I came across rude, that was not my intention. You used our yogurt maker then changed your mind and asked for a return. We politely said that for a return to be accepted it needs to be brand new and unopened, as we have stated clearly on our returns policy on our website where you placed your order. Yes, our yogurt maker will hold an accurate temperature due to the water bath feature, which allows your homemade yogurt to incubate. We have many recipes on YouTube and our website showing our yogurt maker in action and how it works. From our experience, using a yogurt maker to hold an accurate temperature is very important to get good result when making homemade yogurt. Yogurt needs a temperature of between 97 and 105 degrees F to incubate, most people will find this hard to do without a yogurt making machine of some type. We agree, there are ways to incubate yogurt without a machine as you mentioned, but this is tricky and unreliable for most. With our yogurt maker you can get great results each time if you follow a proven recipe. You mentioned to us that you tried to make Soy Milk yogurt but you were not happy because it was not thick. The reason it did not thicken was because you did not add a thickening agent as we discussed. Most plant base milk yogurts will need a thickening agent like agar agar or gelatin etc... We did email you our Soy Milk recipe to try. So to recap, we do have a returns policy that states the product needs to be brand new and unopened, this is why your return was not approved, as we can not re-sell your used yogurt maker. I am sure if you try our soy milk recipe you will be very happy with the results. All the best.

Vurdert til 5 av 5 stjerner

Excellent Service

I purchased my Luvele deluxe Po vacuum sealer in January last year and I have been very happy with it until recently when I had a problem with it sealing, So I went to the Luvele website and the contact details said there was no phone only email, which immediately worried me. But I could not have been more wrong. I sent an email and had a response within less than an hour and a link to a YouTube video that showed me how to solve my problem simply, and it did
They also assisted me with my new email address and an account, All by email and all very promptly. I cannot say how impressed I am with the company, the machine and the service I received today
Would I recommend Luvele and their products. Absolutely!

11. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mincer

Absolutely fantastic machine, so easy to use, does a great job in mincing meat and filling sausages, should have brought it first off. Highly recommended, absolutely great customer service.

3. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Luvele Vibe Blender has enraptured…

The Luvele Vibe Blender has enraptured me, I’m madly in love with it!

I cannot wait to try the new dehydrator when it’s back in stock (hopefully soon) and your yogurt maker!!! I have been researching and following a lot of your recipes every day since I received it and I am beyond thrilled with this blender, it is so well made!!

Thank you so much for being such a conscientious and considerate of everyone and believing in healthy living and instilling your love of eating healthy with consideration to everyone’s allergy’s.

I have recently started eating gluten free and dairy free and this blender along with your very educational and detailed recipe video/written instructions makes learning how to cook within my peculiar diet so easy!

I am beyond grateful!!!

12. august 2021
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Vurdert til 3 av 5 stjerner

Please contact Luvele

I love my yoghurt maker, but I am conflicted due to the fact that the product was made in China.

After much research, I purchased the unit as it was reviewed well and the company’s mission seemed passionate about promoting better living. I wanted to make my own yoghurt to avoid purchasing “unnatural” yoghurt and to reduce landfill waste. Luvele seemed a good fit.

However, upon receiving my yoghurt maker, I was dismayed to see that the company manufactures the product in China which has an abysmal human rights record. The Communist Chinese Party persecutes Uyghurs, Buddhists, Christians and Falun Gong practitioners. They engage in forced sterilization, rape camps, slave labor, and forced organ harvesting. These are horrific crimes against humanity!

I have sent the company a letter asking them to please stand up for human rights and to find an alternative manufacturer. I would ask that anyone purchasing this unit, please do the same. It is a good unit, but the fact that it is made in China is the reason I could only give three stars.

8. august 2021
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Vurdert til 5 av 5 stjerner

Breakfast for Pre diabetic

I have recently been told by my doctor that I am pre diabetic and so needed to find something low in carbs and sugar for my breakfast. I find this the most difficult meal of the day. I tried supermarket yogurt and can’t stand it, its horrible to me. I read up on the Luvele and 24 hr yogurt and gave it a try. I now have this everyday with nuts and blueberries and recommend It to people on facebook asking what to have for breakfast in the same predicament as myself. It’s gorgeous tasting and a perfect consistency for me!
My only wish is that the recipe book was in paperback or hardback rather than just to download And the glass jar felt a bit thicker as I’m scared of cracking it when I sterilise it.

23. august 2020
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Svar fra Luvele

Thanks for the amazing feedback Karen, we are so glad to hear you are enjoying your homemade yogurt, your breakfast sounds delicious : ))

Vurdert til 5 av 5 stjerner

Luvele supreme vacuum!!

