Bought an Eastpak Resistr for £190 inc next day delivery. Was £330 on Amazon, John Lewis and even Eastpaks own site. Ordered 3pm, arrived 8am next day. Would recommend wholehearedly. Brilliant!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Looking to replace my old American Tourister case LS had the most competitive price with free delivery. Last minute order was dealt with immediately and delivered promptly with great service from deli... Vis mer
Selskapet har svart
Have ordered twice from this store, both delivered within 24 hours even though only ordered on free standard delivery. I had to return one item and the returns process could not be simpler. Easy to in... Vis mer
Selskapet har svart
Excellent service. Ordered luggage on Tuesday, arrived the following day via courier, within the time limit stated. Well packaged item. Easy to use website when ordering. Was kept informed via e-mail... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.
Kontaktopplysninger
167 Hermitage Road, N4 1LZ, London, Storbritannia
- 0204 524470
- customerservice@luggagesuperstore.co.uk
- luggagesuperstore.co.uk
4,6
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great product very strong but not too…great
Great product very strong but not too heavy good layout for luggage in separate compartments
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Peter,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Happy Customer
Goods packaged securely and delivered promptly by friendly courier.
Goods - great value for money.
22. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Valerie,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Fast delivery
Fast delivery, beautiful laptop bag and beautiful colour, more like a very pale dusty pink shade. I bought this for a gift and I'm sure my Daughter will love it!
2. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Marilyn,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Great quality great price and delfiery
Ordered an American tourister case after being let down elsewhere got 65 percent off free next day delivery via DHL product is superb highly recommend this firm . Update the lock failed on the case whilst away. Returned the case repaired and returned in 2 weeks
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Nick,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Fast delivery, would buy from again!
Bought a Samsonite cabin bag, best price around, fast delivery and really pleased. Would definitely use again!
20. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Alison,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Rapid delivery and loads of choice
Rapid delivery and loads of choice, too. I was fortunate to be able to afford a bit extra so I went for the Samsonite. Easy to use, loads of capacity and some much easier to walk with rather than a pull along.
6. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Hi Richard,
Thank you for your great review of Luggage Superstore. We are so pleased to hear you are happy with your purchase.
Wishing you all the best,
Laura
Great job
Great job, super case and fast delivery, what's not to like.
Recommended, will use again!
20. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning Mr Dobson,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
Fantastic shop!
Fantastic shop with fast delivery! I love my Samsonite cabin trolley - Thank you!
13. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
I love luggage superstore they are very efficient and very helpful I have bought a lot of stuff from them
I love luggage superstore
9. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning Rabia,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
Bought a set of 3 suitcases from…
Bought a set of 3 suitcases from Luggage Superstore. Took them on holiday only to find the smallest one had a problem with the handle dropping down. I contacted them and they were very fast to replace the faulty one. Staff were lovely and easy to deal with.
1. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Hi Jane,
Thanks for your great review. I am sorry for the issue, I am glad we could resolve this for you.
Take care.
-Laura
Great customer service
18. oktober 2023
Svar fra Luggage Superstore
Hi Muhammad,
Thank you very much for your 5 star review!
-Laura
Great case and fantastic service
24. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Hi David,
Thank you very much for your 5 star review!
-Laura
I ordered an American Tourister luggage…
I ordered an American Tourister luggage set at eight a.m. on Friday, the luggage was delivered before quarter past nine on Saturday morning. Fantastic product, well packaged & brilliant service.
27. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning,
Thank you very much for your kind 5 star review!
Have a lovely weekend.
All the best,
Laura
Satisfied Customers
We were very happy with the suitcases and the service was excellent. The cases were very well packed which is something reassuring when ordering on line
23. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning,
Thank you very much for your kind 5 star review!
Have a lovely weekend.
All the best,
Laura
Very help full on the phone on line…
Very help full on the phone on line ordering was easy
Parcel arrived on time and in good order all in all good value for money
17. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good afternoon Peter,
Thank you for your kind 5 star review.
We appreciate this.
Best
-Laura
Good quality suitcase in a funky…
Good quality suitcase in a funky colour. Seems to be well made and sturdy. Very easy to deal with online. Excellent speedy service. Would definitely order again and would recommend.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning Cherie,
Thank you so much for your lovely review. We are so happy you are pleased with your purchase.
Have a lovely day.
Take care, Laura.
Great company to deal with
Great company to deal with, website easy to follow and with detailed images and dimensions of suitcases.
Unfortunately, I made a mistake with my original order by ordering the wrong size.
The process for sending the suitcase back was relatively straightforward, but maybe just add a little clarity that for oversized luggage, contact Luggage Superstore first to arrange a pickup.
Dealing with customer services couldn't have been more helpful, and in the end, we got everything sorted out.
In the meantime, I ordered a new suitcase with the correct dimensions and couldn't be happier with it.
Thanks for your support, I would highly recommend Luggage Superstore.
18. desember 2023
Svar fra Luggage Superstore
Good morning Neil.
Thank you so much for your lovely review. We are happy to hear we have been able to help resolve this matter for you.
Have a great day.
Take care, Laura.
Textbook
Extremely efficient ordering process and delivery then came super quickly. The product was in perfect condition. I'd definitely use this company again.
18. desember 2023
Svar fra Luggage Superstore
Good morning Mark,
Thank you so much for your amazing review. We are pleased you are happy with your order and the service provided.
Have a wonderful day.
-Laura
Svar fra Luggage Superstore
Good morning Julie.
Thank you so much for your 5 star review. We are pleased you are happy with your order and the service provided.
Have a wonderful day.
-Laura
Easy to order
Easy to order. Delivery faster than quoted. Well packaged and really happy with both cases.
3. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luggage Superstore
Good morning Jayne,
Thank you so much for your great review. We are pleased you are happy with your order and the service provided. We do like a fast delivery wherever possible!
Have a wonderful day.
-Laura
Dette er Trustpilot
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