Very shady Casino site constantly chaining their domain name and request countless documents when trying to withdraw winnings. Also under no circumstance will they close your account. Hopefully they w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Servizio top pagamenti tutti ricevuti, perfettamente vinti piu di 10.000€ l’unica pecca che non puoi prelevare piu di 3000€ a settimana essendo usuario normale non vip. Ci vogliono da 1 a 3 giorni com... Vis mer
Selskapet har svart
Wel redelijk, uitbetaling al 48 uur aan het wachten, wel goede spellen. Al meermaals documenten aangeleverd voor verificatie. Zodra de uitbetaling binnen is laat ik het weten. Wel goede s... Vis mer
Selskapet har svart
Hallo, ich bin leider auf diese Website gestoßen als ich noch minderjährig wäre und habe mehr als 2000€ verloren....es wurde weder eine Verifizierung des Alters gefordert noch ein Ausweis oder ähnlich... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Kontaktopplysninger
Nederland
- luckywave.com
Viktig informasjon
2,5
Under middels
806 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you very much for the fast…
Thank you very much for the fast withdrawal I am from uk and l was very sad because the bad comment, the Lucky wave they are very serious and they pey me in few hours ,thank you to the wonderful time
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear FLORIN ZLOTE,
Thank you so much for your kind feedback! We’re thrilled to know you had such a positive experience with us. If you have any further suggestions or requests, please don’t hesitate to contact us.
With respect,
LuckyWave Casino
Hele slechte rtp
Hele slechte rtp! Service is slecht wordt van alles beloofd met bonussen en cashback vervolgens krijg je niks! Ook 100 plus mailtjes gestuurd om mijn account te verwijderen blokkeren enz, wordt niet gedaan je moet opeens een foto maken van jezelf met een a4 papier met luckywavr ik wil stoppen met de huidige data terwijl je dat nooit in het begin hoefde te doen bij het aanmaken van een account! Heel vervelend wat ik dus niet vertrouw!
Ik zou hier niet spelen vooral lekker ergens anders is het niet waard!
Probeer al vanaf november me account te laten sluiten wordt niet gedaan tenzij je die foto maakt! Ik vertrouw dat echt niet, heb nooit mij id moeten laten zien bij aanmelden, heb meer als 1000 gestort niks gewonnen niet eens geld terug!
Ook de medewerkers liegen alles bij elkaar. Ze werken samen met meerdere providers ook zoals amonbet enz!
Ben je Nederlands gwn lekker op Nederlandse site met licenties en aangesloten bij cruks!
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dank u wel voor het delen van uw feedback en het beschrijven van uw ervaring. Het spijt ons te horen dat de communicatie over bonussen, verificatieverzoeken en uw herhaalde verzoek tot accountsluiting tot frustratie hebben geleid. Wij geven om onze gebruikers, en alle account- en betalingsgerelateerde verzoeken doorlopen meerdere controles om problemen te voorkomen en een veilige omgeving te waarborgen. Deze procedures gelden voor alle gebruikers en zijn bedoeld om accounts, transacties en de integriteit van het platform te beschermen volgens de geldende voorwaarden en veiligheidsbeleid. Ons supportteam werkt binnen deze vastgestelde processen om verzoeken zorgvuldig en consistent te behandelen, inclusief aanvullende verificatiestappen wanneer dat vereist is.
Nothing but disappointment
This app, nothing but frustration to me it’s quicker for them to get my deposit but never accept my request for withdrawal, I have £125.00 pounds that had I ask for withdrawal 10 attempts but nothing happen so I decided to just give my money back to them because I think that is they’re waiting for me to play again which and yes they took all of it. So I requested there and then to deactivate my account. Never trust this app. For those who just started be very aware
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and explaining your experience. We are sorry to hear that the withdrawal attempts and subsequent events caused frustration. We care about our users, and all withdrawal and account-related requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established policies. Our support team operates within these processes to ensure consistent and secure handling of all matters, including account deactivation requests.
I have spent nearly £2500 on this site…
I have spent nearly £2500 on this site and have never withdrawn. Since last week I have tried to withdraw. They requested many document, such as full personal bank statement which is not legal but I sent. Each time Lucky wave created problems to prevent my withdraw.
Their customer service is very poor and occasionally reply’s. They do not help in any ways to fixe the problem.
I have requested an email address for the complain department and revived no reply.
My next step will be complain to the EU gaming Committee as I am not receiving any assistant from Lucky wave.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and outlining your concerns. We are sorry to hear that the withdrawal process and document requests have caused frustration. We care about our users, and all withdrawal and verification requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established policies and regulatory requirements. Our support team operates within these processes to ensure consistent and secure handling of all cases.
