I was dubious about ordering from Lovcour
I was dubious about ordering from Lovcour due to the lack of reviews, but I thought I would take a punt with them. They emailed me very quickly to advise that their shipping carrier was on holiday so delivery could take up to two weeks, and if I did not want to wait that long I could have a full refund. I thought that was great service and a very considerate offer. But I had time to wait. It arrived in just over 2 weeks, so really not bad.
The bag itself is of alright quality, but it is considerably smaller than it appeared on the website. By my calculations the capacity of the bag is around two thirds of the capacity advertised.
The website suggests they are an American company hand producing merchandise, but when I got the package it was clear they are just a dropshipping website selling bags that have been mass produced in China. There's nothing wrong with that in my mind, but be upfront about it.
UPDATE:
I decided to return the bag as it was not the capacity that I required. The process was very simple and now within 24 hours of sending notification I would be returning it, I have received an email from Paypal saying that a full refund has been processed. However, instead of taking the feedback that the capacity listed on the site is incorrect and updating their site. The folks over at Lovcour thought it would be best to try and convince me that somewhere between them sending out the bag and me receiving it, the package was intercepted and replaced with an exact, albeit smaller, fake and then delivered to me. Say what you like about Lovcour, but you can't say that you don't at least get a good laugh when you order with them!!
19. februar 2022
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