Very quick delivery timescale and good comms from delivery company. The product, oak logs, is the best I have purchased from any other company. When is states ready to burn it really is with hydrost... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to deal with. Easy order process. Good price, great and flexible delivery service, very pleasant delivery man. The product is first class: both firewood and kindling burn extremely well. No... Vis mer
Easy to order and delivery was very efficient, they came within 2 days. The logs were delivered exactly where I requested they were dropped and you receive a call on the day too. I was kept informed t... Vis mer
Selskapet har svart
Easy to order and arrived as planned. I particularly like the consistency of sizes of the logs. There’s nothing worse for me than having a few enormous logs that don’t fit into my medium sized burner... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Logs Online is your trusted source for premium kiln-dried logs, delivered straight to your door. We offer high-quality, ready-to-burn firewood ideal for stoves, fireplaces, chimineas, and pizza ovens. With a focus on convenience, fast delivery, and exceptional customer service, we make it easy to stay warm and cozy all year round. Shop with confidence and enjoy a reliable supply of top-quality firewood from Logs Online.
Kontaktopplysninger
International House, 307 Cotton Exchange, L3 9LQ, Liverpool, Storbritannia
- 0332203413
- sales@logsoline.co.uk
- logsonline.co.uk
4,6
Enestående
68 anmeldelser
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Clear website and ordering was easy
Clear website and ordering was easy. Good prices, prompt delivery. Can't fault the service at all
13. januar 2025
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Excellent service
11. januar 2025
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Delivered quickly and efficiently.
11. januar 2025
Svar fra logsonline.co.uk
Thank you so much for your review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Easy to order and delivery was very…
Easy to order and delivery was very efficient, they came within 2 days. The logs were delivered exactly where I requested they were dropped and you receive a call on the day too. I was kept informed throughout the whole process, great service and good quality logs- I will be ordering again. Thank you logsonline.
14. desember 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
My order was not delivered properly
My order was not delivered properly. I reported the problem to the company the next day. Instead of a quick response and solution It took a week with several emails from my end to find out what went wrong. I had to send a couple of emails to get finally an answer that you will refund for the product which was still owed to me. I am still waiting for my refund 2-3 weeks after your mistake.
I am not going to order again from your company as I find you unreliable and unprofessional. With all my good intention when something goes wrong the customer no matter the order ( a ton or a few kgs it is still an order) has the right to be informed on time and to be refunded or to get the rest of their order. The customer should never spend a week from his time to try to find out what has happened and fix the problem from your company or your associates. Kind regsrds
14. desember 2024
Good quality, fast delivery, fair pricing
Quality ash hardwood; delivered quickly and good experience with customer service and reasonable pricing.
22. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Ordering is easy and what you see is…
Ordering is easy and what you see is what is sent!
12. desember 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Prompt delivery of high quality logs
Prompt delivery of high quality logs, thank you.
11. desember 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Good
Good quality logs,useful website and ordering process. Some delays with delivery hence 4 not 5 star
11. desember 2024
Svar fra logsonline.co.uk
Thank you so much for your review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Good quality wood
Good quality wood, arrived on time, extremely helpful with my order 👍
19. november 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Units missing, poor customer service followed. Only reason there are any stars is because most units now arrived
Ordered 7 units and 5 arrived.
Have contacted this company 5 times with different promised dates for the missing 2 units, 1 being correct but only 1 of the 2 units were delivered. Mind blowing how they can get it so wrong and the lack of communication is ridiculous. I have only been updated when chasing and there is no concern from their staff, they simply don't care - Kevin is useless, many thanks for the worst customer service ☺
I would avoid this company had I know how much of a faff it would be to receive such a little order.
9. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra logsonline.co.uk
We shipped the items via our fulfilment centre. The customer informed us 2 of the 7 chimney starters were missing. We were checking this with our fulfilment centre but took the customer at their word and expedited a replacement of the 2 missing units. Unfortunately, only 1 of the replacement units shipped expeditiously but was followed soon by the final remaining unit.
We apologised to the customer for the inconvenience and mistake but have taken the error up with our fulfilment centre.
arrived when promised super helpful…
arrived when promised super helpful driver, great company to deal with
19. november 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Good quality wood
Easy to order online. Delivered with no issues. The wood is better quality than what you buy in the shops. Would recommend and will be buying another pallet when we run out!
18. november 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
I recommend buying your logs from…
I recommend buying your logs from someone local. These are good logs but they are about 15% more expensive than usual. I always use a local supplier but someone recommended these so thought would try. They gave me a delivery day so took the afternoon off and they never arrived. So arranged a different day with the haulage company they use. They arrive in a huge crate and leave the crate with you (on my kirbside) if you can remove crate, break it down etc, great but I had to get some help. Not convenient for me so won’t use again and didn’t like the service from them. Previously with local suppliers I have always asked for a specific day for them to be delivered and never let down and always good kiln dried logs.
20. november 2024
Anmeldelse skrevet uten oppfordring
Fabulous service
Fabulous service. Quick, easy and competitively priced. Very satisfied!
16. november 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Great price and service would recommend…
Great price and service would recommend this company
6. november 2024
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
Great dedication
I had an issue with my order, as wood ordered was out of stock, but the team - particularly Alan, went above and beyond to resolve it. Alan stepped in and made sure everything was sorted out quickly, even going the extra mile by sending additional items over the weekend to save the bbq scheduled for a day! The service was amazing, communication was spot on, and I couldn’t be happier with the outcome. Five stars for excellent service and dedication – highly recommended
18. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra logsonline.co.uk
Thank you so much for your 5-star review! We’re delighted you’re happy with our products and service, and we really appreciate your support. We look forward to serving you again soon 🔥
— The LogsOnline Team
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