Malgré de gros montants joués et perdus…
Malgré de gros montants joués et perdus sur 1 semaine ( + de 1500 euros), aucun cashback ni bonus d'offert. Et j'en suis à 5 mails au support pour demander une clôture définitive de mon compte. A ce jour, aucun retour de leur part, mon compte est toujours ouvert. Ils ne sont pas sérieux.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Merci d’avoir partagé votre retour. Nous sommes désolés d’apprendre que votre expérience concernant les offres promotionnelles et votre demande de clôture de compte vous a causé de la frustration. Nous prenons soin de nos utilisateurs, et toutes les demandes liées aux comptes passent par une série de vérifications afin de prévenir les problèmes et de garantir un environnement sécurisé. Ces procédures s’appliquent à tous les utilisateurs et visent à protéger les comptes, les transactions et l’intégrité de la plateforme conformément aux conditions établies. Notre équipe d’assistance agit dans le cadre de ces processus afin d’assurer un traitement cohérent et sécurisé de chaque dossier, y compris les demandes de clôture définitive.
Lucky wave positive
Would just like to give this casino some credit after joining and reading reviews i honestly thought if and when i withdraw will i get it ive made 3 withdrawels now £1700-£1000-£2300 and all gone in with no problem in around 8 hours. Only thing is i did try to close my account and they kept delaying then giving me a week breathing space even though i asked several times i wanted my account closed otherwise they seem a legit casino
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear louise allen,
Thank you for your trust and such important recognition. We are very pleased that our payments (including large amounts) have confirmed your belief in the integrity of the platform. Regarding the closure of your account, we understand your concern. We sometimes offer players a pause so that they can make an informed decision, but we always respect their final choice. Please contact us directly and we will resolve this issue as soon as possible. In any case, thank you for sharing your experience.
Best regards,
LuckyWave Casino
This casino has many cool slots.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Milton K,
Thank you for your excellent review. We’re pleased to know you enjoyed your time with us and hope to see you again soon.
With respect,
LuckyWave Casino
Nog steeds niet uitbetaald door Lucky…
Nog steeds niet uitbetaald door Lucky Wave Casino.
Elke keer krijg ik weer een ander verhaal te horen over waarom mijn uitbetaling niet wordt verwerkt. Ze blijven rond de pot draaien en geven geen duidelijk antwoord. Alle gevraagde documenten zijn al aangeleverd, maar er verandert niets.
Erg frustrerend en teleurstellend.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dank u wel voor het delen van uw feedback en het beschrijven van uw ervaring. Het spijt ons te horen dat de uitbetaling langer duurt dan verwacht en dat de communicatie als onduidelijk wordt ervaren. Wij geven om onze gebruikers, en alle uitbetalingsverzoeken doorlopen meerdere controles om problemen te voorkomen en een veilige omgeving te waarborgen. Deze procedures gelden voor alle gebruikers en zijn bedoeld om accounts, transacties en de integriteit van het platform te beschermen volgens de geldende voorwaarden. Ons supportteam werkt binnen deze vastgestelde processen om een zorgvuldige en consistente beoordeling te waarborgen. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
Avoid rigged slots
Withdrawals are very quick however slots are clearly rigged to death. It will only let you win on your first couple deposits hit every bonus and decent wins on them then after that constant dead spins on every single game almost impossible to hit a bonus and if you do it pays next to nothing. Rtp is non existent. Won’t be playing on here again. Would recommend to avoid.
EDIT: decided to give them one last try and nothing but dead spins and absolute rubbish bonuses some games lost couple hundred pound and still never bonused or won anything! Support is absolutely useless I have emailed countless times asking for my account to be self excluded with no reply live chat doesn’t help don’t bother with this scam of a site they make sure you don’t win clearly rigging slots it’s absolutely disgusting. Also since signing up to this scam of a site I receive nothing but scam calls all day everyday
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the gameplay did not meet your expectations and led to dissatisfaction. We care about our users, and all platform activities, including game operations, go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect fair play, accounts, and platform integrity in accordance with established policies. Our support team operates within these processes to ensure consistent and secure handling of all matters.
Absolute joke of a casino takes your…
Absolute joke of a casino takes your money but don’t pay out tries giving you excuses about needs all this different documents so I’m just gonna share a few screenshots to show people and not to use this company as an absolute rip-off. I’ve been trying to deal with it for seven days and haven’t even sorted it if anyone wants to lose their money on this company please do so but they are a rip-off company don’t spend money with these people might as well just burn your money more satisfying if you win anything big you got no chance I couldn’t even get my £120 feel sorry for anyone that wins bigger PEOPLE AVIOD AT ALL COST
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the withdrawal process and document verification requirements have caused frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity, including verification obligations. Our support team operates within these established processes to ensure secure and consistent handling of all cases. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
Nice casino
Fast pay out and good games my withdrawal wasn't easy due to the fact I was entering the wrong bank num but I must say customer support was great, professional and kind towards me all time. I complained yet it was my fault. Thanks for being understanding I will be back to play again.