I received my Luvele supreme vacuum seale today. After using other vacuum sealer machines I was never satisfied by the sealing and vacuuming process. Until I used Luvele’s product. I had a lot of food to seal and Vacuum. This machine never missed a beat. I highly recommend it. I will be definitely recommending to my friends and family. I would like to thank the Luvele team for getting the product to me so quickly.

22. juli 2020
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Thanks for the great feedback Jessica, we are so pleased that you are enjoying your new vacuum sealer : ))

Vurdert til 5 av 5 stjerner

Great yogurt maker and outstanding customer service.

About 5 years ago, I purchased the 2L Luvele yogurt maker. The orange one, no water required. All those years I’ve been using this yogurt maker intensively, about 5x per week (yes, we eat a lot of yogurt). Over the years the glass jars broke and until recently, there was a replacement available. Unfortunately, the glass jars for this maker are no longer available but luckily, the plastic one is still around somewhere though not on the website because the old maker is not longer available. Thanks to Tim at customer service, I will receive the plastic pot soon at no cost. Indeed, a free replacement for a product that they don’t even sell anymore, instead of trying to talk me into their newer product. How good is that! Not sure what I’m going to do if my yogurt maker stops working. I quite like this one. Easy, no mess and keeps the temperature stable (cheaper products don’t and you end up with runny yogurt, I’ve learned the hard way). Their newer products all need water in the base which adds an extra step to the process that can be forgotten and warm water is an excellent breeding ground for bacteria. However, I’m very happy with the quality of this product and their outstanding customer service. So, when my old trusted maker stops working, I know will end up buying a Luvele again. Emails are answered quickly and as said, customer service is great. Highly recommend.

6. juli 2020
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Thanks for the amazing feedback, we are glad to be of service :))

Vurdert til 1 av 5 stjerner

Faulty lids on the 4 ceramic jar version…

The lids on the 4 ceramic jar version are faulty.They pop
open during fermentation several times breaking the seal on the yoghurt.The lids in turn push the clear plastic main lid which further effects the temperature of
the jars.I contacted luvele who stated they had lots of people stating the same but trying to say it would not effect the fermentation.Yeah right.! Not happy beware.

2. juli 2020
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Svar fra Luvele

Hi Mr Glading, thanks for your feedback. As we discussed over email, your yogurt maker is not faulty. You did not mention in the above review that you are making L Reuteri Yogurt. Please read our L Reuteri disclaim below. Making yogurt using the L Reuteri probiotic creates a very active fermentation, this can push up the lids as you have mentioned. Yes, we have had other customers who make L Reuteri yogurt have this same issue. The lids lifting up like this will not affect the results of your L Reuteri yogurt. In saying this, I did mention to you over email that a simple solution will be to leave the vacuum button on the yogurt jar lids open, so the L Reuteri yogurt can breathe during the incubation period. This tip has helped other customers. I hope you can try this. If you need further assistance, we are here to help anytime. Thanks.

Luvele’s L Reuteri Yogurt Disclaimer: The team at Luvele are learning that making L Reuteri yogurt is still very experimental. Dr Davis who first came up with the idea of L Reuteri yogurt, himself has changed his recipe a number of times to try to create a more consistent outcome. However, may people still struggle with inconsistent results following his recipe.
The Dr Davis recipe is by no means the bible of L Reuteri yogurt.
Please understand, at the end of the day, the L reuteri probiotic DOES NOT make yogurt, traditional yogurt that is, you can only try to make a yogurt like product.
Also note; we have spoken directly with BioGaia in Sweden who are the manufactures of the L Reuteri probiotic, and they themselves strongly point out that L Reuteri was not designed or developed for making yogurt.
It is our belief at Luvele that the combination of ingredients in BioGaia’s L Reuteri probiotic are not always equal from tablet to tablet. It is possible they contribute to the unreliability / inconsistent results. Making yogurt with the L Reuteri strain is unquestionably trying to get the tablets to do something they were never designed to do.
Therefore, this it really a food hacking exercise that can result in inconsistent outcomes.

Vurdert til 5 av 5 stjerner

The perfect yogurt maker!

I am very impressed with the Luvele yogurt maker! We are loving it! Not only is it aesthetically pleasing, it holds an accurate temperature and works flawlessly! Thank you for putting out a high quality product. I've used it every other day since buying it. I am so happy to report that we've already seen a huge improvement in our children's digestion in just a couple of days!

11. november 2019
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Cheers Vicky!

Vurdert til 5 av 5 stjerner

Pure Plus Yogurt Maker

Pure Plus Yogurt Maker

I bought this yogurt maker to have more confidence in the probiotics my family consumes. I have made two batches, both of which turned out perfectly. I love the 24 hour option, as well as the option to buy a second 2L glass container, which I intend to do. I recommend this yogurt maker without reservation!

2. september 2019
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Amazing! Thanks for sharing

Vurdert til 5 av 5 stjerner

Luv it!!!

