LOOK OPTIC Anmeldelser 395

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been purchasing from here for the last few years and am VERY happy with my experience and my glasses. I have found my favorites and I continue to go back for new colors. The shipping is always... Vis mer

Vurdert til 5 av 5 stjerner

Love the glasses. I bought two pair for a little variety. They look great and work perfectly for my needs. (They actually work better than my prescription glasses. Using the 2x magnification as I type... Vis mer

Vurdert til 5 av 5 stjerner

Customer service is excellent. I received a quick response to my email and my problem was resolved very expediently. So easy to work with! Look Optic stands behind their product and guarantee. I own s... Vis mer

Vurdert til 5 av 5 stjerner

I notified the look team of a frame flaw with pictures. Within a few minutes, I received a warranty replacement. How amazing. Thank You, I get so many compliments when wearing these readers.

Informasjon om virksomheten

  1. Brillegrossist

Skrevet av virksomheten

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

395 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Your customer support team is amazing…

Your customer support team is amazing and available for support what seems to be 24/7 to help resolve all issues. You are one of the few company that stands behind their product and truly helps your customers have a positive experience leading to return purchases and referrals to others! Thank you for your assistance!

6. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Glasses got lost for while, fit is not right and won't work.

Glasses got lost. I did get a refund. Then they came finally but after i had to buy others to fulfill need. Waiting for label to send back. I did not like the fit once they arrived. I have a bit of a high bridge and when i look down to page to read there is a big gap so I cannot read with them. Also, with readers i often put them up on head like headband like if i have to walk down stairs. They do not stay on head and fall off when i look down. I do better at the dollar store for readers.

17. november 2025
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Svar fra LOOK OPTIC

Hi Robin,

Thank you so much for sharing this with us, and we are truly sorry for the experience you’ve had.

We completely understand your frustration. Please note that the Cosmo fits wide to average-sized faces. We’re happy to suggest smaller frames for a more secure fit.
Please email us at hello@lookoptic.com and we’ll be glad to help you with either an exchange or a return. You can also find the return link in the footer of our website.

Thank you,
LOOK OPTIC

Vurdert til 1 av 5 stjerner

Avoid this company

I ordered 1 pair to try. They sent and charged me for two. They did not work well and did not look the way they did on the websites virtual mirror. The return process was frustrating and they h charge a 40% restocking fee. This company is a scam! Avoid it.

7. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra LOOK OPTIC

Hi Kai,

Thank you for your review. According to your order, you ordered two items- both Laurel Taupe progressives +1.00

We emailed you a free return label. Please note we did not charge you a 40% restocking fee. We do not charge 40% restocking fee unless you are outfit our 90 day return window.

Thank you.
LOOK OPTIC

Vurdert til 1 av 5 stjerner

The only thing good is the packaging

The only thing good is the packaging. The glasses are terrible.

17. november 2025
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Svar fra LOOK OPTIC

Hi John,

Thank you for taking the time to share your feedback. We’re really sorry to hear that the glasses didn’t meet your expectations.

We’d love to better understand what went wrong so we can help. When you have a moment, could you share a bit more about what you didn’t like about the frames? This will help us guide you toward a better option.

We’re also more than happy to help arrange an exchange or a return, whatever works best for you. Just reach out to us at hello@lookoptic.com, and we’ll take care of it.

Thank you again for letting us know.
The LOOK OPTIC Team

Vurdert til 1 av 5 stjerner

Do not order

It takes forever to get your order. I still haven’t received it and they do not respond to an inquiry. Horrible company

20. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra LOOK OPTIC

Hi,

Thank you for your review. We requested additional information as we need your order number, and email address to better assist you. Please feel free to email us at hello@lookoptic.com

We are happy to ship a new package.

Thank you!

Vurdert til 1 av 5 stjerner

Don’t buy these glasses!

Don’t buy these glasses!! They are expensive and they claim that you can bend and adjust them easily. That is false advertising! When you try to bend them to adjust them they snap!!! But Peepers brand instead!!

19. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra LOOK OPTIC

Hi Linda,

Thank you for your review, and we’re so sorry for the inconvenience. Someone from our customer service team will be in touch shortly. We’re happy to ship a replacement or issue a refund.

