Very shady Casino site constantly chaining their domain name and request countless documents when trying to withdraw winnings. Also under no circumstance will they close your account. Hopefully they w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Servizio top pagamenti tutti ricevuti, perfettamente vinti piu di 10.000€ l’unica pecca che non puoi prelevare piu di 3000€ a settimana essendo usuario normale non vip. Ci vogliono da 1 a 3 giorni com... Vis mer
Selskapet har svart
Wel redelijk, uitbetaling al 48 uur aan het wachten, wel goede spellen. Al meermaals documenten aangeleverd voor verificatie. Zodra de uitbetaling binnen is laat ik het weten. Wel goede s... Vis mer
Selskapet har svart
Hallo, ich bin leider auf diese Website gestoßen als ich noch minderjährig wäre und habe mehr als 2000€ verloren....es wurde weder eine Verifizierung des Alters gefordert noch ein Ausweis oder ähnlich... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Kontaktopplysninger
Nederland
- luckywave.com
Viktig informasjon
2,5
Under middels
806 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I should even give a start
I should even give a start, they don't deserve it
Withdrawal, then they've cancelled it. Contacted them they asked to upload my documents but documents were already updated..... So don't trust them
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that your experience with the withdrawal process and verification requirements has caused frustration and disappointment. We care about our users, and all withdrawal requests and account verification procedures go through a series of checks to prevent issues and ensure a secure and compliant environment on the platform. These procedures are applied consistently to all users and may require additional review or documentation depending on verification requirements and internal processes. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
Withdrawal time a disaster Sunday I…
Withdrawal time a disaster Sunday I withdrew small amount over £100 still reserved and waiting utter shambles they do manually withdraws this company
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that your withdrawal has remained in a reserved status longer than expected. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment. Payment procedures are applied consistently to all users and are designed to protect both accounts and platform integrity. Processing times may vary depending on internal procedures and the volume of requests being handled at a given moment. We understand that waiting for a payout can feel frustrating, especially when a quick resolution is anticipated. If you would like your situation to be reviewed individually, you may reach out to the support team.
Lies
(Edit) this company is discussing messaged for months to close account and no response live chat say to email as they can’t do it but that’s a lie
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Craig Hodkinson,
Thank you for taking the time to share your feedback with us.
We appreciate your understanding regarding the verification process. While it may sometimes cause short delays, it is an important step to ensure the security of your account and transactions. We’re glad to hear that everything is now on track and your withdrawal is being processed.
It’s also great to know that you find our platform easy to navigate and enjoy using it on a daily basis. Your positive experience means a lot to us.
If you ever need any assistance, our support team is always here to help.
Kind regards,
LuckyWave
I have had funds leave my bank account…
I have had funds leave my bank account without my authorisation I have emailed you on several occasions and your ignoring my refund request I have had around £2000 leave my bank account my bank have been trying to get in contact but you keep ignoring the request. My card was used without my authentication!! I want my money back I have sent you emails responds and send my money back otherwise I carry on writing bad reviews !
They still have ignored me and not refunded my funds
Scammers I keep on writing bad reviews until I get my funds
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and outlining your concerns. We are sorry to hear that this situation has caused such serious concern, especially regarding unauthorised transactions, and we understand how distressing this may feel. We care about our users, and all transactions and account-related activities go through several checks to prevent issues and maintain a secure environment. Such cases are handled by our support team in accordance with established procedures and may require detailed review and verification depending on security-related checks. These measures are applied equally to all users to ensure fairness and protect account security. We take feedback of this nature very seriously and appreciate you bringing it to our attention.
Won £2300 if your British please keep away from this gambling site as I said won £2300 would knot let me withdrawal at any cost customers service wasn't that helpful nether
Won £2300 on this gambling site wouldn't let me withdrawal anything customers service was useless as well if you're British keep away
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the withdrawal process and support interaction have caused frustration, and we understand how concerning this may feel. We care about our users, and all transactions and withdrawal requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional verification depending on the case. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you bringing it to our attention.
they don't block your account even if…
they don't block your account even if they write 20 emails, don't fall for this site.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for your feedback. We are sorry to hear that your request regarding account closure or blocking has led to frustration and dissatisfaction. We care about our users, and all account-related requests, including closures and restrictions, go through a series of checks to prevent issues and ensure a safe and secure environment on the platform. These procedures are applied consistently to all users and are intended to support proper account management and user safety. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
Everytime I come to withdraw money they…
Everytime I come to withdraw money they keep asking for verification only last week it took 3 days to get my money after being messed about, now they want verification again
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that repeated verification requests have caused frustration, and we understand how this may feel inconvenient. We care about our users, and all transactions and verification requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional review depending on security and payment-related factors. These measures are applied equally to all users to ensure fairness and protect account security. We appreciate your patience and your feedback.
