Shocking customer service. Product looks good but suitcase handle brine straight away. Customer ‘service’ team totally disinterested. For a fairly expensive product they are totally unresponsive and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Vis mer
So pleased with the luggage set i ordered for my daughter! Absolutely beautiful, came super quick! Also I panicked that i hadn't put the correct name on one and no sooner I'd sent an email. i had... Vis mer
Easy to use website plus beautiful designs Delivery was quick I love the personalised bow design suitcase I got for my daughter for our holidays and I can't wait to show her. she loves the w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.
Kontaktopplysninger
Storbritannia
- livexmaintain.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Personalised case faulty
So I received a personalised case and the initials aren’t the middle, they sent me a replacement and yet again say the initials aren’t in the middle. Sent me a grid image over the cases and say it is in the middle and they will not be refunding me or sending me another replacement. Say they will no longer be helping me.
The image is hilarious as you can clearly see it’s not in the middle and this has been sent by them!! The green line should be down the middle of the initials. Instead is to the left of CB.
So both still off centre. Will not be buying from them again.
Fab well packaged n proper name onto…
Fab well packaged n proper name onto case not stick on
Avoid avoid avoid !!!!!!
Case and protector arrived all fine. Went to use the case for a faulty zip. Does up then one corner comes undone. Emailed help email with rude customer service telling me it’s my fault I’ve over filled the case and it would’ve been fine on arrival. It clearly wasn’t as it was the first time I zipped it up and the case was not overfilled. Sarah from customer service was rude and couldn’t care less. Told me warranty doesn’t cover a zip. No mention on website of this either. I’ve tried to return the cover I brought also to be ignored and no way of returning. Ive now gone through my bank for refund who are investigating and trading standards are being made aware. Gutted about this as I’m not one to complain but this company are a joke!
Arrive quickly.
Arrive quickly.
Very please with the laser printing.
Sturdy and lightweight
Fabulous case
I love the phone cases from LivexMaintain! They’re durable, they protect my phone and long lasting.
OrdRubbish dispatch times don't bother paying for express!!ered a personalised phone case under…
Ordered a personalised phone case under express order last weekend under express delivery and stated on checkout would be delivered by Tuesday 14th order was placed Saturday the 11th under 1-2 working day delivery (stated deliver date latest 14th January)
Only just receiving it today Monday the 20th after speaking to them direct the express delivery is only when they decide to ship the item
Product is amazing as normal shame about the attitude of customer service and taking nearly a week to dispatch
OrRubbish dispatch times don't bother paying for express!!dered a personalised phone case under…
Ordered a personalised phone case under express order last weekend under express delivery and stated on checkout would be delivered by Tuesday 14th order was placed Saturday the 11th under 1-2 working day delivery (stated deliver date latest 14th January)
Only just receiving it today Monday the 20th after speaking to them direct the express delivery is only when they decide to ship the item
Product is amazing as normal shame about the attitude of customer service and taking nearly a week to dispatch
Hand luggage
At first glance the case is lovely they got the photo I sent just right. Sadly I used the case for the first time in September 2024 & the wheels weren't very good. So disappointed.
Easy ordering process
Easy ordering process. Great to see the design before you order.
Really quick delivery, in perfect condition. Very happy with service and product.
Great suitcases
Great suitcases. Delivery is super quick and the case itself is very good quality. I have bought from them twice now for my daughter. And had the first one for a few years and still going strong
Never order from this company
Never order from this company, I made biggest mistake also they won’t refund your money, it’s needs to be shut down
I still haven't received my ordered…
I still haven't received my ordered phone case, and no email to say it has been dispatched which said they would be one, and delivery would be 3-5 days I ordered it on the 2nd Jan.
iPhone hard case
Decent range of products, Easy to order, simple checkout, and swift delivery, good product.
Just a shame I ordered the wrong one - Ha Ha 🤣
Have now re-ordered the right one 👍
Parcel delivered to wrong house no refund of )120
Parcel delivered to wrong house haven’t even received it yet. Still waiting from ordering from 5th December. Definitely would not order from them, even better they aren’t even giving me a refund of £120 for there error. Says they delivered to a house and it’s not even mine
Great communication
Great communication, quality suitcase. Shame there was a little dent in the top from the delivery but no time to wait as my daughter is going to Australia and needed it!
Didn’t stop me giving you 5 *****
Great quality and very good customer service
Great quality and very good customer service. I have bought 2 suitcases so far. About to buy my third!
Was very wowed with my suitcase
Was very wowed with my suitcase, stunning 🥰
My third case…
This was my 3rd case off this company I bought as gifts and they didn’t disappoint. The quality is very high and they are exactly as described. Arrived quickly and great communication with customer service was kept in the loop of progress and when out for delivery can highly recommend if your thinking of buying new luggage or a present for someone.
IN LOVE with my case
IN LOVE with my case. The colour is beautiful and the quality is amazing!
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