We've been trialling a Lockabox at our training school, and it's been fantastic. It's the perfect solution for our school environment, especially when working with teenagers. Learners can still see th... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My first Lockabox purchased I somehow got locked out of. The excellent customer support managed to get me back in! I have now purchased two more. I have a son with learning disabilities who cant r... Vis mer
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Our care company got to know Lockabox during a care show in Birmingham. We found the product useful for our elderly clients, especially those with dementia. Since then we have ordered a few of these b... Vis mer
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The staff were extremely helpful in arranging an invoice for our small business to buy a larger number at a very reasonable price.
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Informasjon om virksomheten
- Forhandler av safer og hvelv
- Hvitevareforretning
- Kurvleverandør
- Benkeplateforhandler
- Leverandør av medisinsk utstyr
Skrevet av virksomheten
Independent UK based designer manufacturer and distributor of innovative lockable storage products. Safer lockable storage for food, medicine, devices and everyday household items, providing peace of mind and reassurance.
Kontaktopplysninger
Unit 1 Duke Street Chambers, Bridge Street, , TQ7 1HX, Kingsbridge, Storbritannia
- 01548856574
- info@lockabox.com
- lockabox.com
4,8
Enestående
132 anmeldelser
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Excellent Customer Service
I was having challenges with changing the code on the lock box. the customer service is excellent. they get back to you right away. being that there is a 2 year warranty, i was able to receive a new box since the code was not able to change. I am impressed with their devotion to making it right for their customers. the box is of very good quality too.
1. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Morning Ellen,
Thank you very much for your 5 star review - it is much appreciated.
I am glad that we were able to sort out your problem and that you are happy with your Lockbox.
Kind regards,
Alex
Excellent service and product
Excellent service and product. Super fast tracked delivery and communications. Thank you 😀
1. juli 2021
Svar fra Lockabox
Good Morning Jean,
Thank you for your 5 star review - we really appreciate it.
We are glad that you were happy with your box and the service that you received.
Kind regards,
Alex
Extremely disappointed
Extremely disappointed. didn't receive the package, talked to usps and they basically said they have no idea where it disappeared. I paid for 2 boxes and got nothing. when I contacted you about it you said that you can't help. Will not order again.
1. juli 2021
Svar fra Lockabox
Good Afternoon Lior,
Thank you for your review and I am sad to hear that you were disappointed with the service you received.
As discussed in our email correspondence, your Lockaboxes were delivered by USPS to the given address as shown in the tracking details provided.
This issue is being sorted directly with yourself as to how you wish to continue.
Please accept our apologies that this has happened with your order and any inconvenience that it may have caused.
Kind regards,
Alex
Excellent product easy to use
27. juni 2021
Svar fra Lockabox
Good Morning Sarah,
Thank you for your 5 star review, it is much appreciated.
We are glad to hear that you are enjoying using your Lockabox.
Kind regards,
Alex
Very convenient
Very convenient, sits in refrigerator or freezer nicely. Secure but yet vented. Pantry, cabinets, multiple uses...food, medicines, anything that needs to be locked away from others in your home.
24. juni 2021
Svar fra Lockabox
Good Morning Lynn,
Thank you very much for your 5 star review, it is greatly appreciated.
We're glad to hear that you find your Lockabox so useful for lots of different things.
Kind regards,
Alex
Fantastic customer service
Fantastic customer service. I placed an order but with the wrong delivery address; Alex responded within the hour and arranged for my mistake to be corrected. Rapid next day tracked delivery by DHL. The Medibox was exactly what was needed to store medicines safely. Recommended A+++++.
22. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Morning Simon,
Thank you for your fantastic 5 star review - we really appreciate it!
I'm glad that we managed to sort out your problem quickly for you and it arrived quickly & safely.
Kind regards,
Alex
It is what it seems to be
It is what it seems to be: a plastic box with a working tumbler lock that is easy to program and reprogram. We use it to keep our kids out of the dessert, and it is effective for that.
22. juni 2021
Svar fra Lockabox
Good Morning Dan,
Thank you for your 5 star review, it is much appreciated.
I am glad to hear that your Lockabox is helping to keep your dessert safe!
Kind regards,
Alex
Mon appareil était trop gros pour…
Mon appareil était trop gros pour entrer dans la lockabox, le service client a été parfait pour organiser le retour du produit
20. juni 2021
Svar fra Lockabox
Good Morning Marie-Helene,
Thank you for your 5 star review - it is much appreciated.
I'm sorry that your device was too big to fit in our Lockabox but I'm glad that we managed to sort your return successfully.