Worst casino ever experienced
Quite possibly the most illegal and immoral casino site ever experienced. They are operating in an unlawful and non compliant manner
They take your money and don’t pay out
when you have an account:
• you cant remove payment cards
• You cant set limits of any kind ( I’ve asked and been ignored)
• You cant delete your account ( I’ve asked for 3 months and been ignored)
• There isn’t a complaint procedure
• You cant call up – its always contact on live chat/email
Theres zero protection for you as a player, you can’t control your account at all and lucky wave won’t do anything to help you either.
The company live chat always say ‘they can’t do anything on their side so you must email’ when you email @support or VIP – it gets ignored. The fake ‘eva wade’ vip manager ignores all emails, ignores all requests
Their only remit is to simply take cash off you. That’s it. – avoid at all costs.
Also if everyone keeps complaining to Curaçao Gaming Authority (CGA) maybe they’ll bother to act info at gcb.cw, complaints at cga.cw
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your detailed feedback and concerns. We are sorry to hear that your experience has led to such serious concerns and understand how frustrating and important this situation may feel. We care about our users, and all account-related requests and transactions go through several checks to prevent issues and maintain a secure environment. Such matters are handled by our support team in accordance with established procedures and applicable platform policies, including those related to account management and user safety. These measures are applied equally to all users to ensure fairness and protect account security. We take feedback of this nature very seriously and appreciate you bringing it to our attention.
Teribbel casino they refuse to close…
Teribbel casino they refuse to close your account they have redicules policie
I read a lot of people have the same issue white this casino they come every time white the same lamé ecxuses i lost thousends of euro because they refuse to close my account a bunch of criminals thats wath they are
2. april 2026
Svar fra LuckyWave
Thank you for your feedback. We are sorry to hear that your experience with account closure has led to frustration and a negative impression. We care about our users, and all account-related requests, including closures, go through a series of checks to prevent issues and ensure a safe and secure environment on the platform. These procedures are applied consistently to all users and are intended to support proper account management and platform integrity. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
Total fraud
Absolutely, a scam. After three deposits , I hit a jackpot of ten thousand pounds it would not let me withdraw even. I send my Driving license, my passport bank statement pictures do not waste your money
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that the withdrawal and verification process caused such concern and frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions. Verification procedures, including document review, are carried out in accordance with established requirements applied consistently to all users. Our support team handles such cases within these processes to maintain accuracy and platform integrity. We understand how upsetting this situation may feel and appreciate you bringing it to attention.
Terrible
Terrible. Wass good thing for 2months. Triest to oerma ban… couldn took 200emails and still nothing. They gave me bonus 50spins. Won like 15bucks and had to wager 40x or smth like 600euros. Inmanaged to wagere it made like 1k euro went down to 800 and went for withdrawl. They rejected it and removed miney from my profile. Fot left only 162e…. Pathetic. And for 3 months was no problems
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your experience. We are sorry to hear that the situation with self-exclusion, bonus conditions, and withdrawal led to frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure and responsible environment. Bonus terms, wagering requirements, and account-related actions are based on established rules applied consistently to all users. Our support team handles such cases within these processes to maintain accuracy and platform integrity. We understand how disappointing this situation may feel and appreciate your feedback.
Will not close account although been…
Will not close account although been asked 3 Times...now they block my emails!
6. april 2026
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that your attempts to close your account have led to frustration and concern. We care about our users, and all requests go through a series of checks to prevent problems and ensure a safe and responsible environment. Account-related actions, including closure requests and communication handling, are managed in accordance with established procedures applied consistently to all users. Our support team handles such cases within these processes to maintain platform integrity and proper communication flow. We understand how upsetting this situation may feel and appreciate your feedback.
Goed casino
Goed casino, betalen binnen 12 uur sowieso uit na verificatie, 150 gestort en 6000 gewonnen en zonder problemen naar mijn bankrekening. Ook hebben ze veel spellen en goede klantenservice. Gewoon een legit casino
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Geachte Bram,
Hartelijk dank voor uw positieve feedback en dat u de tijd heeft genomen om uw ervaring met ons casino te delen. We zijn verheugd te horen dat uw uitbetaling snel en probleemloos is verlopen en dat u tevreden bent met onze spellen en klantenservice.
Uw tevredenheid is voor ons van het grootste belang, en uw woorden motiveren ons om de best mogelijke ervaring voor al onze spelers te blijven bieden.
We hopen dat u blijft genieten van onze spellen en diensten.
Met respect,
LuckyWave
Do not gamble at an unreliable casino with no country of origin.
