Gave a very fair and honest valuation for the caravan, a lot more than we buy any caravan type companies. Customer service was excellent. My inlaws got pressured to sell their caravan back to the holi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We can definitely recommend Steve from Lunastatics. He is very genuine, professional and very helpful. If you need to sell your static caravan without any issues then go to Lunaststics without a dou... Vis mer
I would recommend Luna Statics to anyone wanting or needing to sell to a trader. Steve has been honest and upfront throughout the whole process. The price agreed was paid promptly on delivery to buyer... Vis mer
Very happy selling to Luna @ Steve and Maxine who were helpful with their advice and purchase price. Sometimes you don't mind being out of pocket when the customer service you receive is professional... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Luna Statics aim to make the buying and selling process of statics caravans as easy as possible.
Kontaktopplysninger
6b fern road, Tn380uh, Hastings, Storbritannia
- 0800 644 5000
- Enquiries@lunastatics.com
- lunastatics.com
4,9
Enestående
147 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We recently sold our Caravan through…
We recently sold our Caravan through Luna Statics and I cannot speak highly enough about how they managed the entire process, throughout they kept us informed and were ready to answer any questions we had.
We cannot thank them enough for the help and support we were given and I would highly recommend Luna Statics.
Thank you.
23. mars 2023
Anmeldelse skrevet uten oppfordring
Sale of holiday lodge
After a difficult period for holiday home owners, we decided to sell our holiday lodge. Steve was very helpful and honest all the way through the process, keeping us informed and dealing with the holiday park for us. We felt that our interests were protected and we felt secure throughout the whole process. Thank you Steve - would highly recommend both yourself and your Company.
4. mars 2023
Anmeldelse skrevet uten oppfordring
If you want to sell call Luna Statics, you won't be disappointed
When we decided to sell our static we had quite a few options but decided to go through Luna Statics, first because Steve was so genuine and second because of his industry contacts and know-how.
We're so glad we made that decision. Steve was honest, approachable, genuine and thorough, he was always on the end of the phone, encouraged us when we were concerned and made it his mission to get our static sold and moved off park, which he did. Can't say enough about how supportive he was. 5 star!!!
I've set the date for today when our static went on its way, but Steve has been working on our behalf for a good 3 months. Fantastic!!!
22. februar 2023
Anmeldelse skrevet uten oppfordring
100%
100%. Lovely friendly steve was Very helpfull. Made me a much better offer than my park Talked me through every stage of selling my caravan and organised everything directly with the park for me would 100% recommend .
12. februar 2023
Anmeldelse skrevet uten oppfordring
Exceptional service
As a park, we have been communicating with Steve & Claire for around 6 months. On every interaction, they have been so helpful, knowledgeable, and will give honest opinions and explanations. Luna Statics were spoken very highly of by some of our owners that had direct experiences with them, and our relationship with them is reflecting the same standards that you read here in these trust pilot reviews-exceptional. We have passed on the contact details for Luna to our sister parks as we are so impressed with their service and communication.
Claire, Steve and Luna, you should be super proud of your achievements. It has been a real pleasure to work with you.
10. februar 2023
Anmeldelse skrevet uten oppfordring
They were great took all the stress of…
They were great took all the stress of me and Liaison with the park concerning my caravan thanks guys
31. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Karen,
A straight forward sale. Couldn't have made it easier for us. Great caravan and a customer with an amazing attitude. What more can a business like ours want.
Thank you soo much, it was our pleasure!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
100% satisfied.
100%. Lovely friendly claire and steve. Very helpfull. Made me a much better offer than my park.Talked me through every stage of selling my caravan. I had a lot of problems with the park i was on, putting hurdles in the way to sell. but steve came on park to meet with staff and helped me to get things moving. Very happy, and i continue to recommend to everyone.
27. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Tania,
It wasn't an easy ride at all. We had obstacles and with some perseverance and patience, we managed to get there in the end.
Thank you to you and your son for sticking with us and believing in our business.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
5* Cannot recommend Luna Statics enough
Cannot recommend Luna Statics enough. My mum passed away and we had the very difficult task of selling her caravan. This was a caravan we loved so much and found really hard to decide to do. Luckily for us we found Luna Statics and they went above and beyond to make sure we were okay during the sale. They liaised with the site our caravan was on so I didn't have to be the middle person and arranged everything. From first quote to collection they really looked after us as customers not only this but they gave us a great price and we cannot thank them enough!
27. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Sarah,
We are really happy that you've had a great experience with Luna Statics!
Sometimes when helping customers or dealing with companies, we miss the fundamentle of what is actually happening and the attachements that come with the products we're about to purchase or sell.
We're really happy that we could make the process easier by dealing with everything making this small chapter in your life, smoother.