Love it!
This is my first yogurt maker. I bought it because I am making Dr. Davis' L. Reuteri yogurt and wanted a programmable machine. I have nothing to compare it to, but it's so easy to use.

2. september 2019
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Epic, thanks for sharing :)

Vurdert til 5 av 5 stjerner

Unexpectedly short life span before stopping working - exceptional customer service

I bought a luvule yoghurt maker a couple of years ago. The first one I recieved did not work/turn on at all when it arrived. Luvele replaced it promptly with no fuss. The second one worked fine, and I loved it. Used it once a week, and then a couple of weeks ago, the alarm went off at the set time and I found the yoghurt maker had not applied any temperature at all and there was no yoghurt only room temperature milk mixed with a cup from previous batch (using an heirloom culture). I reset the yoghurt maker and this time it worked fine. The next batch again the yoghurt maker did not heat, it would not work even after resetting. It still will not work. Looks like it has a lifespan of a couple of years and then that's it-;you have to throw it away and get a new one. I expected more lifespan of the product, very wasteful.

I am updating my review based on the customer service follow up from Luvele, which was surprisingly good in the sense it is rare for customer service to take any interest in an out of warranty product, to want to know the model and fault and to spontaneously provide a refund for later purchased accessory. They are exceptional at dealing with faulty product - initially the first product easy no fuss return and replacement of faulty original purchase and then when product was faulty but out of warranty thorough follow up and demonstration that they value their customers. 5 stars for customer servive

31. august 2019
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Svar fra Luvele

Thanks for your feedback, and sorry to hear your having issues with your yogurt maker that sounds frustrating. It is rare that we have issues with this model, let a lone couple of times, so again our apologies We are always happy to help and would hate for you to think that we have left you high and dry with no solution :) I haven't seen an email from you so if you can kindly send one through. Here is our email: support@luvele.com & I look forward to turning this around for you. Kind Regards Tim

Vurdert til 5 av 5 stjerner

Excellent yogurt maker for beginners or experienced yogurt makers

I love my luvele yogurt maker! I have used it at least 4 times already for both dairy and non-dairy yogurt. I love that it looks and feels nice, I love that there are 3 temperature settings and I love that the culturing time is adjustable. It hands down makes better yogurt than my instapot or when I tried to make yogurt in my slow cooker or oven. The texture, flavor, and consistency are all much better. I have been making yogurt for many years and this is my favorite way to make it so far- but I also think someone who has never made yogurt could easily use this machine. My luvele yogurt maker stays out on my counter top next to all my favorite appliances that I use multiple times each week: blender, soda stream, food processor.

27. august 2019
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Thanks for sharing with us :)

Vurdert til 5 av 5 stjerner

Highly recommended

Highly recommended, the best product I used so far to make yogurt and dough raise, it is pleasure to use high quality product. Everyone has to have it. Thanks so much!

5. august 2019
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Cheers Vella!

Vurdert til 5 av 5 stjerner

Great Yogurt Maker for 24-Hour/L. Reuteri Yogurt

I received the Luvele yogurt maker and used it for the first time this weekend to make a modified l. reuteri yogurt recipe (see my note below). The Luvele yogurt maker is a nice improvement over my previous one and is perfect for 24-hour fermentation times needed for l. reuteri yogurt. It’s large (2 liters vs. 1.5) and has a glass container (my old one used plastic – not good) with a vacuum seal. I like the fact I can control the temperature setting (for my old one, I had no idea what the actual temp. was, but I think it was too high for l. reuteri), and the unique water bath feature seems to keep the temperature very constant. The 24-hour digital timer is perfect for my needs, and operation is silent.

I also really appreciate that you all are working to improve Dr. Davis' l. reuteri recipe – your blog post for the new improved l. reuteri yogurt saved a lot of money in wasted attempts! And, now that the wheatbellyblog is going behind a pay wall, your work is even more valuable! With slight modifications to your recipe (I used 2 quarters of A2 milk; 1 billion CFUs of standard yogurt cultures along with 1 billion CFUs of l. reuteri; and some organic whole milk powder--since I didn't have room for 16 ounces of heavy cream in the 2-liter jar and I wanted to save labor/time by making a large batch at once), the result was a smooth, creamy delicious yogurt.

4. august 2019
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Awesome feedback, thanks!

Vurdert til 5 av 5 stjerner

Awesome product!

Awesome product! Super easy to use, clean and store. Makes awesome yogurt. Ships fast and customer service is great!

18. juli 2019
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Awesome feedback, thanks for sharing :)

Vurdert til 5 av 5 stjerner

5 star rating

5 star rating
06/15/19
First Yogurt maker is a win!
Love my Luvele yogurt maker. It makes great SCD yogurt and the consistency is spot on! Thank you, Luvele!

6. juli 2019
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Luv this!!! Thanks for sharing

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