Thank you,
LOOK OPTIC

Vurdert til 5 av 5 stjerner

Look Optic for reading needs

These glasses are well made and really helped me see close up and far away. Unfortunately, after cataract surgery, I found out that I have astigmatism which required me to have a prescription. Look Optic was very understanding and immediately issued me a refund. I highly recommend Look Optic for any of your post cataract vision needs.

19. oktober 2025
Vurdert til 5 av 5 stjerner

Love the glasses, however…

**** UPDATE: Look Optic customer service was amazing and made this right. They replaced my glasses quickly and I do not have enough good words to say about how responsive they have been. 5 stars!!!

Ordering process was easy and I was super excited to receive my glasses. However, I’ve had them for only a few weeks and they’ve already broken. While taking them out of my purse, the temple bacame caught in the zipper and while trying to undo it, plastic piece broke at the hinge. Plastic is very light weight and flimsy. Disappointed as I was super excited about them and loved them up until that point. For the price, I expected a higher quality product.

18. oktober 2025
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Svar fra LOOK OPTIC

Hi there,

We’re so sorry to hear your frame broke, that’s definitely not the experience we want for you, especially after how much you were enjoying them. Please email us at hello@lookoptic.com- we can help replace your pair right away.

Thank you for sharing your feedback, and we’ll make sure to make this right for you.

Thank you,
Tuti

Vurdert til 5 av 5 stjerner

They kept me up

They kept me up
To date on shipping. Also e-mail stating I have to get used to using them.

14. oktober 2025
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Svar fra LOOK OPTIC

Hi,

We’re happy to hear you found our updates helpful! And yes — it can take a little time to adjust to new lenses, especially progressives, but it sounds like you’re on the right track.

Thank you,
Tuti

Vurdert til 5 av 5 stjerner

Best progressives

Best progressives, great style , great customer service . Happy customer

14. oktober 2025
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Svar fra LOOK OPTIC

Hi Becca,

We love hearing that! thank you! We’re so glad you’re happy with your progressives, the style, and our service. Enjoy your new glasses.

Thank you,
Tuti

Vurdert til 5 av 5 stjerner

Great customer service!!

The customer service experience was so prompt and very helpful! The return process was very easy and efficient.

15. oktober 2025
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Svar fra LOOK OPTIC

Hi,

We’re so happy to hear that! Thank you for your kind words. we’re thrilled the return process was quick and easy for you.

Thank you,
Tuti

Vurdert til 5 av 5 stjerner

Keaton Progressives

I bought the Keaton progressives. This is my first pair of readers from Look Optic. Though I'm still getting used to wearing progressive's, I can say that these are very light and comfortable! I am happy with Look Optic's mission, customer service, and tips about wearing the glasses. I will definitely purchase from Look Optic again.

15. oktober 2025
Vurdert til 5 av 5 stjerner

Great looking glasses

I was looking for an upgrade to my current readers and saw a Look Optic ad on YouTube. I decided to go the website and found two that I liked. I first got the transitions, but decided those weren't for me, since I sit in front of a computer for work and need the readers all day. The exchange process was easy. I boxed up the ones I had, sent them back and got my new readers in a few days.

16. oktober 2025
Vurdert til 3 av 5 stjerner

I like the frames

I like the frames, but are so loose! I have to get them tightened.

16. oktober 2025
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Svar fra LOOK OPTIC

Hi Ellen,

We’re glad to hear you love the frames! If they feel a bit loose, you can easily adjust them by tightening the arms slightly, or if you prefer, we can walk you through a quick at-home adjustment.

Please email us at hello@lookoptic.com, and we’ll be happy to help.

Thank you,
Tuti

Vurdert til 2 av 5 stjerner

Not a clear lense if you are farsighted.

The look of the glasses was beautiful. The problem for me is that I'm farsighted but need readers. The top portion, for regular viewing, was not clear. It was extremely blurry for me, leading me to believe that it wasn't an unaltered lense. Very unfortunate.

16. oktober 2025
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Svar fra LOOK OPTIC

Hi Mariel,

Thank you for sharing your feedback. We’re so sorry to hear the lenses didn’t meet your expectations. Please note we do not offer distance magnification- Our progressives are clear at the top, and readers at the bottom. In addition, it can take up to 2 weeks to get used to them.

Please email us at hello@lookoptic.com- we’d be happy to help you find an option that better suits your vision needs.

Thank you,
Tuti

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