LUGGit Anmeldelser 

6 199
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

ΕΞΑΙΡΕΤΙΚΟ!! ΤΟΥΣ ΕΔΩΣΑ ΤΟ ΠΡΩΙ ΤΗ ΒΑΛΙΤΣΑ ΕΞΩ ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΠΟΥ ΔΙΕΜΕΝΑ ΚΑΙ ΜΠΟΡΕΣΑ ΝΑ ΚΑΝΩ ΤΗ ΔΟΥΛΕΙΑ ΜΟΥ ΜΕΣΑ ΣΤΗΝ ΑΘΗΝΑ ΧΩΡΙΣ ΝΑ ΕΧΩ ΝΑ ΚΟΥΒΑΛΑΩ ΚΑΙ ΜΙΑ ΒΑΛΙΤΣΑ, Ή ΝΑ ΨΑΧΝΩ ΓΙΑ ΧΩΡΟ ΝΑ ΤΗΝ ΑΦΗΣΩ Κ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Das Abholen und das Bringen der Koffer ist einwandfrei verlaufen. Der Fahrer hatte sich beim Bringen der Koffer an die Unterkunft verspätet, wir wurden jedoch rechtzeitig benachrichtigt. Er hat sich 1... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Easy to set up, easy pick up. The most important improvement is that the live tracking should let me know when they're headed to me. I got on the app early and while their distance was 4 minutes away... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super app!! Guillherme was super kind. When he was stuck in traffic he asked for help from another luggit colleague who came and assisted us to tag the luggages while waiting for Guillherme. Very effi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Turoperatør
  2. også i
  3. Ferieutleiebolig
  4. Koffertbutikk
  5. Leveringstjenester
  6. Reisebyrå

Om LUGGit

Skrevet av virksomheten



Enjoy your first and last hours in the city without luggage.

Arrived too early for the check-in, or do you have free time after check-out? No worries!



We collect your luggage, store it for as long as you need, and deliver it back to you at the time and place of your choice, so you can have more time of your trip without lugging your bags around.



BOOK NOW WITH 10%OFF USE CODE: TRUST10

Available in

Are you visiting another city? We are working to reach more and more cities around the world!





How does it work?

1. You book the service
You can instantly book your LUGGit service through our website or mobile app. All you have to do is tell us the pick-up and drop-off locations, the desired times, and how many bags you have with you.





2. One of our Keepers will meet you at the selected time and place
Before the Keeper meets you, you’ll be able to see all the necessary information about them, such as their name and car details.

Our Keepers wear an orange vest with their names so you can quickly identify them.



3. Enjoy your time without lugging your bags around
Your bags will be sealed and stored while you enjoy your time. Of course, you can always check where they are using our mobile app.





By using LUGGit, you can:
🙋‍ Schedule your order in advance or order it in real time as soon as you arrive in town. When scheduling your order, we will be at the place and time you chose to collect and store your luggage! If you do it in real time, we will be at the right place as soon as possible to collect your luggage!



🚚 Enjoy the best service provided by our Keepers. They will collect your luggage, store it and deliver it back to you at the time and place you choose.



🚶‍Stroll around the city more freely and comfortably before your hotel check-in, without carrying your luggage with you.



👉 Take advantage of more convenient luggage storage, without having to go back there. We will deliver your luggage directly to your hotel, whenever you want!



Is it safe to use LUGGit?
🔒 Yes! For us, the safety of your luggage and your time comes first. We offer insurance on all LUGGit options and our support team is always available to help you, so you have the best experience possible. You can always contact us through our live chat on the app or the website, or through WhatsApp.




Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(6 199)

1 191 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Convenient reliable and safe

Convenient reliable and safe! Highly recommend.

1. september 2026
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Svar fra LUGGit

Hi! Thank you so much for the great review. We’re thrilled to hear you found LUGGit convenient, reliable, and safe. Thank you for the recommendation, and we hope to see you again soon! 🧡

Vurdert til 5 av 5 stjerner

Met all expectations

Friendly, efficient, reliable. Very good communication.

12. september 2026
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Svar fra LUGGit

Hi Chris! Thank you for sharing your experience. We’re glad to know our team provided efficient communication and a reliable service. We look forward to assisting you on your next trip! 🧡

Vurdert til 5 av 5 stjerner

Perfect timing and safety.

