All the staff we spoke with were polite, helpful and very informative. When asking questions we felt at ease asking for repetition. All steps were explained fully. Very happy with the service from st... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I am very satisfied with the great services provided by Secure Legacy,local will writer. The process was carried out with expert and efficient advise. Thank you, I would be happy to recommend to fr... Vis mer
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Great service, a few errors on the draft so read carefully, which of course is the point of a draft. Fast delivery, great price, saved me nearly £250 on the cheapest quote from a solicitor. Clear i... Vis mer
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A lady responded by telephone the day after my internet enquiry. Everything relating to the writing of my will was explained to me carefully and exactly. At that stage I felt safe and assured and arr... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Kontaktopplysninger
4,4
Enestående
3k anmeldelser
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Secure Legacy - Localwillwriter
Hi David,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Svar fra Secure Legacy - Localwillwriter
Hi Les,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The process was so quick and easy.
13. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
They were good listeners and helped to…
They were good listeners and helped to amend any errors. It was nice to speak to someone who understands that elderly people don’t understand technology. Thank you.
12. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
It has taken me a while to write this…
It has taken me a while to write this review as I had to really think about what to say , but I can only go on my experience. I'd been thinking about a will for a while so thought I'd call call around to see what I needed to do and what to expect. My first call was to "secure legacy" and unfortunately I found myself lost in what was happening. Before I knew it I'd paid for an appointment. In my first call to enquire i was told that my appointment that I paid for would explain everything to me , what I didn't realise is that I was supposed to know everything before hand , if not they did and will send you a video of Martin Lewis...which you can get free off Internet. After my will will which was so easy on my side , they threw in "POWER OF ATTORNEY " oh yes this is more important than your will and costs a lot more by a few hundred (so please look into this ) I felt at the time I was railroaded as I was offered a discount but didn't have time to think about it as they told me the price would go up if I didn't act now . Unfortunately I paid all they asked and was left in tears as I wasn't comfortable with my decision. I emailed them and told them I wasn't happy and got a call an email not long after ..I was told I could get my money back ..I thought about it and emailed back I want my money. I got called back and after a not nice and uncomfortable long conversation telling me i was sent text and videos, which i can get free off Internet it was agreed I would get my money back , to which I am delighted. To cap it all I'd say if you have looked into every avenue to what you need and what to expect then secure legacy may be for you , if you looking for advice, guidance and a personal touch then I'd look else where. They are impersonal but legal, and in my humble opinion head toward the money more than on heading you in right direction to the right decision. Luckily enough I recorded all my calls with them as they did have me doubting myself. Would I recommend them ....no .
Edited to add . Thank you for your response which I just read here . I can't see how you can make this right as I now have my money back . But I have sent you my information as requested by trust pilot. Also as you commented on your 5 star reviews on here I also read many not 5 star reviews which obviously include mine . I'm pleased some people was happy with the experience with you but to me it's my own experience that matters .
Re your reply mon 16th March. I'm sorry you failed to contact me but you do have my email and phone number and no attempt was made but that's okay . Yes I'm happy with the outcome as I got my money back , Thank you .
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Legacy - Localwillwriter
Hi Julia,
I have tried to contact you regarding your review but was unable to reach you.
Thank you for taking the time to share your feedback.
During consultations we explain the options available, including wills and Lasting Powers of Attorney, so that clients can decide what is appropriate for their own circumstances. There is never any obligation to proceed with any additional services.
After you contacted us to express your concerns, we promptly spoke with you and were happy to resolve the matter by providing you with a full refund, which was processed the same day.
During our conversation, you confirmed that you were satisfied with the way the situation had been handled following the refund. Our intention is always to ensure that clients feel comfortable with any decisions they make, and if someone decides not to proceed, we will always do our best to resolve matters fairly.
Kind Regards - Secure Legacy
Underhand, bullying tactics
Creation of the will was fine. However, I was pressurised - close to bullied - into also doing a lasting power of attorney. This had never been mentioned and came completely out of the blue; the woman I spoke to seemed surprised when I refused and confused when I said it was a big decision that I wanted to think about. She came up with a lot of flannel about how it was their obligation to tell me and I had to tell her THREE TIMES that I wasn't going to do b it then. She then tried to get me to put a date in the diary to do it! I found her tactics underhand, unprofessional and unethical - I could have been a vulnerable person who would have handed over hundreds of pounds due to the pressure. I would not recommend this company and will certainly not be using them when I'm ready to do my LPA
6. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Bridget,
We have tried contacting you regarding your review but have been unable to reach you.
If you could contact the office at your earliest convenience on the number below as we are eager to resolve this issue.
Kind Regards - Secure Legacy
0330 822 8449
Making it very clear and…
Making it very clear and understandable. Efficient and to the point.
11. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Ruth,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The company was very friendly…
The company was very friendly throughout and did all my amendments very quickly. Just need to find some signature witnesses now to legalise the document.
13. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
This was a fast and efficient service…
This was a fast and efficient service for a reasonable price. The layout of the Will was excellent and expressed my wishes exactly. Would certainly recommend this company.
12. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Really easy to organise my dads will
Really easy to organise my dads will, your representatives were very helpful . Excellent service. Dad has peace of mind now. Thankyou for your professional help.
24. februar 2026
Svar fra Secure Legacy - Localwillwriter
Hi Allison,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The person who talked to me was very…helpfull
The person who talked to me was very helpful explained everything to me and wasn't pushy or forcefull trying to sell .had plenty of time for me thanks very much.
12. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Haydn,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Review by Terry Holgate
The various responses were clear, the addition of the addresses of charities I included in my will was much appreciated.
I would recommend Secure Legacy if asked.
11. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Terry,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Clear precise instructions from a…
Clear precise instructions from a professional person. Would recommend them
11. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Rodney,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Svar fra Secure Legacy - Localwillwriter
Hi Dennis,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Svar fra Secure Legacy - Localwillwriter
Hi Kevin,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Great Service
Professional, knowledgeable, cordial staff. Very convenient. Reasonable price.
11. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Julie,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very happy
I had a great experience using their service for my will. They were friendly, professional, and made the whole process very straightforward. Everything was explained clearly, and they did exactly what they said they would, which gave me a lot of confidence and peace of mind. I’d definitely recommend them to anyone looking to get their will sorted in a simple and professional way.
3. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi Penny,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Svar fra Secure Legacy - Localwillwriter
Hi Maureen,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The company were extremely helpful…
The company were extremely helpful answering any questions we had. Our consultation was held in a professional and yet friendly manner. We now feel well protected
10. mars 2026
Svar fra Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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