Kind regards,
Alex
I have received excellent customer service from…
I have received excellent service from Lockabox, lock on original box became faulty. Lockbox sent replacement and picked up faulty box within a week.
18. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Morning,
Thank you for your 5 star review, it is very much appreciated.
I'm glad that we managed to sort the issue out for you and that your new Lockabox is working well.
Kind regards,
Alex
I had an issue with my child accessing…
I had an issue with my child accessing my medication when I kept it next to my bed. This box is perfect size and gives me peace of mind. Just perfect!
31. mai 2021
Svar fra Lockabox
Good Morning Kate,
Thank you for your 5 star review - we really appreciate it!
I am glad to hear that it has given you peace of mind and that it is perfect for your needs.
Kind regards,
Alex
Quite flimsy
Within a week, this has been broken into. The box remained intact (just) but is now not as secure as it was. Levering the door off it’s hinge; it was not opened but it was a devil of a job to force the door back into place so I could unlock it. It’s not as secure as advertised by a long way.
23. mai 2021
Svar fra Lockabox
Good Afternoon Annabel,
Thank you for your review.
I'm sorry to hear that you weren't happy with the quality of your Lockabox.
Customer satisfaction is of paramount importance to us and we are always on the lookout for ways to improve and develop the product further. All suggestions and feedback, both positive or critical, are always welcome.
Kind regards,
Alex
Svar fra Lockabox
Good Morning Michael,
Thank you for another 5 star review, we really appreciate it!
We're glad that you are enjoying using your Lockaboxes and that they are working well for your and your family.
Kind regards,
Alex
Amazing product ;)
22. mai 2021
Svar fra Lockabox
Good Morning Radovan,
Thank you for your 5 star review - we are glad to hear that you are enjoying your Lockabox.
Kind regards,
Alex
Excellent customer service
Excellent customer service, cannot fault this company. The Lockabox is great and if there are any issues they are so quick to respond and resolve the issue!
21. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Morning Leanne,
Thank you for your 5 star review - we really appreciate it!
I am glad that I was able to help resolve your issue quickly and hope that you continue to enjoy using your Lockabox.
Kind regards,
Alex
Fab box
I have had one of these boxes for years to stop the kids eating all the sweets in one go!🤣
Decided to get one for my eldest ready for when they to go to uni to stop the fridge thieves!
A good investment and well made. You won't go wrong.
20. mai 2021
Svar fra Lockabox
Good Morning,
Thank you very much for your 5 star review, it is very much appreciated.
We're happy to hear how useful you find your boxes (especially with limiting sweet consumption!) and hope that your eldest makes good use of their box at university.
Kind regards,
Alex
GREAT PRODUCT AND EXCELLENT SERVICE
19. mai 2021
Svar fra Lockabox
Good Morning Julia,
Thank you for your 5 star review, it is very much appreciated.
Kind regards,
Alex
Customer Service at its Best!
Although my first order arrived damaged, Alex sent a replacement order right away. His continuous communication and customer service was excellent and I very much appreciated it. I can't say enough about his professionalism. And, I love my Lockaboxes so much!
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Morning Cheryl,
Thank you so much for your 5 star review and the kind feedback!
I am very happy that I managed to help you sort your issue out and your new Lockaboxes work well for you.
Kind regards,
Alex
Excellent Customer After Service
Like someone else my box was a little stiff but the aftercare service by this company is second to none. I have now a clear box in my fridge to "hide" my goodies from the kids and the medicine box. I would recommend these to anyone but look at the dimensions if it is for a specific item - to me they are ideal.
12. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Afternoon Angela,
Thank you so much for your lovely 5 star review and feedback - it is very much appreciated.
I am very happy that I was able to help you out and glad that you are finding your Lockabox so useful.
Kind regards,
Alex
Great Customer Service
Customer service was quick to respond to my questions via email. My order arrived quickly and as expected.
2. mai 2021
Svar fra Lockabox
Good Afternoon Cari,
Thank you very much for your lovely review - it is very much appreciated.
I am happy that we were able to help you.
Kind regards,
Alex
These lock boxes are very handy
I have now ordered 3 lock boxes. My first box had a sticky lock and customer service was very quick to help me solve the problem. For whatever reason, the lock on the box was not going to cooperate. Customer service sent me a new one right away to replace the defective one. I will say that the other boxes worked perfectly. Perhaps the 1st one was knocked about in shipping.
1. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Lockabox
Good Afternoon ER Davis,
Thank you very much for our 5 star review and purchasing again with us, it is very much appreciated.
I am glad that you find your Lockaboxes really useful and that we managed to sort out your problem for you.
Kind regards,
Alex
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