Lulutox Anmeldelser 10

Another DO NOT BUY tale. I placed the order without reading the reviews and then instantly tried to cancel it for a refund, which they refused as 'it had already been processed'. My mistake, but assured I could return for a full refund. One month and zillions of emails and evidence and sweet 'sorry for the inconvenience' emails later, still no refund or promise of one. I have the pack here waiting for the returns label, but feeling stalled all the way. First they told me I had taken out a subscription when I definitely had not. I cancelled that. Then I had to wait until the tea was delivered so I could return it, which took longer that their service standard. Meanwhile, I had tried to get the money back via PayPal, which rejected my claim as the company said they had sent the tea, which finally arrived. But because I had opened up a dispute with PayPal Lulutox will not refund. PayPal has closed the case and confirmed it in writing but Lulutox says the case is still open. I have been sent round and round in circles, all for just £21.90. Yes, they want us to just give up and go away, but then they can continue the sharp practice. The chatbot agents are pleasant and sympathetic but do not have the capacity to act despite promising that all will be well. I have wasted so much time on this. To be continued no doubt...

Do not buy from this company. I ordered two bags but got charged for another 3. I received the 3 but not the two. Trying to get them returned and an answer about getting a refund for the 5 bags, including the 2 that I haven't received, has been just email after email and no answers.

Ordered 2 packets of Lutox Tea, immediately after ordering , I realised I had used this company before and had so many problems. I tried to cancel the order which they refused to do. When I received the order, I went through all the correct procedure to return the items, it was tracked, parcelled up correctly, shown as being received back by them by Royal Mail tracking and photographic evidence and I AM STILL AWAITING REFUND AND RECEIVING E-MAILS , asking for returns proof, tracking numbers, etc etc and that its being referred to their SPECIALLISED customer service team.
AVOID THIS COMPANY. !!!!!

Unfortunately I wish I had read review before ordering. Same as others here 3 orders went through instead of one I tried to cancel straight away but was told I couldn’t. The order was shipped I returned the unwanted ones at my own cost and now they won’t return my money because I don’t have the Royal Mail tracking number. The return label was clear on the front with the number they sent so why they can’t identify the parcel by this who knows. They business model is set up to extract money from people and customers service seems to be AI
DONT GET INVOLVED WITH THIS SCAM

Finger weg! Unseriös und nur Ärger. Erst als ich mit Strafanzeige wegen heimtückischen Betrug gedroht habe, bekam ich mein Geld zurück. Hat 2 Monate gedauert. Kein persönlicher Kontakt möglich, nur über KI gesteuerte "Pseudomitarbeiter".

absloutley shocking dint tryst um yhey took money out of my bsnk and i did not order anything 130 poound they took tryed it once time ago itbwas shit n tryed talking with al u get is automaited servixe joke

Do not buy from this company. Ordered some and they proceeded to take more money from my account. No refund given. Customer service absolutely atrocious. Avoid at all costs.

The website was very confusing and it is difficult to see what you have ordered. It is hard to find your way out of the website, there is no basket, or confirmation of order to check. You click a button and the money is instantly taken out of your account. So I accidentally ordered twice. I tried to cancel one order, difficult to find how to do it, but I sent a request to cancel within 20 mins. I was told I had a refund approved, but it has yet to appear in my account. Help desk insists I have been paid, they use different order numbers so the whole process is very confusing. Trying to return goods is equally difficult and they repeatedly offer you discounts instead. Nice tea, albeit expensive, but no way will I ever use this company again.

Lulutox is a LOVELY TEA, BUT very expensive as it does NOTHING ELSE.
It says it will help when you have tried everything and when you receive your expensive tea they send you programmes of nutrional advise and exercise, because they know that without you doing that the tea is not doing anything for you.

Easy to order once you get to where you need to be have ordered twice now don't know if it will help me lose weight but I am sleeping much better than I was and I seem to be more energetic than before early days yet so have made sure I have enough as taking one early morning and one before bedtime.