10. september 2026
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Svar fra LUGGit

Hi Gokhan! Thank you so much for your feedback. Ensuring safety and perfect timing is always our top priority. Hope to help you again soon!

Vurdert til 5 av 5 stjerner

Un très bon service

Un très bon service! Bonne communication.

11. september 2026
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Svar fra LUGGit

Bonjour! Merci beaucoup pour votre avis. Nous sommes ravis d'apprendre que vous avez apprécié la qualité de notre service et la bonne communication. Au plaisir de vous réaccueillir bientôt! 🧡

Vurdert til 5 av 5 stjerner

Muito atenciosos

Muito atenciosos, cuidadosos e pontuais!

9. september 2026
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Svar fra LUGGit

Olá, Paulo! Muito obrigado pelo seu comentário. Ficamos muito felizes em saber que a atenção, o cuidado e a pontualidade da nossa equipa fizeram a diferença na sua experiência. Esperamos poder ajudar-lhe novamente em breve! 🧡

Vurdert til 5 av 5 stjerner

I’ve never used a service like this…

I’ve never used a service like this before, but it was great. The “keeper” to pickup my luggage was on time and thorough when ensuring that everything was zipped tied to know nothing would be tampered with. The “keeper” to deliver my luggage was actually a head of schedule and delivered it right to the place I was staying at.

11. september 2026
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Svar fra LUGGit

Hi there! Thank you for giving LUGGit a try for your first time and sharing such a detailed review. We're so glad to hear that our Keepers provided a thorough, punctual, and smooth service from pickup to delivery. We can't wait to help you again on your future travels! 🧡

Vurdert til 5 av 5 stjerner

EXCELENT DELIVERY SERVICE

EXCELENT DELIVERY AND STORAGE SERVICE

"I highly recommend LUGGit! Their service was absolutely excellent and perfectly punctual. They collected my luggage from a hotel near the Madrid airport one day, stored it safely, and delivered it the very next day to my daughter in downtown Madrid. Everything went smoothly, and their communication was great. I will definitely use their service again!"

11. september 2026
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Svar fra LUGGit

Hi Sandra Maria! Thank you so much for the wonderful recommendation and review. We’re delighted that our storage and delivery service made your experience in Madrid so smooth and punctual. It will be a pleasure to assist you and your family again! 🧡

Vurdert til 1 av 5 stjerner

Delays at both pickup and delivery

The package was picked up with a 20 minute delay, and delivery was delayed by 40 minutes. We almost missed our flight, we had to run to reach the gate. I am completely dissatisfied and disappointed with the service.
Update (Sept. 16. 2026):
Luggit acknowledged the error and apologized. That is positive.

9. september 2026
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Svar fra LUGGit

Hi Adrienne, thank you for sharing your feedback with us.

We are sincerely sorry for the delays during both pick-up and delivery, and we completely understand how stressful it was to rush for your flight. Punctuality is essential to the convenience and excellent service we aim to provide, and we apologize for failing to meet those expectations this time.


We appreciate your patience, and we will use your feedback to improve our timeliness and coordination. We hope to have another opportunity to give you the smooth, reliable experience you deserve.

Vurdert til 5 av 5 stjerner

Service was great

Service was great. Bags were collected and delivered exactly as promised. Would definitely recommend to others.

10. september 2026
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Svar fra LUGGit

Hi! Thank you for taking the time to leave us a review. We're glad to hear your luggage was collected and delivered exactly as promised. Thank you for recommending LUGGit, and we hope to assist you again soon! 🧡

Vurdert til 5 av 5 stjerner

Smooth and Easy process

The process was very smooth and easy to book. Both the person in cjarge of the luggagr pickup and contacting us were very helpful and kind. They answer and help all my questions and problems. I recommend 👍🏻

8. september 2026
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Svar fra LUGGit

Hi there! Thank you so much for your feedback. We're thrilled to hear that the booking process was smooth and that our team and Keepers were helpful in answering all your questions. Thank you for the recommendation, and we hope to see you again soon! 🧡

Vurdert til 5 av 5 stjerner

Excellent service that I would…

Excellent service that I would recommend. Cost us an extra fee cause it took longer than expected to clear security at the airport so we arrived late at the meeting point but that is on us. Allowed us to freely enjoy our first day in Porto. Luggage was delivered on time at our apartment at the end of day. Friendly staff!