From all of us here at Luna, all the best to you and your family, may you remember the good and forever cherrish the present.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
First class advice
I contacted Steve at Luna Statics recently regarding the sale of our static caravan. He was incredibly honest, considerate and patient when offering his advice – something that is rather rare these days. I really appreciated his time and would not hesitate to recommend his business. (nb I rarely write any Reviews!) Thank you again Steve. Dawn
16. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Dawn,
Thank you very much for taking your time to write this review.
We didn't manage to purchase your caravan, however the time we spent on the phone wasn't wasted and we both came out with something at the end of it.
If ever you need anymore help or advice, please call us, our phones are always on and available.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Very easy to work with
Very easy to work with, paid on time,very reasonable and pleasant, was a pleasure to deal with Luna Statics
10. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Janet,
Thank you for your kind words!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Lovely company to deal with spoke to.…
Lovely company to deal with spoke to Maxine first and she guided me to everything we should do , gave us a fair price for our van and paid deposit straight away, as soon as the van was ready to collect they aranged for it to be collected and paid us the rest of our money, great company to deal with and i passed their name on to others on the caravan park . many thanks to all who helped us Terry.
29. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Terry,
Thank you for your review.
Your Atlas Moonstone was an amazing caravan in an amazing condition, thank you for giving us the opportunity to buy your caravan.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Excellent
Great service from beginning to end. Easy to deal with, friendly and efficient. Will definitely use again 👍
1. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Terry,
Thank you for your kind words!
Creating long lasting, high trust relationships with holiday parks are fundamental to our business, we endeavor to give superior service with your future purchases!
Give us a shout should you need new stock.
Also, if you ever need to offload any stock, we are always looking to purchase.
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Smooth and easy
No problems, great communication, made the process nice and smooth. Financial incentive for paying their details to other sellers. No hassle at all, many thanks.
4. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Ann,
Thank you for your kind words!
We really look forward to speaking in the future about potential referrals.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Steve and the team was absolutely…
Steve and the team was absolutely fantastic they helped us when other companies just tried, ripping us off can’t thank them enough!
1. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Simon,
Thank you for your review.
Creating long lasting, high trust relationships with holiday parks are fundamental to our business, we endeavor to give superior service with your future purchases!
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
We had looked at several vans elsewhere…
We had looked at several vans elsewhere before finding luna ,who's vans were far superior in quality and price we had a couple of problems but they were sorted very quickly so I would definitely use again
14. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Jason,
Thank you for your kind words!
We hope you enjoy your caravan, we're here if you need any help in the future!
Have a Merry Christmas and a Happy New Year!
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Fair and professional company
We dealt initially with Maxine who was very professional and helpful and we received a deposit from Luna within 24 hours of agreeing a very fair price for our caravan.
Although they have had problems on the collection side and are still arranging pickup, they agreed to send me the balance even before they receive the van. In my view Steve and Luna Statics are a very good and reliable outfit to deal with.
Dave and Jan Blowers Powys
13. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi David,
It isn't easy doing what we do, but we definitely give it all we've got.
We're just really pleased to be able to help as much as we can before Christmas!
We will still keep you up to date, as promised :)
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Very friendly contact with excellent…
Very friendly contact with excellent customer services. Good and fair price given for the caravan. Would use the company again.
12. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Karen,
Gosh! What an absolute rollercoaster, ey?!
We hit a few bumps and we learned a few lessons, but we definitely hit our goal, together.
We are soo very grateful for your patience and understanding, if it hadn't have been for this, we may not have found a solution soo quick.
You are an amazing person, a lot of respect for what you're doing for our next generation. If you ever need a chat, give us a call!
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
From start to finish they have helped us all the way been…
From start to finish they have been sooo helpful nothing to much trouble always polite and friendly they really took the pressure of us when we decided to sell our lovely caravan thank you all at Luna statics
7. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Christine,
We really try our hardest to go that extra mile in uncertain times like these, because we know that the smallest kindness will be passed forward again and again!
Your caravan was lovely and if there is anything we can do in the future, just give us a shout!
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Absolutely fantastic service from first…
Absolutely fantastic service from first contact to collection. Steve is so
Helpful. The best price given on two caravan sales out of three other known traders. Strongly recommend.
7. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Mandy,
What a time we had! We became best friends in the time we were talking haha! It's been a pleasure helping you and your mother, we're really please we managed to get your expected price at an uncertain time.
Good luck to you and yours.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Excellent, cheerful service
Selling our static caravan was easy with Luna Statics. I especially liked the regular updates on the progress of the sale, the speedy response to queries, and the cheerful helpful manner. It was a pleasure to deal with them
7. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Luna Statics LTD
Hi Pat,
In the world that we live in today and the industry we work within, we understand that customers such as yourself find it really hard to find the level of service you deserve. That's why we smash it every.single.time.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
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