We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Vis mer
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We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Vis mer
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Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Vis mer
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Informasjon om virksomheten
Om Lloyds Cardnet
Skrevet av virksomheten
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Kontaktopplysninger
Take card payments with confidence
4,6
Enestående
535 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a great experience dealing with…
I had a great experience dealing with Serhat regarding our merchant services. The communication was clear, professional, and efficient throughout the process. Everything was explained in a straightforward way, making it easy to understand the changes to our account.
Overall, very good service and support — much appreciated.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Sanjay,
Thank you for your review and positive feedback. I will share this with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
My request for my cardnet terminal was…
My request for my cardnet terminal was swift. Hannah was really helpful the entire process! She is an incredible professional with great communication skills. Her responses were always prompt and positive! She is a breathe of fresh air! Thank you Hannah
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Hannah.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Professional, friendly and informative service
Professional, friendly and informative service.
Explained the options clearly which made choosing a suitable replacement POS card terminal straightforward.
Good communication and processing of new contract.
Thank you!
27. april 2026
Svar fra Lloyds Cardnet
Dear Mr. Atkinson,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Dulcie was excellent
Dulcie was excellent, she helped me with a variety of issues, and even saved me some money...... that can't be bad !!
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Sam,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Changing Credit Card Machine
Very smooth transition from an old credit card machine to a new one. Cleo was very knowledgeable and ensured that we got the correct machine for our needs and that it was changed over quickly with no delay in usage
18. mars 2026
Svar fra Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
I have been speaking with Dulcie…
I have been speaking with Dulcie regarding a new terminal, she has been an absolute delight everything has gone ahead perfectly. Thank you
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Lorraine,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
On the 19th of April 2026 I spoke to a…
On the 19th of April 2026 I spoke to a young lady called Amber Gibson who was extremely helpful professional and knew what she was talking about. She’s a credit to your organisation.
4. februar 2026
Svar fra Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Amber.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
handset enquiry
When I phoned your representative David Guy was very helpful and polite.
He answered all my questions and
explained everything to me that I needed to know.
16. april 2026
Svar fra Lloyds Cardnet
Dear Mr Thomas,
Thank you for your review and positive feedback. I will share this with David.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Richard Swinfield has been helping us…
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Laura,
Thank you for your review and positive feedback. I will share this with Richard.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Svar fra Lloyds Cardnet
Hello Jim,
Thank you for your review and positive feedback. I will share this with Vanessa.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
We couldn't accomplish anything with…
We couldn't accomplish anything with those who said they would come back but never did.
31. mars 2026
Svar fra Lloyds Cardnet
Hi Mr Borazan,
We’re sorry to hear about your experience and appreciate you taking the time to leave this feedback. We understand how frustrating it can be when follow‑ups don’t happen as expected.
We’d like the opportunity to look into this further and ensure your concerns are picked up appropriately. We’ll contact you directly to review this in more detail.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Excellent customer service
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough
1. april 2026
Svar fra Lloyds Cardnet
Hello Richard,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Svar fra Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
100% helpful
23. april 2026
Svar fra Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Cardnet
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Daryl,
Thank you for your review and positive feedback. I will share this with Richard Swinfield.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
As a new Lloyds Cardnet customer
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected
22. april 2026
Svar fra Lloyds Cardnet
Hello Andrew,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Excellent service from Serhat Sandalci.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Sarah,
Thank you for your review and positive feedback. I will share this lovely review with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Michael Scott is always helpful and…
Michael Scott is always helpful and responsive in accommodating our needs.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lloyds Cardnet
Hello Lucy,
Thank you for your review and positive feedback. I will share this lovely review with Michael.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Very easy to use
14. april 2026
Svar fra Lloyds Cardnet
Hello John,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Buyer beware lots of hidden rules that are not good for you
Overall it looked good but unfortunately I regret switching from my previous supplier.
Payments have been held (investigation of transaction) that's all well and good when you have already supplied the services.
Signed up for Amex and that was a month ago it's still not working.
3. april 2026
Svar fra Lloyds Cardnet
Hi Steven,
We’re very sorry to hear about your experience and appreciate you taking the time to share this with us. We understand how frustrating payment delays can be.
We're also sorry to hear about the delay with AMEX being enabled on your account. This isn’t the experience we want for our customers, and we’re keen to put things right as quickly as possible.
We will be in touch directly to provide you with an update regarding both requests shortly.
Thank you again for bringing this to our attention.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.