I had no problem verifying my account the first time. But to be asked two or three times, to verify my account, and to request documents from my bank account is stalling and a bad policy to make me gamble with all my profits. It is strange that verification only happens if I lose the profits every time.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your experience. We are sorry to hear that repeated verification requests have caused frustration and concern. We care about our users, and all account-related checks, including verification procedures, go through a series of steps to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and may require additional documentation depending on verification requirements and security measures. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
A couple of small withdrawals have gone…
A couple of small withdrawals have gone though in line with was described , which is honestly all I expert.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Emanuel Avila,
Thank you for taking the time to share your experience with us.
We’re glad to hear that your withdrawals have been processed smoothly and in line with what was described. Providing clear expectations and reliable payment processing is very important to us.
Your feedback reassures us that we are on the right track, and we will continue working to maintain and improve our service.
Respectfully,
LuckyWave
Lucky wave say that all customers must…
Lucky wave say that all customers must verify there accounts for a safe environment yet and all they can’t find where my withdrawal of £1000 went to I know where it is still in there bank don’t anyone be stupid enough to listen to there bullshit
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback. We are sorry to hear that the situation with your withdrawal has caused frustration and concern. We care about our users, and all withdrawal requests and account verifications go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and may affect processing depending on verification and transaction review steps. Our support team is involved in reviewing such cases to maintain a reliable and secure experience.
Absolute Frechheit
Absolute Frechheit. Tut euch selber den Gefallen und spielt mir nicht. Ich habe in einem Monat insgesamt 10.000 € reingeschmissen jeden Tag.. bei so vielen Einzahlungen geben die nur Bonus und freie Spiele, die lachhaft sind.. und habe nicht mal ein Euro ausgezahlt
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Vielen Dank für Ihr Feedback und dass Sie Ihre Erfahrung mit uns teilen. Es tut uns leid zu hören, dass Ihre Erwartungen nicht erfüllt wurden und Sie diese Situation als so enttäuschend empfinden. Wir kümmern uns um unsere Nutzer, und alle Einzahlungen, Bonusangebote sowie Spielaktivitäten durchlaufen mehrere Prüfungen, um Probleme zu vermeiden und eine sichere Umgebung zu gewährleisten. Solche Prozesse werden von unserem Support-Team im Rahmen der geltenden Verfahren sorgfältig gehandhabt und basieren auf den festgelegten Bedingungen der Plattform. Diese Maßnahmen gelten für alle Nutzer gleichermaßen und dienen der Fairness sowie dem Schutz der Kontosicherheit. Wir nehmen Ihr Feedback ernst und wissen, dass solche Erfahrungen frustrierend sein können.
A fair and very nice site
Very nice and fun site to use! If you have a problem they respond very quick
21. mars 2026
Svar fra LuckyWave
Dear Bas Hennevelt,
Thank you very much for your kind feedback and for sharing your experience with us.
We’re delighted to hear that you find our platform enjoyable and fun to use. Creating a smooth and entertaining environment for our players is always our goal.
It’s especially great to know that our support team was able to assist you quickly when needed. Providing fast and helpful responses is something we truly value.
We appreciate your support and look forward to continuing to offer you the best possible experience.
Respectfully,
LuckyWave
Scam
Scam, will not allow me to withdraw the money that I have won only deposit. Money grabbing scums!!!!!!
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for your feedback. We are sorry to hear that you have experienced difficulties with withdrawals and understand how frustrating this situation may feel. We care about our users, and all requests go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and may require additional verification depending on the case. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you sharing your experience.
I had a very bad experience with…
I had a very bad experience with LuckyWave Casino.
I deposited and built my balance up to around £1,800–£2,000. I was allowed to request a withdrawal and even reverse that withdrawal to continue playing.
Only after this, my balance was suddenly reduced to £200, claiming a €20 bonus with a max win of x10.
This makes no sense because:
- I was allowed to withdraw
- I was allowed to reverse the withdrawal
- I continued gambling freely
If this was truly “bonus money,” none of this should have been possible.
Even worse, support admitted the system did not detect the rule at the time and it was applied later manually.
They also confirmed that if I had lost the money, the loss would have remained. So the rule is only applied when the player wins.
This is unfair, misleading, and inconsistent.
I have now escalated this to the regulator and will be taking further action.
Avoid this casino.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for taking the time to share such a detailed account of your experience. We are sorry to hear that the situation with your balance and bonus conditions caused confusion and concern. We care about our users, and all requests and account activities go through a series of checks to prevent problems and ensure a secure environment. Bonus terms and their application are based on established rules that are applied within the platform’s systems to maintain consistency for all users. Our support team reviews such cases within these processes, including situations where additional verification or adjustments may be required. We understand how frustrating this situation may feel and appreciate you bringing it to attention.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.