Lumiskn Anmeldelser 

I have been a victim of LumiSkn Beauté Group scam. Sam and Emily, husband and wife duo, very intentative whilst trying to get your money snd turn switch once deal is done. Paid for a machine in full and months later not received. I’d like to connect with others who have had the same experience. Do not trust this company at all!

A friend has had the exact same experience with LumiSkn with delays and problems going back to 2025. They paid for the machine in full and was told it was ready and would be held by LumiSkn while they finished setting up their new salon. When they tried to arrange for the delivery they were told that the machine had been given to someone else , but that a new one had been ordered for them. This back and forth continued for months and when their patience ran out and they demanded a refund they got no useful response from the company at all. They are attempting to retrieve their money via a court action.

Looking on Company House it appears that LumiSkn have not submitted their accounts or their confirmation statement for this year. In addition Sam Varnfield's other company The Beaute Group has a charge registered against it and does not look financially stable.

Not professionals at all
We paid £720 for a beauty course that was cancelled and never delivered. A refund was owed but not received for three months, despite multiple follow-ups.

Holding payment for an undelivered service for this length of time shows a serious lack of professionalism. This experience has significantly reduced my confidence in the company, and I would urge potential customers to be very cautious before booking This company is based in Kettering Northamptonshire England

In March 2026, I purchased and paid approximately £3,000 for a machine from Sam Varnfield at Lumiskn - The Beaute Group. At the time of purchase, I was given expectations regarding delivery and training.
Over the following weeks and months, I experienced repeated delays and poor communication. Delivery dates were missed, and despite being booked onto training, the machine had still not been supplied. I repeatedly had to chase for updates and obtain information regarding my order.
As the delays continued, I requested a refund due to the failure to deliver within a reasonable timeframe. During this period, I also discovered that the terms and conditions being relied upon by the supplier had only been provided after payment had been made.
Most recently, I received an email from the company apologising for the delays, citing warehouse and office relocations as the cause. They offered to resolve the matter by supplying the machine, providing all training and marketing materials, and granting lifetime access to their Skin United course as a goodwill gesture. They also expressed a desire to rebuild our business relationship.
I accepted this offer in good faith and was prepared to give the company one final opportunity to fulfil their obligations. However, after accepting their proposal, I received no further communication or confirmation regarding delivery, training, or timescales.
At the time of writing, I remain without the machine I paid for in March, have lost valuable business opportunities due to the delays, and have spent considerable time chasing updates and attempting to resolve the matter amicably.
I am now considering further action to recover my money and sharing my experience with other therapists so they can make informed decisions when choosing suppliers.
Key concerns:
• Machine paid for in March 2026 and still not supplied.
• Multiple missed delivery commitments.
• Training arranged without the machine being delivered.
• Repeated communication issues and delays.
• Refund request not resolved.
• Terms and conditions supplied after payment.
• Goodwill resolution offered and accepted but no subsequent action taken.
My purpose in sharing this experience is not to be malicious, but to seek support, advice and to help other business owners make informed decisions based on real experiences.

This is the same company that’s from the UK. They don’t have any distributors in the United States. Please proceed with caution. Very cautionary tale as a owner of a studio that provides services that utilize equipment that they sell.
Once you send payment in shipping, you’re very unlikely to receive a device.
Sam and Emily are the owners you speak to either one of them or read about either one of them from their website to their bios to their LinkedIn profiles it’s the same company they just changed it from co.uk to .com. There’s no manufacture in the United States either.