Looking to replace my old American Tourister case LS had the most competitive price with free delivery. Last minute order was dealt with immediately and delivered promptly with great service from deli... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Looking to replace my old American Tourister case LS had the most competitive price with free delivery. Last minute order was dealt with immediately and delivered promptly with great service from deli... Vis mer
Selskapet har svart
Have ordered twice from this store, both delivered within 24 hours even though only ordered on free standard delivery. I had to return one item and the returns process could not be simpler. Easy to in... Vis mer
Selskapet har svart
Excellent service. Ordered luggage on Tuesday, arrived the following day via courier, within the time limit stated. Well packaged item. Easy to use website when ordering. Was kept informed via e-mail... Vis mer
Selskapet har svart
Superb customer service - I ordered three items, but then realised that one of them was not the thing I wanted. I messaged the team on WhatsApp and on email and Sarah replied to both messages promptly... Vis mer
Selskapet har svart
With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.
167 Hermitage Road, N4 1LZ, London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing service!
We realised our luggage would be delivered too late but contacted customer service, they helped immediately and we had our luggage delivered next day!
Highly recommend, brilliant service. Thank you!

Svar fra Luggage Superstore
Great service! Ordered two American Tourister Jet Driver suitcases. Ordering process was quick and very easy. Cases arrived within a few days & well packaged. Would highly recommend Luggage Superstore and would order from them again.

Svar fra Luggage Superstore
3 day delivery was one day!! Our £70 cases have TSA locks and zip eyes for a TSA padlock if you need that extra bit of casual security.
4 double wheel castor. Rubber 'tyres' can be pulled easily and has yet to be tried in anger. 68 medium size more than large enough for our 2 weeks away (we are great packers and are clothes frugal!)
Great job & we didn't use the billionaire place 🙏🏼😁

Svar fra Luggage Superstore
- Great customer service - we initially had an issue with DPD not delivery the suitcase ordered but Maria sent the suitcase straight back and it arrived the next day. Then we had a problem sending a XL suitcase with DPD but she sorted the problem on the spot with the post office staff.
- Quick delivery (bought a smaller suitcase - same day dispatch and next day delivery)
- Great product and much cheaper than on the manufacturer's website.
Would recommend purchasing from this company.

Svar fra Luggage Superstore
Wow wow wow. Yesterday afternoon I ordered Samsonite luggage for 50% off. Couldn’t believe the price !!! And today in the morning it’s already here! You absolutely smashing it guys thank you very much

Svar fra Luggage Superstore
The website is easy to navigate. The case was dispatched the same afternoon I ordered it, which is a rare experience in my opinion. The case was very well packaged, arrived super fast and is just as described. I've already told my sister who needs a case to use this company. As I will when we require another case. Many thanks Luggage Superstore. Michelle B.

Svar fra Luggage Superstore
Beautiful suitcase. Well made, very light and easy to push/ pull. Delivered promptly - next day. Excellent service

Svar fra Luggage Superstore
Great and prompt service. Everything was as described. I wasn’t sure if they were legit but I had to return 3 of the suitcases as I wanted the bigger size. The DPD return service was easy. Customer service was good but I asked for a new discount code to buy the larger cases (as I had a code originally) this was granted but never came through despite a few emails, so I ended up buying them from another luggage provider that had a discount code available.
I wouldn’t hesitate to use again.

Svar fra Luggage Superstore

Svar fra Luggage Superstore
perfect,
helpful, good value and quick delivery!

Svar fra Luggage Superstore
As it so turns out the suitcase I bought was too large and I returned it. But, it was delivered quickly and on time and my refund was made quickly too. I was impressed with this company!

Svar fra Luggage Superstore
Good prices and quick delivery and have since followed up with a repeat order.

Svar fra Luggage Superstore
Got a really good deal on the price for a high quality product.
Efficient delivery as well, happy with my purchase and service.

Svar fra Luggage Superstore
Very good service, luggage received within 24 hours of ordering.

Svar fra Luggage Superstore
Easy buying experience, information on shipping and delivery first class.
Case exactly as portrayed,replaces a12 year old veteran of many journeys.

Svar fra Luggage Superstore
I purchased two bags within two weeks of each other, great service on both occasions. One bag was too small I returned it and bought a larger size, given the credit very quickly. Delivery was very fast.
A great experience overall and the prices are quite good too!

Svar fra Luggage Superstore
Good selection, desired wheeled duffel in stock at discounted price. Great communication on order status and delivery tracking. Pleased you used DPD, a highly dependable firm unlike certain carriers.

Svar fra Luggage Superstore
Brilliant service first class, next day delivery excellent 👏

Svar fra Luggage Superstore
I had made a costly mistake on my order! All I needed to do to rectify it with a full refund was a late Sunday night email to customer service. First thing on Monday morning, I got a kind reply and full refund. I will certainly buying my next bag with Luggage Superstore. Thank you!!

Svar fra Luggage Superstore
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.