5. september 2026
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Svar fra LUGGit

Hi there! Thank you for sharing your experience and recommendation. We're so glad that our service allowed you to freely enjoy your first day in Porto, even with the airport delays! It’s great to hear our Keepers were friendly and prompt with your delivery. We hope to assist you again on your next adventure! 🧡

Vurdert til 5 av 5 stjerner

I do recommand !!

Kind employees and easy communication ! First time and not the last 🌞

8. september 2026
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Svar fra LUGGit

Thank you so much for the review! We're delighted to hear you enjoyed the easy communication and friendly service from our team. We can't wait to assist you again on your next trip! 🌞🧡

Vurdert til 5 av 5 stjerner

Excellent service and amazing communication

Excellent service and amazing communication.
Had few unexpected changes in my itinerary due to flight cancellations which meant I could not receive my luggage back, the team reached out to me in the midst of everything and was very supportive and flexible. The whole process was extremely smooth and I didn’t worry about my stuff once while it was in storage!

10. september 2026
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Svar fra LUGGit

Hi Jude! Thank you for the incredible review! We know how stressful flight cancellations and unexpected itinerary changes can be, so we're happy our team could support you and keep things flexible and smooth. It’s great to know you felt your luggage was safe with us. We hope to welcome you back again soon! 🧡

Vurdert til 5 av 5 stjerner

Puntuales y super amables

Puntuales y super amables

7. september 2026
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Svar fra LUGGit

¡Muchas gracias por tu comentario! Nos alegra mucho saber que disfrutaste de nuestro servicio puntual y amable. ¡Esperamos poder ayudarte nuevamente en el futuro! 🧡

Vurdert til 5 av 5 stjerner

I have used Luggit several times when I…

I have used Luggit several times when I need my luggage held and moved from one location to another while traveling. This is a tremendous service and every time I’ve used it I’ve been very happy with Franco, the associate who hold my things, their professionalism and friendliness and reliability.

I will use Luggit again and can recommend them

1. desember 2025
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Svar fra LUGGit

Hi Melinda! Thank you so much for being a loyal LUGGit customer! We are so glad to hear that Franco provided his usual professional, reliable, and friendly service. Knowing you trust us time and time again means everything. We look forward to helping you on your next journey! 🧡

Vurdert til 5 av 5 stjerner

Nunca había tomado este servicio y fue…excelente

Nunca había tomado este servicio y fue excelente en todo, la
comodidad, la cordialidad del chofer, lo voy a recomendar!!!

9. september 2026
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Svar fra LUGGit

¡Hola Silvina! Muchas gracias por compartir tu experiencia. Nos alegra saber que tu primera vez usando LUGGit fue excelente y que disfrutaste de la comodidad y la cordialidad de nuestro Keeper. ¡Será un placer atenderte nuevamente pronto! 🧡

Vurdert til 5 av 5 stjerner

Muito bom e muito sérios

Muito bom e muito sérios

9. september 2026
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Svar fra LUGGit

Muito obrigado pela avaliação! Ficamos muito felizes em saber que achou o nosso serviço muito bom e sério. Esperamos poder ajudar novamente em breve! 🧡

Vurdert til 5 av 5 stjerner

Great service

Great service, they helped correct our booking after we already arrived in Barcelona and had alternative pick up organized within an hour.
I'd recommend this to anybody. They stored our two bikes and a suitcase and took great care of it.

9. september 2026
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Svar fra LUGGit

Thank you for the recommendation! We're so glad our team could quickly adjust your booking in Barcelona and get everything organized within an hour. Taking great care of your bikes and suitcase was our pleasure. Hope to assist you again on your future travels! 🧡

Vurdert til 5 av 5 stjerner

Communication Service

Very good communication and service

8. september 2026
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Svar fra LUGGit

Thank you for your feedback! We're happy to hear you experienced great communication and service with us. Hope to help you again soon! 🧡

Vurdert til 5 av 5 stjerner

Excellent service great communication…

Excellent service great communication felt our luggage was safe at all times. Never using lockers again.

8. september 2026
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Svar fra LUGGit

Thank you for the fantastic review, Kathy! We're thrilled that you felt your luggage was safe with us at all times and enjoyed our communication. We hope to assist you again soon! 🧡

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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