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Kelly,
Thank you for taking the time to share your experience. Reach out anytime if you have further suggestions or requests.
With respect,
LuckyWave Casino
Good place
They have all my favorite slots and so many more I've discovered. I love just trying new games. Definitely the best place for me
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear higgins,
Your feedback truly matters to us! Best wishes for thrilling gameplay and great results. Feel free to contact us anytime.
With respect,
LuckyWave Casino
Fast withdrawal
I had doubts about this company, but main thing withdrawals, went smoothly. It doesn't take even 24 hours. I did two withdrawals without any issues. Just be careful with bonuses, it can be restrictions to withdraw when you applied for bonuses.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Mareks,
Thank you for taking the time to share your experience. Reach out anytime if you have further suggestions or requests.
With respect,
LuckyWave Casino
If you are in the uk please don’t use…
If you are in the uk please don’t use this company. They will allow you to make a deposit and refuse to pay your withdrawal. I have no idea how this is allowed?? I guess due to them not being unlicensed with the gambling commission.
They say they have 24 hour chat. Another lie it’s a robot who is hopeless.
You won’t get your money out of this company.
By a mile the worst betting site I’ve ever used. It’s a fraud - stay well clear
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your concerns. We are sorry to hear that the withdrawal process and the support experience caused frustration and disappointment. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity. Our support team operates within these established processes to maintain platform safety. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
Zeer slechte site….
Zeer slechte site….. als je iets wint doen ze moeilijk om uit te betalen
Zoek aub een andere site voor casino spellen
Ze betalen niet uit
Met zijn bonus mode
Maar lees dat ik niet de enigste ben met deze oplichters
PAS OP OPLICHTERS
Waardeloos reactie
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dank u wel voor het delen van uw feedback en het beschrijven van uw ervaring. Het spijt ons te horen dat de afhandeling van winsten en bonusgerelateerde voorwaarden tot frustratie hebben geleid. Wij geven om onze gebruikers, en alle aanvragen doorlopen meerdere controles om problemen te voorkomen en een veilige spelomgeving te waarborgen. Deze procedures gelden voor alle gebruikers en zijn bedoeld om eerlijke spelvoorwaarden en de integriteit van het platform te beschermen. Ons supportteam werkt binnen deze vastgestelde processen om transacties veilig en correct te verwerken. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
I took the bonus
I took the bonus when signing up and it definitely made the first sessions more interesting!
25. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Dear Alexander E,
We sincerely thank you for your excellent feedback! Your support is appreciated, and we wish you all the best in your gaming adventures. Reach out anytime if you have further suggestions or requests.
With respect,
LuckyWave Casino
Brilliant customer service good choice…
Brilliant customer service good choice of games
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Hello Amy Dolan,
Thank you for your review! It is important to us that you feel comfortable at every stage — from choosing a game to communicating with support. We are glad you noticed this.
Best regards,
LuckyWave Casino
Total rubbish..sen online mine slot…
Total rubbish..sen online mine slot adverts
. anyway,tried to play... Never won nothing above 2.18£ nothing. From all games got one win,6 pounds( they showing big win. ) from 60p stake? Really?? Avoid. No chance to win. No chance. Total scam.
Look what you replied - fair game??? Do u know what that means??? Not win up to 2.18 in best scenario. That means you blind robbing people
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Thank you for sharing your feedback and describing your experience. We are sorry to hear that your gameplay results did not meet expectations and led to disappointment. We care about our users, and all games and activities on the platform operate under established systems designed to ensure fair play and a secure environment. These mechanisms are applied consistently to all users and are intended to maintain game integrity and transparency. We understand how frustrating it can feel when outcomes do not align with expectations.
Svar fra LuckyWave
Hello Scott Simpson,
Thank you for your kind words! It is important to us that every guest feels comfortable and sees our website not just as a platform, but as a space with a caring atmosphere. We are glad that you feel this way.
Best regards,
LuckyWave Casino
No complain
Bonus helped me get more playtime and I ended up wining. So I can not complain!
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LuckyWave
Hello Jeff,
This is precisely why we create bonuses — to make the game more enjoyable and rewarding. We are delighted that you not only extended your enjoyment, but also won! Thank you for sharing your positive experience.
Kind regards,
LuckyWave Casino
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.