Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
We offer personalised greeting cards for any occasion. Whether it’s a personalised birthday card, a funny birthday card for him or her, or a milestone 40th, 50th or 60th — we’ve got birthdays covered too. From personalised greeting cards and anniversary cards to thank you cards, leaving cards and good luck cards — every design is yours to make truly bespoke. Sending get well soon cards, thinking of you cards, graduation cards, new home cards, sympathy cards or retirement cards? Upload your own photo, edit the text and create something they’ll genuinely love. Our personalised cards are loved by customers across the UK — and with same day dispatch and next day delivery cards available, there’s no excuse for sending something ordinary. Make it personal. Make it you.
Storbritannia
3,9
4 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Have ordered a couple of times and have never received anything but 5 star customer service and communication. For a small company, they make a huge effort and even sorted a completely random custom request at the drop of a hat! They also posted my card 1st class when I accidentally selected 2nd class delivery at no extra cost. Customer for life here ✌️
I have revised my rating based on the email received from the company, as they really are trying to make up for my poor experience. I still am not overly impressed as the original explanatory email they said they sent was never received by me, either in my main or junk folder, and I only had communication after posting my original review. I have now given them another chance as they offered me a free card. Hopefully this one will turn up!
Ordered an engagement card for my daughter and her fiancé with same day delivery. A week later received notification that my payment had been refunded with no explanation as to why. When I checked with my daughter she had not received the card. First time using this company and will be the last.
To respond to the company’s reply - no emails have been received from them (I have also checked my junk folder which had 2 marketing emails from Lush, but nothing else) other than the order confirmation and today the notice of refund so I am still at a loss as to why the order was not processed.
Update - I have now received an email from them (which went into my junk folder and came from “admin info” which is why it didn’t show up when I searched for “lush lobster”) which does indeed offer me a voucher. Still a disappointing experience overall though and unfortunately I wouldn’t order again as I now have no confidence that my order will be processed.
Svar fra Lush Lobster
Hi Maria, *SECOND REPLY* Kindly check for an email from Admin Info (info@lushlobster.com). Otherwise, please give us a ring on 020 4634 9683. We'll offer a £10 gift (in any form you want), and a free card as well. *REPLY* please check your spam, sometimes our emails land there. Feel free to call us on 020 4634 9683 if you'd like to discuss. Firstly we sincerely apologise for the inconvenience caused. We got in touch via email the day after you ordered your card and once again just now. We offer a full refund, a free card, and a gift voucher in form of your choice (kindly see the email from info@lushlobster.com for details)
Svar fra Lush Lobster
Lovely, thanks Rhonda!
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