Nonostante il ritardo del volo, garantiscono la prenotazione del veicolo comunicando le informazioni utili. Consegna e riconsegna del mezzo veloci grazie allo Smart check in. Prezzo più alto della m... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialVia del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others
Selskapet har svart
Waiting time for getting vehicle is very poor. Needed to wait for more than 30 minutes. Countless time spending of filling forms for clerk as well as for me. Pick-Up the Car: Car in excellent condit... Vis mer
A very pleasant experience with the team at LOCAUTO Bologna Airport. Everything went perfectly, the staff was very friendly both at pickup and drop-off, and the whole process was very fast. Great pric... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Kontaktopplysninger
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italia
- +39 0243020414
Unisciti a MyLocauto Friends
4,7
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Good price quality!
Good price quality!
Locauto desk at Bologna Airport was easy to find. Pick up location about 5 minutes walking distance from the airport terminal.
Staff at check in and pick up location was very friendly. Check in and pick up was very smoothly and fast. New and very good car for a decent price.
Returning the car without any problem and also here staff was very friendly and helpful.
So in short: Bravo and thank you Loc auto!
2. september 2026
Svar fra Locauto Group - Bologna Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything perfect
25. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
The lady at the desk was kind and…
The lady at the desk was kind and clientfocused.
1. september 2026
Svar fra Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Esclusivamente grosse difficoltà a…
Esclusivamente grosse difficoltà a comunicare telefonicamente , per esempio mi sono accorto che l'assicurazione era scaduta e per avere un aggiornamento ore dis attesa al telefono , per il resto tutto molto bene
1. september 2026
Svar fra Locauto Group - Bologna Aeroporto
Quanti complimenti! Grazie per questa bella recensione. Ti aspettiamo presto, Fabio
Svar fra Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Great service
Isn’t first time when I use this rent a car company and always had great experience with them
25. august 2026
Svar fra Locauto Group - Bologna Aeroporto
That's great to hear! See you soon, Angelo
Gentilezza
Gentilezza, professionalità e soprattutto cosa importante non viene congelata una cifra esagerata nella carta che per una persona fuori sede è importante
1. september 2026
Svar fra Locauto Group - Bologna Aeroporto
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Easy loan, good service
Good service and easy return. Not so happy with the miscommunication about a second driver wich ended up costing more that from home
25. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Dear Frederik,thank you for your feedback! We are glad to hear that you enjoyed our overall service and found the return process easy. However, we sincerely apologize for the miscommunication regarding the cost of the additional driver.
To clarify, the prices often displayed by third-party booking platforms (brokers) usually do not include VAT and mandatory airport surcharges. Because these taxes and fees are applied directly at the rental desk, the final cost may differ from the estimate you saw at home.
We truly appreciate your comment and we will share your feedback with our team to help improve how this information is communicated. We hope to welcome you back in the future for a fully 5-star experience.
Elisa
Svar fra Locauto Group - Bologna Aeroporto
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Easy to rent and brand new car easy to…
Easy to rent and brand new car easy to return and god insurance with fully covern no hidden fees.
25. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thank you for your feedback! Fausto
Questa volta no.
Ho restituito l'auto da 48 ore e sto ancora aspettando la mail di conferma di fine contratto.
31. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Ciao, ti ringraziamo per la tua recensione.
Ci dispiace che tu non abbia ricevuto la documentazione che, normalmente, viene inviata automaticamente a pochi secondi dalla chiusura.
I nostri colleghi provvederanno all'invio di quanto da te richiesto e ci auguriamo di rivederti presto per un'esperienza migliore.
Elisa
Bravo
The speed of car delivery and return is their advantage. There's no need to wash or vacuum the car.
27. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thank you for the great review! Stefania
Tutto perfetto tutto perfetto
Tutto perfetto
Macchina nuova, personale qualificato.
Perezzo ottimo
24. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Grazie! Contenti di saperti felice, a presto Roberta
Check in was quick and efficient
Check in was quick and efficient. The checkout in Bologna could be better. Direction not clear of where to go and pickup car. Could be
31. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Dear Benjamin,thank you for taking the time to leave your review. We are glad to hear that you found our check-in process quick and efficient!
However, we are very sorry that your overall experience was not 100% positive. We apologize for the confusion regarding the directions to the car pick-up area in Bologna. We truly value your feedback and we will certainly use it to improve our communication and provide clearer, more detailed information to our customers in the future.
Thank you again for choosing us. We hope to have the opportunity to welcome you back for a flawless, 5-star experience next time!
Elisa
Fast in terms of check in process
Fast in terms of check in process, super polite and they upgrade our car . The process was smooth and easy also during the check out
31. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Retour expérience
Travail sérieux et bien rodé,aucune perte de temps,véhicule impeccable.
Le seul bémol est que le personnel ne parle absolument pas français !
24. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Everything was ok except the return…
Everything was ok except the return process. The sign for the car rental return is not obvious and can be missed. I believe it needs to be clear to make it easy to return the car.
24. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Dear Arif,thank you for taking the time to write this review.We are glad that everything went well. However, we apologize if the return process was not clear. We always ask for two signatures to confirm the final price and the condition of the car, which are checked together. We apologize if we missed the mark this time, and we remind you that you can request all the documents from our customer service at this link:https://portale.locautorent.com/websitecs/cs-home.aspx. We hope to welcome you back for a 5-star experience next time.
Elisa
Fácil y rápido de hacer tanto los…
Fácil y rápido de hacer tanto los trámites como la recogida del vehículo.
31. august 2026
Svar fra Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Svar fra Locauto Group - Bologna Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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