Lunchbox Technologies Anmeldelser 

Michelle Lucas and Mark Turner have been incredibly helpful, making our transition to Lunchbox seamless! I cannot stress enough how easy they are to work with, which made the experience painless. Keep up the great work!

Mark is always great at providing support and clearly showing how to fix issues.

Working with Mark and Nathalie is like having the dream team in your corner. Their expertise isn’t just impressive—it’s a masterclass in competence delivered with grace and an oh-so-necessary sense of humor. When I’ve stumbled, they’ve never resorted to condescension. Instead, they’ve guided me through solutions with clarity and patience, turning potential frustration into genuine learning moments. Their commitment is unwavering, their knowledge deep and expansive, and their approach refreshingly human. It’s rare to find people who are not only exceptionally skilled but also genuinely invested in your success. Mark and Nathalie set that gold standard.

Nathalie made our transition to 2.0 seamless and stress-free. Her around-the-clock support, prompt responses, and genuine investment in our success were truly exceptional. She went above and beyond to ensure every detail was handled flawlessly. I can’t recommend her highly enough!

Nathalie is the best!!!! Made our transition to LB 2.0 as seamless as it could be. Very responsive and helpful till the end.

Mark is the most amazing person we've met at Lunchbox. We have been dealing with issues for over 9 months and he fixed MANY on one call. He brought trust back to Lunchbox when we have been looking at other companies to switch over to. Thank you so much Mark!

This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business.

The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications.

Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired.

We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.

We recently had the pleasure of working with Nathalie, and we can confidently say she is an exceptional professional. From our very first interaction, she impressed us with her helpfulness and attentiveness.

Nathalie is always ready to lend a hand and answer any questions we had, making us feel valued and supported. Her friendly demeanor and genuine interest in our success made the entire experience enjoyable. It’s clear that she is dedicated to her work and truly cares about the people she supports.

We are grateful for her assistance and highly recommend Nathalie to anyone fortunate enough to work with her. She’s an absolute gem!

Nathalie is amazing! Very helpful!

Nathalie Swann has been so patient and answers so fast when I need something. She is sweet and has been so helpful in onboarding and understanding our needs.

Nathalie has really helped our company grow and drive sales. Her thoughtfulness and drive to help others succeed is what sets her and the lunchbox.io team apart from everyone else. Thank you Nathalie for all of your help!

NATHALIE & SARAH ARE THE BEST APP TEAM WE COULD EVER ASKED FOR!

WE LOVE YOU GUYS!

- Love La La Land

Kate was 100% the reason this went so smooth and loved working with her!

We had some technical issues when first onboarding to Lunchbox 2.0 but our rep, Kate, and the upper management team at Lunchbox all worked with us to get to the bottom of those issues and resolve them and continued to check in to make sure that everything was working properly. Kate was our direct point of contact and she kept us up-to-date on the progress of tickets we put in and was a great advocate for us. Since those initial issues have been resolved, our experience has improved and we are happy with the switch over to 2.0.

Lunchbox Technologies always provides best-in-class support, fueled by a team of phenomenal experts whose focus is your satisfaction.

Thank you, Lunchbox Team!

Mark Turner is always super helpful and always ensures a solution is reached. Step by step instructions each time! Amazing service!

When looking for the best provider for online ordering, loyalty, and gift cards for our company we interviewed and demoed countless options and ultimately landed on Lunchbox. The product is great, but even better are the people behind the curtain who make all of the magic happen. Rarely can you find a team that is as dedicated to your success as the folks at Lunchbox are. Particularly, Mark has been absolutely critical to much of our success as a brand going through our digital transformation. At times it almost feels like he is a team member at our company, proving his commitment to ensuring that we are fully educated and supported in launches, new roll outs, etc. Because of Mark and other great team members, I’ve referred Lunchbox to many other restaurant brands and will continue to do so.

The reason that Lunchbox is getting 5 stars for this issue resolution rests solely on the shoulders of Mark Turner, Director of Special Projects. We've been unimpressed by Lunchbox's customer service and issue resolution in the past, but Mark worked tirelessly for a week to help us fix the problems we were having with integration of giftcards into our system, coordinating with Toast as well as our former card printer and providers to make sure everything was fixed. Mark was in touch with our team, followed up with others when their service lagged, and kept communicating about consistent progress.

Mark turner absolutly saved our issues. Things were not moving but when he got involved everything started to take shape. His diligence and ability are unmatched! Thank you Mark!!

Mark have been super helpful and knowledgeable. He is our go to star if we want solutions.